Salary
$80,000 -$ 90,000 per year
Duties and Responsibilities
- Builds relationships with assigned customers, sets rental rates, negotiates and enforces lease agreements.
- Provides leadership and works closely with the portfolio team members to ensure an exceptional customer experience is provided and takes care of any client issues.
- Becomes the escalation point for addressing late payments and handling operating expenses.
- Terminates leases and initiates eviction proceedings.
- Oversees maintenance tickets and addresses any ‘stale’ tickets.
- Efficiently manages time to focus on essential activities to ensure client satisfaction, lease renewals, and portfolio growth.
- Work with clients to ensure they are leveraging our services and convert them to Realty/Referral Partner Leads.
- Ensures customer satisfaction through ongoing communication and relationship management.
- Develops and maintains strong customer relationships, both within new and existing vendors. Represents clients in matters involving third parties. Develops and shares best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes.
- Maintains fiduciary responsibilities for clients.
- All other duties as assigned.
Skills and Qualifications
- Degree in real estate, property management, business administration or a related field preferred.
- Must have an active California Real Estate license.
- Experience as a property manager, assistant property manager or in a similar role.
- Working knowledge of property regulations.
- Proficiency in property management software.
- Basic knowledge of G-Suite applications (Gmail, Drive, Word, Sheets) and Mac OS
- Strong organizational and time management skills.
- Excellent communication and negotiation skills. Great customer service skills.
Job Type
Full-time
Salary
$80,000 -$ 90,000 per year
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Professional Development
- Bonus Opportunities Available
Schedule
- 8 hour shift
- Monday to Friday
- 8:30 – 5:00 PM PST.
Education
Experience
- Property management: 3+ years experience in property management and previous leadership experience is required.
License/Certification
- Driver's License (Required)
- Real Estate License (Required)
Work Location
Hybrid Work Structure - In Office Location: 5252 Balboa Ave #704, San Diego, CA 92117
Position Details
This is a full-time salaried (exempt) position (40+ hours/week). 8:30am-5pm pst, Monday-Friday. This position is hybrid in-office and remote.
Pay
The range of pay for this California-based position is $80,000-$90,000 annually. The actual compensation offer will carefully consider a wide range of factors including your skills, qualifications, experience and location.
Benefits and Perks
Good Life makes available comprehensive benefits the first of the month following the date of hire. Options include Medical (50% employer contribution), dental and vision coverage, 401k program with employer match (after 90 days), 11 paid holidays, 1 floating holiday of your choosing, and up to 120 hours of paid time off.