Property Loss Restoration Technician Level I or II

Restoration 1 of Phoenix; Phoenix (AZ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Paid time off

Training & development

Opportunity for advancement

Job summary

A property damage restoration company in Phoenix is seeking Restoration Technicians. In this role, you will evaluate damaged properties and assist in restoring them to their original state while providing compassionate support to clients. The ideal candidate will have a strong work ethic, integrity, and the ability to make sound judgments. The role offers competitive compensation with opportunities for advancement and a collaborative, supportive environment.

Qualifications

• Display safe judgement at all times, with or without supervision.
• Participate in a rotating on-call schedule.
• Ability to safely lift over 50lbs.

Responsibilities

• Respond to emergency restoration projects timely.
• Evaluate damage and assist in developing restoration plans.
• Maintain complete records of work performed.

Skills

Safe judgement

High effort attitude

Integrity

Customer service skills

Education

High School Diploma or equivalent

Tools

Restoration equipment

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

What's The Quick-And-Dirty Version? Reputable & experienced Property Loss Restoration company looking for Restoration Techs to fit key roles in our growing Production department. You will have the opportunity to make an impact in your community each and every day by servicing the needs of our Client base. We assist those faced with recovering from property damage caused by Water, Fire, Mold, and more. We pride ourselves in restoring peace of mind for our clients during some of their most challenging times.

"Restoration Techs"? What Are We Talking About Here? Restoration Technicians play a crucial, front-line role in our mission. Evaluating damaged properties, preventing continued damage, restoring structures to their pre-loss condition, and acting as a beacon of hope for Clients. If you have a track record of good judgement, accountability, integrity, and are motivated to learn, we want to hear from you.

What Does That Look Like Daily?

• Preparation and Organization
  • Daily collaboration meetings with team.
  • Stock assigned vehicle with materials and equipment accordingly.
  • Process daily assignments, contact scheduled clients.
  • Plan route, prepare job files, and dispatch.
• Emergency Services
  • Respond promptly to emergency restoration assignments/projects.
  • Evaluate damage, assist in development of a Restoration plan.
  • Safely remove debris, extract water, secure affected areas (as needed).
• Remediation, Restoration, and Structural Drying
  • Setup and document mitigation/restoration equipment.
  • Develop and execute structural drying plans.
  • Remediation/cleaning of contents and/or structure according to standards.
  • Visit assigned projects daily to monitor progress.
  • Ensure quality and safety standards are being met.
• Communication, Documentation, and Processing
  • Maintain a complete record of work performed with photos and notes.
  • Effectively communicate with Clients, Team Members, and various other associates.
  • Demonstrate empathy, patience, and strong listening skills when interacting with Clients.
  • Update Daily Project Logs periodically.

Qualifications

• Non-negotiables, Requirements:
  • Display safe/sound judgement at all times, with/without direct supervision.
  • High-effort attitude toward all tasks.
  • Must show integrity, honesty, and accountability. Take credit for your "wins", and take responsibility for your "losses".
  • Level 2, ("Lead") Technicians must have a valid Arizona Driver's License and an acceptable driving record.
  • Ability to safely lift equipment, some over 50lbs, in various environments.
  • Required participation in a rotating on-call schedule.
• Important, But Not Necessarily Dealbreakers:
  • HS Diploma, GED, or experience/training that may be considered equivelant.
  • Experience in Restoration, Construction, or similar service-based industry is a plus.
  • Customer Service or Hospitality experience is a plus (Restaurant/Bar, Retail Sales, Call Centers, etc..).
  • Reliable transportation to/from Shop.
  • IICRC or similar certifications are highly regarded, but not required.

Why Should I Apply Here?

Advancement and career growth ops are aplenty for motivated employees.

Respect is a two-way street. You will be treated with respect, and we ask for the same in return.

Engaged Support. We invest in those that give us their best.

Collaborative, Open-Minded approach. We value all opinions. Many of our Procedures/Standards came via open discussion involving team members of all positions. We continue to fully embrace this approach.

"Competitive compensation" does not do our pay structure enough justice. Hard work is hard, and we believe that hard work should be well-compensated. We're proud to offer above industry standard hourly pay rates, a simple and attainable bonus structure, abundant overtime opportunities, 2x rates for certain Holidays, various Paid Holidays, and more.

What's The Catch? This position is demanding. You'll be challenged to learn quickly, remain positive through adversity and long hours, and do what's best for the Company and our Clients despite the difficulties; however, the rewards can be life changing if that challenge is appealing to you, no exaggeration.

The Property Damage Restoration industry continues to grow at an exponential rate, and we're looking for the right people to join us, not just the right experience. All applicants that apply will be considered. If you feel your traits may be a fit for the position, we would love to hear from you.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restoration 1 Corporate.