Property Manager

Storage King USA; Napa (CA); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Perks discount program

Paid holidays

Paid time off

Bonus opportunity

Career growth opportunities

Training and development

Job summary

Storage King USA in Napa, CA is seeking an immediate Property Manager to lead the daily operations of the storage facility and manage a team and customers renting storage units. You will convert inquiries into rentals, operate within budget, and coordinate contractors to ensure quality work.

The role emphasizes strong customer service, organizational skills, and the ability to drive renewals while building relationships with local businesses. Some weekends are required.

Qualifications

• Solid communication and organizational skills.
• Provide best-in-class customer service to new and existing customers.
• Basic computer skills including Word and Excel.

Responsibilities

• Rent storage units, parking space, and sell store merchandise.
• Convert telephone and walk-in inquiries into storage rentals.
• Operate the property within budgeted guidelines.
• Schedule contractors and inspect work prior to payment.
• Enforce rental collection practices and handle auctions/evictions.
• Direct on-site personnel and maintain a positive work environment.
• Post and manage delinquency of rental income and renewals.
• Develop relationships with local businesses for cross-promotion.
• Daily property walks and light maintenance tasks.

Skills

Customer service

Communication

Organizational skills

Team leadership

Sales experience

Property management experience

Microsoft Word

Microsoft Excel

Tools

Microsoft Word

Microsoft Excel

Job description

Description:

Storage King USA is currently seeking an immediate Property Manager for their location in Napa, CA. We are looking for individuals to join our team with customer service, retail, restaurant, sales, marketing, or property management experience. We are open to a wide variety of candidate background experiences associated with direct contact with the public.

As a Property Manager, you will be part of a fast-growing team, have an inclusive company culture,andcareer developmentopportunities. You will lead the daily operations of the storage facility and manage a team and customers renting storage units. Our customers are a top priority and your interactions with customers make a difference.

This is a full-time, hourly position with some weekends required.

Essential Duties and Responsibilities:

• Renting storage units, parking space, and selling store merchandise.
• Converting telephone and walk-in inquiries into storage rentals.
• Operate the property within the budgeted guidelines established by Storage King USA leadership.
• Schedule all contractors for any other services needed. Inspect all work performed prior to approval for payment to contractors.
• Enforce a fair and comprehensive rental collection practice as dictated per policy. Be present for auctions of delinquent tenants and evictions.
• Directs activities of all on-site personnel and maintains a great working environment.
• Post, collect, track, and manage delinquency of rental and other income.
• Ensure desired renewals are being captured at the highest rate possible.
• Developing relationships and cross promotion opportunities by partnering with local businesses in the communities we serve.
• Daily property walks to check locks, check for cleanliness and upkeep, sweep the property, clean units, ensuring supplies are appropriately stocked, and performing other light maintenance tasks.

You Will Make An Impact By:

• Going above and beyond for our tenants - striving to uphold Storage King USA high standards of customer service.
• Being dedicated to Storage King USA Mission and Values - exceeding goals and maintaining a positive relationship with your team, tenants, vendors, and local community.

Storage King USA offers an inclusive, supportive, and encouraging work environment along with a competitive pay structure, and excellent comprehensive benefits package including:

• Medical, dental, and vision insurance options at an affordable rate,
• 401(k),
• Comprehensive perks discount program across the country,
• Paid holidays and paid time off,
• Bonus opportunity,
• Career growth opportunities,
• Training and development,

Requirements

• Solid communication and organizational skills.
• Basic computer skills and proficiency in Microsoft Word and Excel.
• Provide best-in-class customer service to new and existing customers.