Property Manager

Chief Seattle Club; Seattle (WA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

401(k) Retirement Plan

Paid Time Off

Public Transportation Pass

Job summary

A nonprofit organization in Seattle is seeking a Property Manager responsible for daily operations at Sacred Medicine House. The role involves tenant management, ensuring compliance with housing laws, and supporting organizational partnerships. Candidates should possess a bachelor's degree in a relevant field and have experience in property management, ideally within nonprofit sectors. Strong relationship-building and customer service skills are essential. The position offers a comprehensive benefits package that includes medical, dental, and retirement plans.

Qualifications

• 1-5 years relevant experience in property management or real estate.
• Experience with mission-driven nonprofits and diverse communities is preferred.
• Certified Apartment Manager (CAM) experience is preferred.

Responsibilities

• Oversee day-to-day administrative operations for Sacred Medicine House.
• Maintain tenant files and ensure compliance with applicable laws.
• Respond promptly to tenant complaints and enforce lease provisions.
• Collect rent and process delinquent payments in accordance with regulations.

Skills

Relationship-building

Critical Thinking

Customer Service Orientation

Time Management

Attention to Detail

Education

Bachelor's degree in business administration, real estate, finance, or related field

Tools

Microsoft Word

Microsoft Excel

Outlook

Property management software

Job description

Job Summary:

The Property Manager will be responsible for the day-to-day administrative operations for Sacred Medicine House. The operations include the lease‑up of new tenants, overseeing the turnover of units, coordination of maintenance and janitorial services with the facilities team, overseeing building operations, processing accounts payables, accepting rent, and participating as a member of the Chief Seattle Club Real Estate team assisting the Real Estate Director in all aspects of property management as needed. This position will play an integral part in supporting CSC partnerships with an emerging non‑profit, and will be key to resolving residents’ issues, maintaining a collaborative working relationship with support services and enforcing rules at Sacred Medicine House.

Essential Job Functions:

• Operate within the provisions of Seattle and Washington State Landlord‑Tenant law, Fair Housing law and the ADA.
• Maintain all tenant files and program operation to ensure documentation complies with contracts, auditing and all other applicable standards and conduct ongoing review process to ensure that program standards are maintained qualifications.
• Provide professional residential service standards at all times by promptly responding to tenant complaints and seeking immediate resolutions.
• Ensure adequate coverage of the premises through coordination with support services.
• Enforce rules and lease provisions. Follow up with appropriate disciplinary actions for rules violations including serving appropriate legal notices and processing evictions.
• Collect rent and process delinquent payments in accordance with Washington State and Seattle landlord‑tenant regulations.
• Resolve subsidy account discrepancies.
• Assist Real Estate Director with preparation of annual budget.
• Provide tours to prospective applicants and work with applicants to complete an accurate compliance file for approval prior to move‑in.
• Maintain wait list or interest list in accordance with program requirements.
• Sign and maintain all lease agreements with new residents and provide orientation.
• Process work orders and coordinate maintenance and janitorial services with the facilities team.
• Work with residents who may have issues related substance addiction, physical and mental health problems, and who may be in need of social living skills.
• Ensure ongoing compliance with applicable housing laws, fair housing regulations, lease requirements, and organizational policies through consistent oversight of property operations and tenant documentation.
• Maintain active engagement in promoting a safe work environment by following safety procedures and participating in required safety trainings relevant to their role.
• Maintain active engagement in promoting a safe work environment by following safety procedures and participating in required safety trainings relevant to their role.
• Other duties as assigned

Non‑Essential Job Functions:

• Attends and participates in CSC training, staff meetings, and monthly CSC partners meeting
• Performs other duties as situation requires or as assigned by supervisor.

Knowledge, Skills, and Abilities Required:

Education:

A bachelor's degree in business administration, real estate, finance, or a related field is typically preferred.

Experience:

1-5 year relevant experience in property management or real estate can sometimes substitute for formal education, and familiarity with bookkeeping.

Licenses/Certifications:

Certified Apartment Manager (CAM) experience preferred but not required

• Proficient computer skills, competency with Microsoft Word, Excel and Outlook, and ability to utilize a property management software program.

Soft Skills:

• This position will require strong relationship‑building skills to help strengthen another nonprofit that is entering into the housing sector.
• Critical Thinking Skills – Ability to identify and resolve tenant concerns or property‑related issues promptly and effectively.
• Customer Service Orientation – Excellent communication and interpersonal skills to address tenant inquiries and concerns with patience and professionalism.
• Time Management – Strong ability to prioritize tasks and manage multiple property management responsibilities, such as maintenance requests and lease processing, simultaneously.
• Attention to Detail – Ensuring accuracy when handling tenant records, lease agreements, and property maintenance documentation.

Preferred Qualifications:

• Experience with mission driven nonprofits and familiarity with diverse communities and individuals from various backgrounds.
• Experience with Coordinated Entry systems and the Homeless Management Information System (HMIS) for managing housing referrals and client data.
• Experience working with third‑party compliance groups responsible for reviewing and approving applications. Must show strong attention to detail, a proactive approach to compliance, and a commitment to getting submissions right the first time.
• LIHTC experience

Physical Requirements & Work Environment:

Most positions at CSC are exposed to members of the community who have experienced or are experiencing trauma in various forms including but not limited to: domestic violence, sexual violence, homelessness, unemployment, financial hardship, etc. As a result, staff are at risk of secondary trauma. Employees are encouraged to seek external support and maintain self‑care when working indirectly or directly with clients. Mental health care referrals for employees is Available. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.

Benefits Summary:

Full‑time employee benefits package includes:

• Medical, Dental, Vision, and an Employee Assistance Program
• Public Transportation (ORCA) pass
• 401(k) Retirement Plan
• Paid Time Off, Holiday Pay, and Night Shift Differential
• Transparent Pay Schedule
• Internal Hiring and Encouraged Advancement

Chief Seattle Club is an equal opportunity employer. Employment decisions are based on merit and business needs. It is Chief Seattle Club’s policy not to discriminate against employees and applicants based on race, color, citizenship, status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law, with respect to recruitment, hiring, training, promotion and other terms and conditions of employment. All employment decisions shall be consistent with the principle of Equal Employment Opportunity.

Chief Seattle Club is committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, and vendors.