Property Management - Maintenance Supervisor - Land O Lakes, FL (Ascend Angeline)

D.R. Horton; Land O' Lakes (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

D.R. Horton is seeking a Service Manager-PM to oversee Build-To-Rent communities. This role involves managing repairs, warranty requests, and ensuring customer satisfaction. Candidates should have experience in carpentry and property management. Join a leading homebuilder and enjoy a comprehensive benefits package.

Benefits

Medical, Vision, and Dental insurance

401(K) plan

Employee Stock Purchase Plan

Flex Spending Accounts

Life Insurance

Paid Time Off and Holidays

Qualifications

• 5-7 years of related experience including carpentry and drywall.
• Ability to work independently and utilize warranty applications.

Responsibilities

• Manage warranty requests and community maintenance.
• Schedule and oversee subcontractors for repairs.
• Conduct quality assurance inspections on ready homes.

Skills

Carpentry

Drywall

Painting

Customer Service

Problem Solving

Education

High school diploma or GED

Tools

MS Office

Job description

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high-quality homes designed principally for the entry-level and first-time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.

DHI Communities - Service Manager-PM

DHI Communities is a division of D.R. Horton, Inc., specializing in multifamily development. We are currently seeking a Service Manager-PM to maintain our Build-To-Rent communities and ensure high customer satisfaction. The role involves managing warranty requests, community maintenance, inspections, repairs, and proactively resolving customer issues before and after move-in.

Essential Duties and Responsibilities

1. Evaluate resident repair issues to determine warrantability.
2. Process and complete work orders and requests from residents for home repairs.
3. Perform repairs such as carpentry, drywall, texture repair, and painting.
4. Schedule and oversee subcontractors for warranty and turn repairs.
5. Ensure warranty work is completed within contractor obligations.
6. Follow up with homeowners to address concerns and ensure satisfaction; solicit online reviews.
7. Process charge-back documentation and invoices.
8. Maintain inventory of parts and supplies.
9. Register and track warranty status for applicable items.
10. Conduct quality assurance inspections on ready homes using checklists.
11. Handle emergency service calls during nights and weekends.
12. Manage move-out turn process, including repairs, cost estimates, and vendor selection.
13. Conduct move-in and move-out inspections, coordinating necessary work.
14. Maintain grounds, common areas, and amenities.
15. Conduct business professionally to serve customers and enhance company goodwill.
16. Coordinate with support teams for documentation, reporting, and community performance.
17. Be available for after-hours emergency calls.
18. Travel overnight as needed.

Supervisory Responsibilities

• Supervise 2 or more employees.

Required Qualifications

• High school diploma or GED.
• 5-7 years of related experience, including carpentry, drywall, texture repair, and painting.
• Valid driver’s license, personal tools, and a vehicle capable of carrying supplies.
• Ability to work independently and utilize warranty applications on various devices.
• Proficiency with MS Office and email.
• Physical ability to stand, walk, kneel, climb, and lift up to 50 pounds; specific vision abilities required.
• Exposure to outside weather, mechanical parts, high places, and electrical hazards.

Preferred Qualifications

• Experience as a Service Manager in Residential/Property Management.
• Experience with electrical, plumbing, and HVAC repairs.
• Community onboarding and disposition experience.

Benefits

Join our successful team at a Fortune 500 company! We offer an excellent benefits package including:

• Medical, Vision, and Dental insurance
• 401(K) plan
• Employee Stock Purchase Plan
• Flex Spending Accounts
• Life Insurance
• Paid Time Off and Holidays

Build YOUR future with D.R. Horton, America’s Builder.

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