Property Manager II

Socket.dev; New York (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

403(b) retirement

FSA

Commuter benefits

Job summary

West Side Federation for Senior & Supportive Housing (WSFSSH) is seeking a Property Manager to lead on-site operations, supervise staff, and ensure safe, compliant, and affordable housing for residents. You will work with social services to maintain stable housing and manage budgetary responsibilities.

Responsibilities include supervising a diverse team, coordinating with facilities and programs, maintaining records, and ensuring fire safety and licensing compliance.

Qualifications

• High School diploma or GED required; college degree preferred.
• Experience supervising staff and coordinating with multiple departments.
• Familiarity with property management software (RealPage/Yardi) and MS Office.

Responsibilities

• Supervise maintenance, administrative and compliance staff. Ensure building operations within budget.
• Coordinate with social services to support residents and ensure compliance with housing programs.
• Maintain records, conduct bi-annual inspections, and ensure safety and licensing compliance.
• Oversee lease-up, move-ins/outs, and rent changes in accordance with policies.
• Monitor budget adherence and coordinate with Finance for annual operating plan.
• Ensure compliance with all contracted agencies and regulatory requirements.

Skills

Leadership

Staff supervision

Team collaboration

Work under pressure

Computer skills (Excel/Word/Outlook)

Bilingual English/Spanish

Education

High School Diploma or GED

Associate's or Bachelor's Degree preferred

Tools

RealPage

Yardi

Job description

Our Story

The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low-income older persons, many of whom live with mental illness and/or have experienced homelessness.

Position Description

ThePropertyManager position partners with Social Services staff to collaborate in the development, evaluation and implementation of agency policies, procedures, and programs with the goal of improving the services provided to residents. ThePropertyManageris responsible forsafe operations of the building; staff supervision,operatingthe property within the budget, facility maintenance, compliance, resident relations andcollaboratingwith the social servicesteam tokeep residentsstably housed.

This is a full-time position (5) days a weekon-site.

Responsibilities

Building Management

• With the AssistantPropertyManager, supervise the maintenance, administrative and compliance staff, including:Income Certification Specialist, Front Desk Staff, Superintendent, Maintenance Technician(s), Porter(s).


• Ensuringbuilding operation continuity. This includes setting staff schedules and coordinating shift coverage as needed (vacations/holidays/etc.)and per Union contract


• In collaboration with Facilities Department andEuclid HallSuperintendent,manage ordering, repairs, and maintenance


• Report on and address building related issues ina timelyfashion


• Assure the building, sidewalks,and alleys are clean and well-maintained; and all licenses, certificates,etc.,are current


• Conduct at a minimum, bi-annual inspections, arranges for routine painting and repair work and monitors progress of work orders. Maintainaccuraterecords, tracking service and performance of equipment


• Assure compliance with fire safety regulations including routine fire drills and inspection of fire safety equipment


• Review and recommend staff training needs and ensure staffare meeting minimum training requirements


• Assure all required licenses, operating certificates, etc. are current andmaintained.


• Assure all documentation is properly completed, managed confidentially, and stored inan appropriate locationandsubmittedin a timely manner


• Assure quality management is practicedin accordance withall internal and external policies and procedures.

Services to Residents

• Work collaboratively with social services to resolve resident issues


• In collaboration withWSFSSH Occupancy and Leasing departments,responsible for intake/admission, and discharge of residents


• Available to negotiate and respond to grievances and reasonable accommodationrequests.


• Respond to onsite emergencies and safety concerns, such as floods, fire,or tenant-related issues, in collaboration with maintenance and social services teams, as needed. Shared on-call availability with other members of the WSFSSH teamduring non-business hours.


• Ensure compliancetoWSFSSH standards and all contracted agencies including but not limited to NYC Department of Homeless Services, NYC Department of Health and Mental Health, NYC Building Department, NYC Fire Department, NYC Housing and Preservation Department, Low Income Housing Tax Credit (LIHTC),HPDProject Based Voucher Program/Section 8 Rental Assistance, and NYC Continuum of Care (CoC).


• Oversee lease up of vacant units in compliance with fair housing, marketing, tenant selection plans, tenant applications, and referral programs,including but not limited to DHS


• Maintainresident information including move-ins and move-outs, rent changes, subsidy changes, and rent payments

Budget

• Operate and manage the building within the prescribed budgets and ensure documentation of expenses meets contractual and agency standards


• Collect and deposit rents


• Work withFinanceDepartment and Central Managementtoestablishannualoperating budget

Commercial Space

• Monitor and ensurecity regulation complianceby commercial landlordfor allcommercialspaceon WSFSSH property line, approximately twelvespaces total.

Required Skills / Abilities

• Skilled at working with people who have histories of homelessness, areliving with mentalhealthconditions,chronic substanceuse, or other chronicchallenges.


• Strong leadership skills with a proventrack recordfor creating andmaintainingpositive and mindful change


• Ability to collaborate across functional teams


• Ability to work well under pressure, includingemergency andcrisis situations, and be flexible with work schedule when necessary


• Proven management skillsincludingstrong computer skills andfacilitywith Excel, Word, Outlook. Facility with RealPage, Yardior similarProperty Management software.


• Experience with Low Income Housing Tax Credit programs and compliance, including LIHTC Certification,stronglypreferred.


• Bilingual in English and Spanish is preferred

Education & Experience

• High School Diploma or GEDrequired,Associate's or Bachelor'sDegree preferred


• A minimum of 2 years of supervisory experience


• A minimum of 3 years of experience with Section 8 and LIHTC, knowledge of other Housing subsidy programs preferred including but not limited to: Section 8 (project based and tenant-based vouchers), NY/NYI,II,&III,SCRIE, DRIE, HHAP, City FHEPS

Physical Requirements

This role may have physical demands including, but not limited to,standing, walking,or extended walking and standing.

Benefit Overview

Westside Federation for Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403(b) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Employee Assistance Program (EAP), commuter benefits and more. Voluntary benefit options and time off includes 11-12 paid Federal Holidays as well as vacation and sick time.

EEO Statement

WSFSSH is an Equal Opportunity Employer (EEO); employment is based on qualifications, without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristics as established by law.

Monday-Friday, 9am-5pm