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Girl Scouts of Southwest Texas (GSSWT) is headquartered in San Antonio, TX and serves more than 14,000 Girl Scouts (girls and adults) across 21 counties in southwest Texas. Girl Scouts is the world’s preeminent leadership development organization for girls, building girls of courage, confidence, and character, who make the world a better place.
Job Summary
The Property Manager is responsible for day-to-day property operations and supervising maintenance staff across council-owned and -operated sites. This role ensures facilities are safe, functional, and ready for council use. Flexibility in scheduling is required, including occasional evening, weekend, or holiday availability to meet operational or emergency needs.
Essential Duties And Responsibilities
- Supervise the property team, including the Property Specialist, Camp Rangers, and Maintenance Technician, through regular communication, scheduling, and performance feedback.
- Ensure the timely completion of daily maintenance tasks by assigning work orders, monitoring progress through the CMMS system (Fiix), and stepping in to assist with hands-on work during peak times, emergencies, or as needed.
- Serves as the primary point of contact for routine preventative and corrective maintenance across all council properties. Utilizes the CMMS system (Fiix) to manage work orders, coordinates with vendors, ensures compliance with safety and regulatory standards, and reports any issues or delays to the Director.
- Travel regularly between council-owned and -operated properties to provide on-site support, check on property conditions, and follow up on assigned work.
- Maintain up-to-date inventory and asset records, including vehicles, equipment, IT, furnishings, and fixed assets.
- Provide oversight of room and facility reservations across council properties. Ensure that required approvals and payments are complete and support the Property Specialist in confirming availability and coordinating logistics. Bring any conflicts or issues to the Director for resolution or approval.
- Assist the Director in developing and managing the annual property budget, helping to track expenditures, monitor spending, and ensure cost-effective operations across all sites.
- Support the Property Specialist in centralized purchasing, invoice processing, and vendor data integrity.
- Develop and enforce key control protocols, including issuing, retrieving, and tracking all facility keys.
- Oversee mail operations and supply inventory management for council facilities.
- Perform additional duties as assigned in support of the council’s mission and operational priorities including occasional support during evenings, weekends, or holidays in response to urgent property needs.
NOTE: This job description is not intended to be all inclusive and does not constitute a contract.
Competencies And Areas Of Expertise May Include
- Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
- Oral and Written Communication (i.e. In person, verbal, written, and/or phone) - Expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; prepares organized and structured presentations; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of girls, volunteers, and staff.
- Job Knowledge – Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; displays understanding of how job relates to others.
- Problem Solving - Recognizes when immediate action is required; recognizes when sufficient information has been obtained to make a decision; makes decisions where appropriate or refers decisions to the appropriate organizational level; makes decisions without undue delay.
- Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed; recognizes accomplishments of other team members.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Education/Experience: Associate’s degree in business administration, facilities management, or a related field preferred; equivalent combination of education and 5–7 years of progressively responsible experience in property or facility operations required, including at least two years of supervisory experience. Nonprofit experience will be considered.
- Language Ability: Ability to read and understand general business correspondence, vendor agreements, facility use forms, and council policies. Ability to write professional emails, meeting minutes, and basic reports. Ability to respond professionally to inquiries from staff, vendors, and volunteers.
- Math Ability: Ability to perform basic mathematical operations including addition, subtraction, multiplication, and division. Ability to calculate figures such as discounts, percentages, and simple measurements as needed for purchasing, inventory, and project support.
- Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. The ability to prioritize tasks, solve routine problems, and respond to day-to-day operational needs in a professional and timely manner.
- Computer Skills: Proficient with Microsoft Office applications, including Excel, Outlook, and Word. Ability to learn and utilize other software platforms such as Microix (procurement system) and Fiix (CMMS system).
- Licensure/Membership Requirements: The employee is required to maintain membership with Girl Scouts of the United States of America throughout the duration of their employment with GSSWT.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- This position involves a mix of office and field work. While many tasks are performed indoors, the role regularly requires travel between properties and occasional exposure to outdoor weather conditions, uneven terrain, and active maintenance areas.
- Noise levels can vary from quiet office settings to moderate depending on the task or location.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee must be able to lift and/or move up to 10 pounds regularly and up to 25 pounds occasionally.
- Visual acuity is required for reading, computer use, and detailed inspection of documents or facilities.
- This position requires a combination of office and physical work. While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk, hear, and use hands to handle objects or tools.
- The role may occasionally require climbing, balancing, stooping, kneeling, crouching, or crawling.
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