Overview
Property Management Operations & Accounting Coordinator responsible for handling utility accounts, financial reconciliations, vendor management, property maintenance coordination, and reporting. She acted as a liaison between leadership (Jerson Frias), vendors, and internal systems to ensure smooth operational and financial workflows.
Responsibilities
- Utility & Account Management: Update and maintain utility account contact information (e.g., JCPL, Newark Water, PSEG). Coordinate utility shutoffs when properties are sold or vacated. Follow up on mortgage payoff requests tied to property sales. Perform monthly bank reconciliations against TD Bank records. Clear pending transactions and update AppFolio (property management/accounting software). Leave accounts unreconciled at month-end for leadership review before finalization. Compare costs and performance of vendors; prepare and present spreadsheets for vendor comparisons. Support in selecting and transitioning vendors based on cost-effectiveness.
- Property Maintenance Support: Execute requests tied to property operations (e.g., shutting off power, handling payoffs). Track and confirm follow-ups with service providers.
- Reporting & KPI Tracking: Generate 12-month income statement reports for each property. Maintain and update the master financial file on a monthly basis. Seek clarification when needed to ensure accuracy of financial reporting.
- Communication & Workflow Improvement: Provide constructive feedback on clarity and detail in leadership requests. Ensure sensitive financial and property-related tasks are handled with precision. Promote improved communication protocols for smoother workflows.
Key Skills & Tools
- Accounting software: AppFolio
- Bank reconciliation experience (TD Bank or similar)
- Excel/Google Sheets proficiency for report updates and vendor comparisons
- Vendor management and cost analysis
- Strong communication skills for clarifying instructions and improving processes
- Attention to detail in handling financial data and sensitive property information