Our client is a leading property management company in Houston, Texas, committed to delivering exceptional resident experiences and maintaining high-performing multifamily communities. They are seeking a Property Manager to oversee two Houston properties, lead onsite teams, drive occupancy, and ensure strong operational and financial performance.
Benefits:
- Competitive salary
- Monthly performance-based bonuses
- Medical, dental, and vision insurance
- Life insurance and short-term disability coverage
- Supplemental hospital and accident insurance
- Employee Assistance Program (EAP) for employees and their families
- Paid holidays, vacation, and sick time
- Employee rental discounts for full-time employees
- Professional development and leadership training
- Continuing education and tuition reimbursement
- Paid employee referral program
- Monthly team happy hours and quarterly community give-back events
- Opportunities for career advancement and internal leadership development
Responsibilities
- Oversee the daily operations and overall performance of two multifamily communities in Houston, ensuring strong occupancy, resident satisfaction, and financial results.
- Lead, hire, train, mentor, and develop onsite team members while fostering a positive, high-performing team culture aligned with company values.
- Drive marketing and leasing efforts in partnership with the marketing department and leasing team to increase occupancy and meet leasing goals.
- Follow up with prospective residents, conduct property tours as needed, and help convert qualified leads into completed applications.
- Conduct monthly market surveys to evaluate competitor properties, rental rates, and market trends.
- Oversee maintenance operations, ensuring service requests are addressed promptly and residents receive quality service.
- Coordinate unit make-ready activities with maintenance personnel and outside contractors to ensure apartments are prepared efficiently and cost-effectively.
- Build positive resident relationships, address concerns and conflicts professionally, and implement resident engagement initiatives and monthly community events.
- Manage vendor relationships, monitor service quality, and ensure invoices are submitted and processed accurately and on time.
- Monitor operating expenses, manage property budgets, and control costs while maintaining the quality and condition of both communities.
- Prepare operational reports and communicate property performance, challenges, and opportunities to management.
- Ensure compliance with company policies, procedures, and operational standards.
- Leverage property management software and technology to improve operational efficiency, communication, and the resident experience.
Requirements
- Fluency in English and at least one of the following languages is required: Hindi, Urdu, Pashto, or Gujarati.
- Demonstrated leadership skills, including the ability to hire, coach, and develop team members.
- Proven ability to manage competing priorities, solve problems, and execute plans effectively.
- Excellent written and verbal communication and interpersonal skills, including the ability to handle difficult conversations and resolve conflicts professionally.
- Strong customer service mindset with a focus on resident satisfaction, accountability, and community performance.
- Strong organizational skills and the ability to manage multiple communities simultaneously.
- Commitment to teamwork, excellence, a positive attitude, caring, and honesty.
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