Property Manager II

Way Finders Inc.; Springfield (MA); On-site; USD 64,000 - 75,000; Full time

Job summary

Way Finders Inc. is seeking a Property Manager II for their Springfield portfolio, focusing on tenant satisfaction and oversight of property performance. The role requires experience in property management and supervisory skills, with competitive benefits and a commitment to mission-driven work.

Benefits

20 days accrued paid time-off during year one

Health, dental, and vision insurance

Educational assistance

403(b) retirement plan with employer match

Life insurance

Short-term and long-term disability insurance

Transportation benefits

Qualifications

• 5 years of experience in property management required.
• Mid-level supervisory experience of 3 years needed.
• Knowledge of HUD regulations preferred.

Responsibilities

• Manage operational and financial performance of properties.
• Ensure compliance with building and sanitation codes.
• Recruit, train, and evaluate staff performance.

Skills

Customer Service

Organizational Skills

Attention to Detail

Bilingual Skills

Education

Bachelor's Degree

Certified Property Manager (CPM)

Tools

Microsoft Office

Job description

Job Details

Job Location: Springfield, MA

Position Type: Full-time

Salary Range: $64000.00 - $75000.00 Salary

Description

Department:Property & Asset ManagementWork Arrangement:Fully onsite

Property Manager II

Way Finders is a 2024 Top Workplaces for Nonprofit organization, named as an employer of choice because our employees said so!

Are you interested in work that makes a difference in the lives of others? At Way Finders, we light pathways and open doors to homes and communities where people thrive.

Way Finders is a mission-oriented nonprofit organization that offers a fast-paced, professional work environment focused on achievement.We employ individuals with a strong commitment to excellence, a collaborative nature, and the desire to make a difference.Way Finders currently has an exciting opportunity for aProperty Manager (level II) for our Springfield portfolio.The Property Manager will promote our mission-driven work through oversight of the financial performance, compliance and quality assurance measures, and tenant satisfaction of our full portfolio, while ensuring motivated supervision and development of personnel.

Benefits include:20 days accrued paid time-off during year one | 15+ holidays annually | Health, dental, and vision insurance options FROM DAY ONE | Educational assistance | Medical Reimbursement Account | Dependent Care Account | 403(b) retirement plan with employer match | Life insurance | Short-term and long-term disability insurance | Transportation benefits/Mileage reimbursement | Employee Assistance Program | Annual staff picnic!

Wage starts between $64,000 and $75,000 per year depending on equivalent qualifications. Interested applicants must submit a cover letter and resume; applications will be accepted until the position is filled.CORI/MVR.

The candidate will work fully onsite, overseeing our portfolio of ~150 units in Springfield, MA.

Responsibilities include:

• Manage the operational and financial performance of assigned properties to meet or exceed established goals, policies, and procedures
• Ensure properties comply with all state building and sanitary codes, and owner or funding source requirements, in part through the initiation and maintenance of highly professional, effective, and collaborative external and internal relationships
• Ensure all required repairs, improvements, and apartment turnovers are completed to the highest standard in a safe and timely manner, working collaboratively to obtain bids, quotes, and specifications
• Travel throughout the portfolio as assigned and as necessary
• Recruit, orient, and train staff; evaluate and provide timely feedback on performance-related matters; assess staff members’ strengths and developmental needs; implement performance plans to ensure the development and/or maintenance of necessary skills while fostering a culture of teamwork and collaboration
• Provide effective tenant orientation, communication, and problem-solving that achieves a high level of tenant satisfaction; maintain occupancy goals through the development and ongoing implementation of tenant retention plans
• Work closely with the Vice President and across departments to establish and adhere to property performance and budgetary goals, including contributing to the planning, design, and development of new properties
• Maintain an up-to-date operations-and-regulations manual for each property
• Provide accurate and timely reports, communication, and liaison to the Asset Manager and other internal staff, reporting agencies, as well as to tenant associations, boards, and entities
• Proactively identify and inform the Vice President and/or the Senior Vice President of any significant issues that may adversely affect the agency
• Remain current with funding source regulations, affordable rental housing trends, tenant rights, and reasonable accommodation and other policies, property management codes and regulations to ensure compliance

Supervisory Responsibilities:

• Set effective and achievable training plans for new staff members; evaluate and make process improvements based on feedback
• Evaluate and provide timely feedback to staff on performance-related matters; assess staff members’ strengths and developmental needs; implement performance plans to ensure the development and/or maintenance of necessary skills
• Hire new/replacement staff in an efficient and fairmanner, following recruiting process guidelines
• Those directly supervised may include assistant property managers, maintenance workers, temporary workers, and contractors/vendors

Requirements include:

• 5 years’ progressively responsible experience in property management; a combination of experience and a Bachelor'sdegree may be a substitute
• 3 years' mid-level supervisory experience
• Bilingual skills (English/Spanish) preferred but not required
• Knowledge of tax credits, rural development, and Department of Housing and Urban Development (HUD) regulations preferred
• Certified Property Manager (CPM) certification preferred
• Experience in management or a leadership role
• Excellent customer service skills
• Advanced organizational skills with a high degree of accuracy and attention-to-detail
• Proficiency in Microsoft Office applications and ease in learning new software or technology
• Clear and timely written and oral communication skills
• Valid driver’s license and acceptable driving record; reliable vehicle
• CORI

Way Finders is an Equal Opportunity Employer. This position is available to all without regard to race, color, religion, national origin, disability, age, gender or gender identity, sexual orientation, political affiliation, or veteran status. We provide reasonable accommodation for qualified individuals.

Qualifications