Property Management - Leasing Consultant - Laveen, AZ (Touchstone at South Mountain)

D.R. Horton; Phoenix (AZ); On-site; USD 35,000 - 50,000; Full time

Job summary

D.R. Horton, the largest homebuilder in the U.S., is seeking a Leasing Consultant-PM in Phoenix, Arizona. As part of the Operations Department, you will assist prospective residents in finding their new homes and ensuring service excellence throughout their residency. Candidates should have a high school diploma and experience in customer service or sales. A robust benefits package is offered, including health insurance and retirement plans.

Benefits

Medical, Dental and Vision

401(K)

Employee Stock Purchase Plan

Flex Spending Accounts

Life & Disability Insurance

Vacation, Sick, Personal Time and Company Holidays

Qualifications

• High school diploma or GED required.
• 6 months to 1 year of related experience preferred.
• Proficiency in computer systems and MS Office.

Responsibilities

• Interact with residents and manage their applications.
• Provide service throughout the resident life cycle.
• Conduct marketing activities and manage lease expirations.

Skills

Interpersonal skills

Sales skills

Multi-tasking

Customer service

Education

High school diploma or GED

Tools

MS Office

Customer Relationship Management software

Job description

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.

D.R. Horton, Inc. is currently looking for an Leasing Consultant-PM in the Operations Department. The Leasing Consultant must have a passion for changing lives by helping people find, love and live in their new home. This position is a customer-focused problem solver who finds joy in helping others.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Interact with prospective and current residents, communicate the value and overall experience of living at a DHI Communities (DHIC) Build-To-Rent community
• Manage the application process
• Follow-up with prospective and future residents to convey our commitment to service by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew
• Provide consistent service throughout the resident life cycle
• Respond quickly and courteously to resident concerns and questions then take prompt action to solve problems and/or document and escalate resident or other requests as needed
• Manage lease expirations and secure renewals
• Assist with community marketing activities and resident events
• Complete various accounting, financial, administrative reports
• Assure adherence to all government regulations including Fair Housing, ADA, and OSHA
• Enjoy working both individually and in a team environment
• Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company

Education and/or Experience

• High school diploma or general education degree (GED)
• Six months to one year of related experience and/or training
• Must be able to work a flexible schedule, which includes shifts during evenings, weekends, and holidays
• Ability to multi-task and prioritize in a very fast-paced, ever growing environment
• Strong interpersonal skills with ability to influence others
• Talent for executing sales skills, including generating sales leads, conducting sales presentations, identifying needs, and closing
• Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain amenities, and answer questions regarding residency
• Proficiency with computer systems, including customer relationship management programs
• Proficiency and fluency in using the internet for marketing, advertising, and sales-related circumstances, including using Craig’s List, Google and other search engines, and navigating the internet and websites.
• Proficiency with MS Office and email

Preferred Qualifications

• Experience in sales, leasing, retail or customer service is a plus

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

• Medical, Dental and Vision
• 401(K)
• Employee Stock Purchase Plan
• Flex Spending Accounts
• Life & Disability Insurance
• Vacation, Sick, Personal Time and Company Holidays
• Multiple Voluntary and Company provided Benefits

Build YOUR future with D.R. Horton, America’s Builder. #WeBuildPeopleToo