Property Manager

Prismhr Hire; Muskegon (MI); On-site; USD 65,000 - 110,000; Full time

Job summary

Intrepid Property Group is seeking a Property Manager to lead on-site operations, reporting to the Regional Manager and collaborating with the Accounting Department and Vice President of Property Operations.

The Property Manager will oversee a team including an Assistant Property Manager, Maintenance Supervisor, Leasing Professionals, Service Coordinator, and Administrative Assistant, managing budgets, compliance, and resident communications across assigned properties.

Qualifications

• General knowledge of affordable housing programs.
• Proficiency in Word, Excel, Outlook, and other Microsoft Products.
• Knowledge of compliance requirements for affordable housing.
• Written and verbal communication skills.
• Ability to maintain a high level of confidentiality.

Responsibilities

• Train property staff.
• Hire, discipline, and terminate direct reports in coordination with Regional Manager.
• On-boarding of direct reports.
• Annual performance reviews of direct reports.
• Set personal professional goals and assist direct reports in achieving them.
• Coordinate budgets including capital expenditures and rent changes under RM direction.
• Review monthly financial packages and answer questions from RM/COO/Accounting.
• Ensure property-level compliance by due dates.
• Weekly review of accounts receivable and monthly review of accounts payable.
• Prepare legal notices (7-Day Non-Payment, 30-Day Health and Safety).
• Meet weekly with direct reports and manage staff workload.
• Enter purchase orders and invoices per policy.
• Procure bids for annual contracts and capital projects.
• Review/update site staff job descriptions and staff needs.
• Create and update Preventative Maintenance Plan with Maintenance Supervisor.
• Prepare 504 requests and perform tasks in Yardi per policy.
• Attend on-site agency inspections (REAC, MOR, HUD inspections).
• Prepare annual utility allowance analysis.
• Review/accept/approve resident applications and maintain wait lists.
• Complete all resident recertifications (HUD, MSHDA, RD, LIHTC).
• Maintain resident files and conduct weekly property/common area inspections.
• Handle work order requests, rent payments processing, and AR management.
• Conduct move-in inspections and deliver resident communications.
• Address resident complaints and manage staffing workload daily.
• Prepare board reports and operate within approved budget.
• Handle special projects as requested.

Skills

Written and verbal communication

Confidentiality

Affordable housing knowledge

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

This position reports to their assigned Regional Manager and interfaces with the Accounting Department and Vice President of Property Operations. The Property Manager's direct reports are: Assistant Property Manager, Maintenance Supervisor, Leasing Professionals, Service Coordinator, and Administrative Assistant at their propert(ies). Intrepid Property Group is committed to an employee-orientated, high-performance culture that emphasizes empowerment, quality, continuous improvement, and the recruitment and ongoing development of a superior workforce.

Job Duties:

• Training of Property Staff
• Hiring, Discipline, Termination of direct reports in conjunction with Regional Manager (RM) when necessary
• On-Boarding of Direct Reports
• Annual Performance Reviews of Direct Reports
• Annual Creation of Personal Professional Goals
• Assist Direct Reports with their Personal Professional Goals Annually
• Budget Coordination – Capital Expenditure, Rent Increases, Changes to Budget from previous year under direction from RM
• Review of Monthly Financial Packages
• Answer Financial Questions from RM, COO, Accounting
• Answer Operational Questions from RM, COO, Accounting
• Property level Compliance completion by due date
• Weekly Review of Accounts Receivable
• Monthly Review of Accounts Payable
• Preparation of legal notices (7-Day Non Payment, 30-Day Health and Safety)
• Meet weekly with direct reports
• Enter Purchase Orders and Invoices according to Policy and Procedure Manual
• Procure bids for annual contracts
• Procure bids for capital projects
• Review/Update Site Staff Job Descriptions as requested
• Review Staff Needs at properties as needed
• Creat e and update Preventative Maintenance Plan with Maintenance Supervisor annually
• Preparation of 504 Requests
• Perform all tasks in Yardi as outlined in Policy and Procedure manual
• Attend all on-site Agency Inspections (REAC, MOR, File/Physical Inspections)
• Prepare Annual Utility Allowance analysis
• Review/Accept/Approve Resident Applications
• Maintain Wait List or Oversee Maintenance of Wait List if applicable
• Complete all Resident Recertifications (HUD, MSHDA, RD, LIHTC)
• Maintain Resident Files
• Conduct Property and Common Area Inspections at least weekly
• Accept Work Order Requests; Process as outlined in Policy and Procedure Manual
• Accept Rent Payments, Process in Yardi, and Deposit into Bank
• Manage Accounts Receivable on an on-going basis
• Conduct Move In Inspections on Vacant Apartments
• Prepare and Ensure Delivery of all Resident Communications
• Address all Resident Complaints
• Assess and assign direct reports work load daily
• Prepare Board Reports as requested
• Manage Property within Approved Budget
• Special Projects as requested

Job Qualifications:

• General Knowledge of affordable housing programs
• Proficiency in Word, Excel, Outlook, and other Microsoft Products
• General Knowledge of Compliance Requirements for affordable housing
• Written and Verbal Communication Skills
• Ability to maintain a high level of confidentiality