Property Manager

Mission Rock Residential, LLC; Phoenix (AZ); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Bonus opportunity

Paid time off

Housing discount

401(k) match

Medical coverage

Dental coverage

Vision coverage

HSA contributions

Disability insurance

Life insurance

Critical illness

Hospital indemnity

Accident insurance

EAP

Housing discount

Job summary

Mission Rock Residential is seeking a Property Manager for Creststone at Shadow Mountain in Phoenix, AZ. You will oversee day-to-day operations and drive value for the property while ensuring a positive, successful team atmosphere.

The role requires on-site experience as a Leasing Consultant or Assistant Community Manager with strong customer-service skills and familiarity with Fair Housing laws. Benefit-rich package and compensation are provided.

Qualifications

• Thorough understanding and application of Fair Housing principles.
• Minimum 2 years on-site leasing consultant experience; 3 years supervisory experience in customer-service roles accepted with certs.

Responsibilities

• Support the property’s financial goals and manage assets in owners’ best interest.
• Maintain high level of customer service and online presence to achieve strong resident/review scores.
• Enforce community policies in line with Fair Housing Laws.
• Maintain accurate records of community transactions (rent rolls, delinquencies, move-ins/outs).
• Oversee the team to ensure adherence to company procedures and efficient workflows.

Skills

Fair Housing

Leasing experience

Customer service

Microsoft Office

Tools

Microsoft Office

Job description

Job Type

Full-time

Location

Crestone at Shadow Mountain - Phoenix, AZ

At Mission Rock Residential, we believe that where you live matters—and so does the team that makes it feel like home. We are more than a property management company—we’re a people-first organization that values Integrity, Accountability, Respect, Relationships, Inclusivity, Vision, and Empathy. Our I ARRIVE values guide everything we do, from how we serve our residents to how we support our team members. We foster an inclusive workplace that celebrates diverse perspectives, empowers growth, and strengthens the communities we serve. When you join Mission Rock, you join a team that’s invested in your success and well-being.

What You’ll Do

The Property Manager is fully accountable for all day-to-day property operations, overseeing and enhancing the value of the property, and ensuring the property team is positive and successful.

Your Day-to-day May Include

• Support the property’s financial goals, manage the asset in the owners’ best interest and in accordance with Company policies.


• Maintain the highest level of customer service and online presence to obtain satisfactory scores on surveys/reviews from residents and prospects.


• Consistently enforce policies of the community in conjunction with Fair Housing Laws.


• Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.).


• Provide oversight of the team to ensure Company procedures are being followed, resulting in orderly and efficient workflows.

What You Bring

• Thorough understanding and application of Fair Housing principles.


• Position requires a minimum of 2 years on-site as a Leasing Consultant and/or Assistant Community Manager; will consider 3 years supervisory experience in a customer-service related business with appropriate certification(s).


• Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

What We Offer

• Bonus opportunity* (position dependent)


• Generous paid time off, including 13 paid holidays (with a Floating Holiday and Volunteer Day), accrued sick time, and 15 days (120 hours) of vacation in the first year


• Housing discount program***


• 401(k) retirement plan with company match


• Comprehensive medical, dental, and vision coverage, plus HSA with employer contribution and FSA options


• Employer-sponsored short-term and long-term disability coverage


• Company-paid life insurance


• Optional ancillary benefits, including critical illness, hospital indemnity, and accident insurance


• Employee Assistance Program (EAP)


• Housing discount based on availability and prior ownership group approval

The expected compensation range for this position is $70,000 – $80,000, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience.

Mission Rock Residential is an equal opportunity employer. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status.

The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

The Application deadline is 10/30/26 if a candidate is not selected by that date later applications may be considered

Salary Description

$70,000-$80,000

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.