Property Manager

Highlands Vista Group Management; Madison (WI); On-site; USD 70,000 - 75,000; Full time

Job summary

Highlands Vista Group Management in Madison, WI is seeking a Property Manager to oversee the operations of a multifamily community, drive occupancy, supervise staff, and manage vendor relationships, budgets, and regulatory compliance.

The ideal candidate has 5+ years in property management, experience with Yardi Voyager, superb communication and interpersonal skills, and a proactive, organized approach to leasing, maintenance, and resident satisfaction.

Qualifications

• 5+ years of property management experience.
• Yardi Voyager experience required.
• Excellent verbal and written communication.
• Strong relationship-building and customer service.
• Proactive, independent with initiative.
• Detail-oriented with time management.

Responsibilities

• Oversee community operations and ensure property standards.
• Support leasing team to hit occupancy goals.
• Process applications and manage leases.
• Coordinate maintenance and vendor services.
• Prepare financial and operational reports.
• Ensure compliance with housing regulations (Tax Credit, HUD, etc.).
• Plan resident events and retention programs.
• Maintain records and SOPs.

Skills

Property management

Communication

Interpersonal skills

Time management

Organizational skills

Self-starter

Microsoft Office

Tools

Yardi Voyager

Job description

Property Manager

MAD - Prop Admin Full Time Madison Estates, Madison, WI, US

Salary Range: $70,000.00 To $75,000.00 Annually

Company Overview:

Highlands Vista Group (“HVG”) was formed in 2018 with a long‐term investment strategy in multifamily real estate. HVG cultivates a best-in-class environment where residents, employees, and investors can all grow over the long-term through a strategy of acquiring and managing apartment communities in underserved US markets. Demonstrating strong growth since its founding, HVG is headquartered in Denver, Colorado and currently owns and manages more than 50 properties throughout the US Southeast and Midwest. We follow a common PATH of being Passionate, Authentic, Trustworthy, & Hardworking.

Job Summary:

The Property Manager is responsible for overseeing the operations of a multifamily residential community. This includes managing tenant relations, property maintenance, leasing activities, and financial performance. The role focuses on maintaining high occupancy rates, addressing resident concerns, and ensuring compliance with housing regulations and company policies. The Property Manager will supervise all community staff, coordinate with vendors, and implement strategies to enhance resident satisfaction and the overall success of the property.

Key Responsibilities:

• Oversee community operations and ensure property standards are met.
• Supervise and support the leasing team to achieve occupancy goals.
• Conduct property tours, process applications, and manage lease agreements.
• Oversee move-ins, move-outs, and lease renewals.
• Address tenant concerns and maintain excellent customer service.
• Coordinate property maintenance and vendor services.
• Track, maintain, and nurture all leads to ensure high closing ratios.
• Create and manage social media content to support leasing efforts.
• Inspect common areas and vacant units for cleanliness and readiness.
• Collect rent, monitor budgets, and manage expenses.Prepare financial and operational reports as required.
• Ensure compliance with housing regulations (Tax Credit, HUD, etc.).
• Plan resident events and implement retention programs.
• Conduct market research and recommend rental adjustments.
• Maintain accurate records and follow Standard Operating Procedures (SOPs).
• Perform all other duties as needed.

Desired Skills, Experience, and Qualifications:

• 5+ years of experience in property management
• Experience with Yardi Voyager
• Excellent verbal and written communication skills
• Excellent interpersonal skills and proven ability build relationships
• Proactive and independent with the ability to take initiative
• Excellent time management skills; detail-oriented and thorough
• Highly organized with the ability to manage multiple priorities
• Self‐starter comfortable working in an environment with evolving roles and responsibilities
• Proficient in Microsoft Excel, Outlook, PowerPoint, and Word

Property Manager Career Path:

• Level 1 - Leasing Agent
• Level 3 - Property Manager
• Level 4 - Senior Property Manager
• Level 5 - Operations Specialist
• Level 6 - Area Manager
• Level 7 - Senior Area Manager
• Level 8 - Regional Manager
• Level 9 - Senior Regional Manager
• Level 10 - Director - Regional Management