Property Manager

Key Staffing, Inc; Chico (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Key Staffing, Inc. is seeking an experienced Property Manager to oversee the daily operations of a 134-unit affordable housing community in Chico, CA. You will manage resident relations, leasing, compliance, and program requirements to ensure excellent service to residents.

Ideal candidates will have affordable housing and regulatory experience, proficiency with Yardi or AppFolio, and a track record of maintaining audit-ready files while coordinating with maintenance and vendors.

Qualifications

• Minimum of property management experience.
• Experience with affordable housing programs such as HUD, LIHTC, Section 8, or similar.
• Strong tenant relations and customer service orientation.
• Knowledge of regulatory compliance and housing guidelines.
• Proficiency with MS Office (Word, Excel, Outlook).

Responsibilities

• Oversee day-to-day operations of a 134-unit affordable housing community.
• Manage resident relations and provide exceptional customer service.
• Coordinate leasing activities including applications, move-ins, move-outs, and renewals.
• Process applicant files and maintain waiting lists per program guidelines.
• Conduct annual and interim recertifications and verify income/assets.
• Ensure compliance with affordable housing regulations and program requirements.
• Maintain audit-ready files and records.
• Monitor occupancy and assist with marketing and outreach efforts.
• Coordinate maintenance and vendors to ensure timely work order completion.
• Conduct property inspections and address resident concerns professionally.
• Assist with rent collection and delinquency follow-up.
• Prepare reports and maintain accurate property, resident, and compliance records.
• Utilize Yardi or AppFolio to manage daily operations.

Skills

Property management

Affordable housing

Tenant relations

Regulatory compliance

Budgeting

Tools

Yardi

AppFolio

Job description

Position Overview

Key Staffing is currently seeking an experienced Property Manager to oversee the daily operations of a 134-unit affordable housing community in Chico, CA. This role is responsible for managing property operations, resident relations, occupancy, leasing activities, compliance, and affordable housing program requirements while ensuring a high level of service to residents. This is an excellent opportunity for a property management professional with experience in affordable housing, resident services, leasing, and regulatory compliance. The ideal candidate will be knowledgeable in housing programs, recertifications, income verification, and maintaining compliance with federal, state, and local housing regulations. Due to the size of the community, we are seeking candidates with experience managing larger apartment communities and overseeing high-volume resident, leasing, and compliance activities.

Key Responsibilities

• Oversee the day-to-day operations of a 134-unit affordable housing community
• Manage resident relations and provide exceptional customer service
• Coordinate leasing activities including applications, move-ins, move-outs, and lease renewals
• Process applicant files and maintain waiting lists in accordance with program guidelines
• Conduct annual and interim recertifications and ensure accurate income and asset verification
• Maintain compliance with affordable housing regulations, company policies, and program requirements
• Ensure resident files, lease documents, and compliance records are complete and audit-ready
• Monitor occupancy levels and assist with marketing and outreach efforts
• Coordinate with maintenance staff and vendors to ensure timely completion of work orders and property upkeep
• Conduct property inspections and address resident concerns in a professional manner
• Assist with rent collection, delinquency follow-up, and resident communications
• Prepare reports and maintain accurate property, resident, and compliance records
• Utilize Yardi, AppFolio, or similar property management software to manage daily operations

Qualifications

• Previous Property Management experience required
• Experience managing large apartment communities preferred
• Affordable Housing experience strongly preferred
• Experience with HUD, Tax Credit (LIHTC), Section 8, Project-Based Voucher, or other affordable housing programs preferred
• Experience processing certifications, recertifications, income calculations, and eligibility documentation preferred
• Yardi, AppFolio, or similar property management software experience preferred
• Strong customer service, communication, and conflict resolution skills
• Experience with leasing, resident relations, occupancy management, and compliance
• Proficiency in Microsoft Office, including Word, Excel, and Outlook
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities while maintaining compliance standards
• Reliable, professional, and self-motivated

Physical Requirements

• Ability to walk the property and conduct inspections as needed
• Ability to sit and work at a computer for extended periods
• Ability to occasionally lift and move materials up to 25lbs
• Ability to travel throughout the property and respond to operational needs

Commitment to Diversity

As an equal opportunity employer committed to meeting the needs of a multi-generational and multicultural workforce, Key Staffing recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.