Property Manager

Morningstar Properties; Waxhaw (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Paid time off

Community involvement opportunities

Job summary

Morningstar Properties is seeking an experienced Property Manager in Waxhaw, NC. This role focuses on driving occupancy and revenue while delivering exceptional customer experiences. Responsibilities include managing a team, analyzing market trends, and executing marketing initiatives.

The ideal candidate will possess strong leadership skills, a sales background, and proficiency in performance metrics. Benefits include competitive pay, medical coverage, and growth opportunities within a dynamic organization.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree preferred.
• Valid driver's license required for work-related tasks.

Responsibilities

• Drive occupancy and revenue through sales execution and marketing efforts.
• Deliver excellent customer service and build lasting relationships.
• Analyze market trends to support rental rate adjustments.

Skills

Sales and customer service experience

Leadership and decision-making skills

Proficiency in Microsoft Office Suite

Ability to interpret performance metrics

Education

High school diploma or GED

Bachelor's degree preferred

Job description

Job Details: Level: Experienced, Job Location: 338 Rea Road - Waxhaw, NC 28173, Position Type: Full Time, Job Category: Storage

Property Manager at Morningstar Storage

Morningstar Properties has been developing and operating high-quality storage and marina facilities across the Southeast since 1981. We’re built on people who take ownership, lead with intention, and deliver exceptional customer experiences. At Morningstar Storage, we love what we do, and we hope it shows. We’re looking to expand our team of passionate, bright, and driven learners who are dedicated to providing the very best customer experiences in our industry.

We’re Looking For

What You’ll Do:

• Drive occupancy, revenue, and overall financial performance through effective pricing, sales execution, expense management, and local marketing efforts.
• Deliver excellent customer service and build strong, lasting customer relationships.
• Analyze market trends, competitive rates, and occupancy data to support rental rate adjustments and promotional strategies.
• Lead sales conversations, convert inquiries into rentals, and ensure a high-quality customer experience from first contact to move-in.
• Recruit, train, coach, and lead a team of approximately 2 employees with a focus on performance, accountability, and development.
• Lead by example with collaboration and communication across the team, fostering culture of support and partnership.
• Manage all expenses to budget including labor.
• Execute marketing initiatives including promotions, community outreach, and local partnerships to increase visibility and referrals.
• Maintain Morningstar standards for safety, cleanliness, and curb appeal, serving as the ultimate owner of overall property appearance, vendor performance, and day-to-day site conditions.
• Oversee vendor relationships and ensure all services, repairs, and maintenance meet company standards.
• Proactively identify and implement operational improvements that enhance efficiency, consistency, and customer satisfaction.
• Remain current with industry and competitor trends to meet evolving customer needs and profitability.
• Take the lead on special projects or initiatives.
• Follow policies and procedures and use tools (technology platform, daily checklists, lead-to-lease, delinquency management, etc.) with accuracy and attention to detail.
• Other related duties as assigned.

Qualifications (What You Bring)

• High school diploma or GED required.
• Bachelor’s degree preferred.
• Valid driver’s license in the state of employment required for occasional work-related tasks requiring driving.
• Sales and customer service experience required, for example in property management, retail, hospitality, restaurant or a service-based environment.
• Strong leadership and decision‑making skills with a business‑minded approach.
• Comfort reviewing and interpreting performance metrics related to occupancy, pricing, and revenue.
• Ability to lead independently while collaborating effectively with district and corporate partners.
• Proficiency in computer skills required, including Microsoft Office Suite, email, and the ability to navigate multiple systems throughout the workday.
• Willingness to work some weekends and travel (by plane) for training as needed.

All candidates extended an offer for employment must pass a pre‑employment background check.

Physical Requirements

• Ability to frequently stand, walk, sit, and move freely throughout the property.
• Ability to climb up a ladder and stoop, kneel, crouch, or crawl.
• Ability to regularly lift up to 50 pounds.

Benefits

• Competitive compensation
• Medical, dental, and vision insurance
• 401(k) with employer match
• Paid time off, and community involvement through Morningstar Cares
• Growth opportunities in a fast‑paced, expanding organization