Property Maintenance Coordinator

Frey Consulting Group; Charlotte (NC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid vacation and personal time

Paid company holidays

Retirement plan options

Mileage reimbursement

Job summary

Picht & Sons in Charlotte, NC is seeking a Property Maintenance Coordinator to keep repair and maintenance work moving across our managed properties. This role sits between tenants, property managers, maintenance technicians, and outside vendors, ensuring timely information, assignment of tasks, and follow-through until completion.

The ideal candidate can manage multiple requests, communicate clearly with tenants and vendors, and prioritize urgent repairs while maintaining schedules and records

Qualifications

• Experience in property management, maintenance coordination, construction administration, facilities.
• Follow through on repairs to completion.
• Strong communication with tenants, technicians, vendors, and managers.
• Good scheduling and organizational skills.
• Basic understanding of residential repairs; know when to call a licensed contractor.
• Familiar with property management software, email, spreadsheets, and electronic work orders.
• Calmly handle urgent situations and decide what needs immediate attention.

Responsibilities

• Receive maintenance requests from tenants and review details before scheduling service.
• Prioritize urgent repairs and ensure routine requests aren't forgotten.
• Schedule work with maintenance technicians, contractors, plumbers, electricians, HVAC companies, and other vendors.
• Keep tenants informed about appointments, access requirements, and repair progress.
• Follow up on open work orders and confirm repairs were completed properly.
• Coordinate repairs and cleaning when a property becomes vacant and ready for the next tenant.
• Request estimates for larger repairs and provide information to property management for review.
• Track invoices, work orders, vendor information, repair notes, and maintenance expenses.
• Help coordinate routine inspections and preventive maintenance.
• Flag recurring problems or costly repairs that may need a long-term solution.

Skills

Property management

Maintenance coordination

Scheduling

Communication

Tools

Property management software

Job description

Charlotte, North Carolina, United States

Picht & Sons is looking for a Property Maintenance Coordinator to keep repair and maintenance work moving across our managed properties. This position sits between tenants, property managers, maintenance technicians, and outside vendors, so good follow-up matters just as much as knowing what needs to be repaired.

When a tenant reports a problem, we need someone who can get the right information, determine how quickly it needs attention, assign the work, and stay with it until the issue is actually resolved.

The Day-to-Day

• Receive maintenance requests from tenants and review the details before scheduling service.
• Prioritize urgent repairs and make sure routine requests don't get forgotten.
• Schedule work with maintenance technicians, contractors, plumbers, electricians, HVAC companies, and other vendors.
• Keep tenants informed about appointments, access requirements, and repair progress.
• Follow up on open work orders and confirm that completed repairs were handled properly.
• Coordinate repairs and cleaning when a property becomes vacant and help make sure it is ready for the next tenant.
• Request estimates for larger repairs and provide the information to property management for review.
• Track invoices, work orders, vendor information, repair notes, and maintenance expenses.
• Help coordinate routine inspections and preventive maintenance.
• Flag recurring problems or costly repairs that may need a longer-term solution.

What We're Looking For

• Experience in property management, maintenance coordination, construction administration, facilities, or a similar role is preferred.
• Someone who follows a repair through to completion instead of assuming it was handled after making one phone call.
• Comfortable communicating with tenants, technicians, vendors, and property managers throughout the day.
• Good scheduling and organizational skills.
• Basic understanding of residential repairs and the ability to recognize when an issue may require a licensed contractor.
• Comfortable working with property management software, email, spreadsheets, and electronic work orders.
• Able to handle urgent situations calmly and make sensible decisions about what needs immediate attention.
• $45,000 – $60,000 annual salary, based on experience.
• Health insurance options.
• Paid vacation and personal time.
• Paid company holidays.
• Retirement plan options.
• Mileage reimbursement for approved property-related travel.
• Paid training and professional development.
• Opportunity to grow into property management, maintenance management, or broader property operations roles.