Property Manager - 3rd & West

Vistas San Marcos; West Lafayette (IN); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Dental

Vision

401(k) with Employer Matching

Medical & Dependent Care FSA

Life Insurance

Sick Leave

Paid Time Off

Pregnancy & Childbirth Leave

Paternity Leave

Health Insurance

Health Savings Account with Employer 0

Short-Term Disability

Job summary

American Campus Communities seeks a Property Manager to enhance resident experience at a student housing community. You will develop and execute leasing, marketing, expense control, and facilities strategies while recruiting and mentoring teams to drive performance.

You will collaborate with university partners and support teams to address concerns and advocate for capital improvements that increase property value. Strong leadership and budgeting skills are essential.

Qualifications

• Leadership experience in student or multi-family housing or related field.
• Bachelor’s degree in business or relevant field preferred.
• Experience with leasing, marketing, customer service, facility management, and budgeting.
• Excellent communication and collaboration skills.
• Proven leadership ability.

Responsibilities

• Provide direction for leasing, marketing, and facilities operations to meet ACC standards.
• Recruit, hire, supervise, train, coach and develop direct reports.
• Conduct performance evaluations and development discussions.
• Collaborate on compensation adjustments for direct reports.
• Ensure leasing, marketing, and facilities strategies have measurable action plans.
• Set goals and development plans; coordinate with Regional Director on succession planning.
• Oversee Service Manager to maintain maintenance standards and asset value.
• Oversee Resident Experience Manager to ensure communications and building administration.
• Attend resident events and resolve escalated concerns.
• Direct property performance to budget, maximize revenue, minimize expenses and vendor costs.
• Lead property communication to align with goals; implement safe-work policies.
• Coordinate with University partners and HR, Facilities, and Retail support.
• Maintain key control oversight and security measures.
• Perform other duties as assigned.

Skills

Leasing

Marketing

Budgeting

Team leadership

Operations management

Employee development

Education

Bachelor’s degree in business or relevant field

Job description

The Property Manager plays a pivotal role in enhancing the resident experience across at an ACC student housing community. In this role, you’ll be developing and executing strategies for leasing, marketing, expense control, and facilities operations, as well as recruiting, hiring, and mentoring teams to drive performance and foster a positive work culture. The Property Manager will collaborate with university partners and internal support teams to address concerns and advocate for capital improvements that bolster property value.

Job Responsibilities

• Drive a continuously improving resident experience by providing direction to all leasing, marketing, and facilities operations for property, ensuring it meets ACC standard.
• Recruit, hire, supervise, train, coach and develop direct reports to maximize performance; create a positive, engaging workplace for teams.
• Conduct performance evaluations of direct reports and performance discussions with team members.
• Collaborate with supervisor and Human Resources on compensation adjustments for direct reports.
• Ensure property has well executed leasing, marketing, and facilities operations strategies in place, with timely and measurable action plans.
• Set goals with direct reports, conduct performance evaluations and development plans. Collaborate with Regional Director on succession planning and cross-train for operational flexibility.
• Oversee Service Manager to ensure property meets maintenance and curb appeal standards, efficient work order completion, and preventative maintenance expectations. Advocate for capital improvements as needed to maximize asset value.
• Oversee Resident Experience Manager (if applicable) to ensure effective resident communications, efficient building administration, and logistics; serve as additional lease executor (if applicable), as well as oversight of collections and evictions.
• Attend resident events as needed and resolve all escalated resident concerns.
• Direct oversight of property performance to budget, maximizing revenue while minimizing controllable expenses and vendor costs, including utilizing vendor partnerships.
• Lead communication at property to align with operational goals; implement policies to increase safe work environment for all employees.
• Ensure University partners are informed and supported, as the go‑to liaison, as well as attend events as needed; handle all escalated concerns.
• Partner closely with support teams, including HR, Facilities, and Retail support to address concerns and for assistance to clear roadblocks for teams.
• Maintain key control oversight, including key box access.
• Other duties as assigned by manager.

Supervisory Responsibilities

• Carries out supervisor responsibilities, including interviewing, hiring, and training employees; planning assigning and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.
• Coach, train and develop a team while managing the workflow and prioritization of projects and ensuring on‑time execution and completion.

Ideal Candidate

The ideal candidate for the Property Manager role is an experienced leader in student or multi-family housing (multifamily property management), or a related environment, who can support property operations, team leadership, and resident engagement. This role includes overseeing leasing, marketing, facilities, and administrative processes to maintain property performance.

Candidates should demonstrate strong communication and collaboration skills, with experience in team leadership and operations. While not all candidates will have experience across every function, they should be ready to grow into full property-level responsibility.

• Our people are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities. We are committed to intentionally executing an evolving set of goals specific to inclusion, diversity, and accountability, driven by empathetic leadership and embraced by all.
• The core of American Campus culture involves everyone being fully invested in everything that we do down to picking up the smallest piece of trash in the office and around our communities. No matter their position or duration at the organization, everyone picks up trash.
• Serve as an American Campus representative and liaison in all interactions.
• Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the minimum knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• 3 years’ of leadership experience in student or multi-family housing, or similar industry.
• Bachelor’s degree in business or relevant field preferred.
• Skills in leasing and marketing, customer service, facility management, budgeting, supervision, business administration, public relations, residence life, and a combination of business and student development skills.
• Strong communication and collaboration skills.
• Demonstrated leadership skills.

Benefits

• Dental
• Vision
• 401(k) with Employer Matching
• Medical & Dependent Care Flexible Spending Accounts (FSA)
• Life Insurance
• Sick Leave
• Paid Time Off
• Paid Pregnancy & Childbirth Leave
• Paid Paternity Leave
• Health Insurance
• Health Savings Account (HSA) with Employer Matching
• Short-Term & Long-Term Disability

Perks

• Preferred Membership Pricing at Local & National Companies
• CoreGiving Volunteer Days
• Referral Program
• Charity Matching Program

American Campus Communities is the nation’s largest developer, owner and manager of high-quality student housing communities.

Whether we’re creating a new development, upgrading an acquired community, or partnering with a university to develop or manage on-campus housing, our goal is the same: deliver the best possible experience for students – at every price point.

And it’s not just about great living spaces and great amenities. It’s about giving students the resources and environment they need to succeed, both academically and personally.

Our Mission Keeps Us Focused

Our values help us get there.

Delivering the best possible student experience doesn’t just happen. It takes an unrelenting commitment to students, parents and educational institutions. It also takes a corporate culture built on shared values, a higher purpose, and a team of people who truly love what they do.

American Campus Communities is an equal opportunity employer. We value a diverse, inclusive workforce and provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other characteristics protected by federal, state or local laws.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the LA County Fair Chance Ordinance, we will consider all qualified applicants, including those with arrest and conviction records, for employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.