Property Manager — HUD-Compliant Asset & Operations Lead

Kids for the Future; Springfield (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Volunteers of America Michigan is seeking a property manager to oversee maintenance, leasing, and operational activities for HUD/MSHDA-compliant housing in Michigan. You will supervise staff, manage budgets, and ensure quality service to residents while maintaining regulatory compliance and reporting accuracy.

The role demands strong leadership, budgeting skills, and excellent communication with residents, staff, and regulators.

Qualifications

• High School education and Accredited Resident Manager (ARM) or equivalent or 3 consecutive years experience as site manager
• Ability to handle finances and work within a budget
• Excellent computer skills with willingness and capability to learn new programs
• Demonstrate integrity on personal as well as professional levels
• Excellent communication and customer service skills
• Ability to interact with a wide range of people
• Ability to solve problems involving residents, personnel, finances, equipment failure, emergency situations, etc.
• Ability and willingness to substitute for any position when needed
• Ability to maintain a current driver’s license in the State of Michigan and appropriate insurance as the CA may need to make use of their personal vehicle for work-related duties

Responsibilities

• Supervise maintenance staff, including maintenance supervisor and any contract workers
• Supervise scheduling of maintenance work
• Make regular follow-up inspections on maintenance work
• Make regular inspections of grounds, including all common hallways
• Supervise all vacant apartment make-ready procedures
• Make recommendations for physical repairs, replacements, and/or improvements
• Maintain control of service order log
• Make recommendations for supplies, materials and equipment
• Recommend expenditures within budget allocations
• Evaluate maintenance operations periodically to determine cost efficiency
• Supervise leasing/office staff
• Assist in preparation and placement of advertising and marketing programs
• Assist in preparation of regular market surveys
• Prepare or supervise the preparation of all weekly and monthly reports
• Responsible for the accuracy of all rental applications and leases and their compliance with resident policy
• Responsible for the accuracy of all certifications/recertifications and their compliance with HUD/MSHDA policy
• Prepare weekly rental and marketing report
• Establish rapport and determine needs of each prospective resident
• Present property and appropriate apartment(s) in a manner consistent with the image of the property and relevant to the prospect
• Use knowledge of property and community to overcome prospect objections
• Follow up on undecided prospects
• Maintain a waiting list of prospective tenants
• Implement lease renewal procedures
• Prepare lease packages
• Supervise move-in and move-out procedures
• Review and handle resident complaints
• Prepare purchase orders
• Report payroll information to Human Resources according to Volunteers of America Michigan procedures
• Prepare and maintain inventory of all equipment and supplies
• Assist in the preparation of daily bank deposits
• Supervise office administrative staff
• Supervise maintenance of property files and records
• Handle any emergency that may arise on site
• Communicate all problems and make recommendations to Property Manager
• Maintain compliance with VOA Michigan policies and procedures
• Ensure that all duties are carried out in a timely and orderly fashion so that VOA Michigan functions in the most efficient manner possible
• Other duties as assigned

Job description

Volunteers of America Michigan is seeking a property manager to oversee maintenance, leasing, and operational activities for HUD/MSHDA-compliant housing in Michigan. You will supervise staff, manage budgets, and ensure quality service to residents while maintaining regulatory compliance and reporting accuracy.

The role demands strong leadership, budgeting skills, and excellent communication with residents, staff, and regulators.