Property Manager

Highlands-Vista-Group-Management; Richmond (VA); On-site; USD 68,000 - 70,000; Full time

Job summary

Highlands Vista Group is seeking a skilled Property Manager in Richmond, VA to oversee operations for a multifamily community. You will supervise staff, manage leasing, handle tenant relations, and ensure financial performance and regulatory compliance.

Ideal candidates have 5+ years of property management experience, proficiency with Yardi Voyager, and strong communication and organizational skills. The role focuses on occupancy maintenance, vendor coordination, and resident satisfaction.

Qualifications

• Minimum 5 years of experience in property management.
• Experience with Yardi Voyager is required.
• Need excellent verbal and written communication.
• Must be highly organized and capable of managing multiple priorities.
• Proactive, independent, and reliable with initiative.

Responsibilities

• Oversee community operations and ensure property standards are met.
• Supervise leasing team to achieve occupancy goals.
• Process applications, conduct tours, and manage leases.
• Oversee move-ins/outs and lease renewals.
• Address resident concerns and maintain customer service.
• Coordinate maintenance and vendor services.
• Track leads and support social media for leasing.
• Prepare financial and operational reports as required.
• Ensure compliance with housing regulations.

Skills

Excellent communication

Interpersonal skills

Time management

Organizational skills

Self-starter

Budgeting

Tools

Yardi Voyager

Microsoft Excel

Outlook

PowerPoint

Word

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Property Manager

Full Time Laurel Pines, Richmond, VA, US

2 days ago Requisition ID: 1362

Salary Range: $68,000.00 To $70,000.00 Annually

Company Overview

Highlands Vista Group (“HVG”) was formed in 2018 with a long‑term investment strategy in multifamily real estate. HVG cultivates a best‑in‑class environment where residents, employees, and investors can all grow over the long‑term through a strategy of acquiring and managing apartment communities in underserved US markets. Demonstrating strong growth since its founding, HVG is headquartered in Denver, Colorado and currently owns and manages more than 50 properties throughout the US Southeast and Midwest. We follow a common PATH of being Passionate, Authentic, Trustworthy, & Hardworking.

Job Summary

The Property Manager is responsible for overseeing the operations of a multifamily residential community. This includes managing tenant relations, property maintenance, leasing activities, and financial performance. The role focuses on maintaining high occupancy rates, addressing resident concerns, and ensuring compliance with housing regulations and company policies. The Property Manager will supervise all community staff, coordinate with vendors, and implement strategies to enhance resident satisfaction and the overall success of the property.

Key Responsibilities

• Oversee community operations and ensure property standards are met.
• Supervise and support the leasing team to achieve occupancy goals.
• Conduct property tours, process applications, and manage lease agreements.
• Oversee move‑ins, move‑outs, and lease renewals.
• Address tenant concerns and maintain excellent customer service.
• Coordinate property maintenance and vendor services.
• Track, maintain, and nurture all leads to ensure high closing ratios.
• Create and manage social media content to support leasing efforts.
• Inspect common areas and vacant units for cleanliness and readiness.
• Collect rent, monitor budgets, and manage expenses.
• Prepare financial and operational reports as required.
• Ensure compliance with housing regulations (Tax Credit, HUD, etc.).
• Plan resident events and implement retention programs.
• Conduct market research and recommend rental adjustments.
• Maintain accurate records and follow Standard Operating Procedures (SOPs).
• Perform all other duties as needed.

Desired Skills, Experience, and Qualifications

• 5+ years of experience in property management
• Experience with Yardi Voyager
• Excellent verbal and written communication skills
• Excellent interpersonal skills and proven ability build relationships
• Proactive and independent with the ability to take initiative
• Excellent time management skills; detail‑oriented and thorough
• Highly organized with the ability to manage multiple priorities
• Self‑starter comfortable working in an environment with evolving roles and responsibilities
• Proficient in Microsoft Excel, Outlook, PowerPoint, and Word

Property Manager Career Path

• Level 1 - Leasing Agent
• Level 3 - Property Manager
• Level 4 - Senior Property Manager
• Level 5 - Operations Specialist
• Level 6 - Area Manager
• Level 7 - Senior Area Manager
• Level 8 - Regional Manager
• Level 9 - Senior Regional Manager
• Level 10 - Director - Regional Management