Property Manager

Ingerman Group; Maryland; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision coverage

Life insurance

401(k) retirement plan

Paid time off

Employee assistance program

Job summary

MRK in Maryland seeks a Property Manager to oversee property operations, including revenue collection, expense management, and compliance with contractual obligations, while leading hiring, training, and development.

Responsibilities include budgeting, capital projects oversight (HVAC, roofing), annual re-certifications for LIHTC, maintaining records, coordinating leases and resident relations, and guiding staff performance.

Qualifications

• Bachelor’s degree (or equivalent combination of education and experience).
• Minimum of five years within the property management industry.
• Minimum of two years of supervisory experience in a management position, including budgeting, accounting, compliance, and performance management.
• Experience with Public Housing, Project-based Voucher, Tax Credit and Section 8 is highly preferred.
• Strong written and verbal communication skills.
• Advanced customer service and problem-solving skills.

Responsibilities

• Oversee property operations, ensuring safety, maintenance, marketing, and lease compliance.
• Develop and administer operating and capital expense budgets and oversee major projects.
• Complete initial applications and annual re-certifications for funding sources (LIHTC, Home, Public Housing, etc.).
• Maintain complete, accurate property files and documentation.
• Coordinate revenue collection in line with leases and AR procedures.
• Manage resident relations and coordinate repairs and maintenance requests.
• Coordinate interviews and hiring decisions; onboard and train new staff.
• Provide ongoing feedback and counsel to staff to improve performance.

Skills

Communication skills

Customer service

Problem-solving

Relationship building

Travel up to 10%

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

Description

At MRK, the Property Manager is responsible for the comprehensive oversight of property operations. This includes ensuring effective revenue collection and expense management, compliance with all operational and contractual obligations, adherence to resident relations policies and procedures, and leadership of employee hiring, training, development, and retention initiatives.

Key Job Responsibilities Include, But Are Not Limited To:

• Ensures the property meets all contractual and operational obligations—safety, security, maintenance, marketing, landscaping/curb appeal, etc. Take corrective action to address deficiencies


• Develops and administers operating and capital expense budgets; forecasts and oversees major capital expense projects, including HVAC systems, roofing, and parking lot surfacing, etc.


• Completes the initial application as well as annual re-certifications for all funding sources accurately and on-time to ensure compliance with applicable program/s (e.g. Low-Income Housing Tax Credit (LIHTC), Home, Public Housing, etc.)


• Maintains complete, accurate, legible and compliant documentation and property files


• Coordinates timely revenue collection in accordance with lease obligations and accounts receivable procedures


• Manages resident relations and coordinate requests for repairs or maintenance


• Coordinates candidate interviews and partner with district or regional manager to make well-informed hiring determinations. Facilitates new hire orientation, on-boarding and training


• Provides ongoing, balanced performance feedback to employees; counsel underperforming employees and provide direct commentary to their improve performance

Requirements

Knowledge, Skills, and Abilities

• Bachelor’s degree (or equivalent combination of education and experience)


• Minimum of five years within the property management industry


• Minimum of two years of supervisory experience in a management position, which includes annual budget processing, accounting, compliance, and interviewing/selection/performance management of employees


• Experience with Public Housing, Project-based Voucher, Tax Credit and Section 8 is highly preferred


• Strong written and verbal communication skills


• Advanced customer service and problem-solving skills


• Technically proficient in Microsoft Office


• Ability to work in a fast-paced, action-oriented environment


• Ability to establish relationships across the organization and at various hierarchical levels


• Ability to travel up to 10% of the time

Our Values

• Embrace New Ways: obstacles are opportunities, and challenges are catalysts for change


• Serve the Community: give back and pay it forward


• Drive to Achieve: ambition and determination – we can achieve anything we can imagine


• Purpose Over Pride: Collaboration, thoughtful listening, and respect guide how we work with each other

WE’VE GOT YOU COVERED

We take pride in supporting the health and well-being of our teammates and their families:

• Full medical, prescription, dental and vision benefits


• Company paid life and AD&D insurance


• Company paid short-term and long-term disability


• A 401(k) retirement plan with company match


• Paid time off, accrued based on years of service


• Supplemental insurance for employees and families


• Employee Assistance Program for confidential counseling


• Additional paid day off to provide community or charitable services


• Paid holidays; approximately fourteen (14) per year


• Peace of mind and a great working environment

HP

MRK provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, and gender identity.