Property General Manager: Maximize NOI & Service

Shea Properties LLC; Aliso Viejo (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Shea Properties seeks a General Manager to oversee a 600+ unit Class-A apartment community and lead day-to-day operations, leasing, maintenance and safety compliance in California. The role will manage budgets, drive NOI growth, mentor staff, and ensure service excellence in line with Shea’s core values.

This on-site position requires strong leadership, financial acumen, and a proven ability to recruit, train and motivate teams while maintaining resident satisfaction and regulatory compliance.

Qualifications

• Minimum five years property management experience.
• Ability to read and interpret financial information.
• Strong oral and written communication skills.
• Proven leadership and team-building ability.
• Experience training, coaching, and developing staff.

Responsibilities

• Oversee 600+ units and maximize both physical and financial operations.
• Achieve revenue, capital expenditure and NOI growth targets.
• Supervise staff and promote teamwork with open communication.
• Ensure leasing team meets or exceeds targets and manage the leasing process.
• Develop and manage annual budgets and monthly variance reports.
• Maintain safety compliance and risk management across the property.
• Lead marketing initiatives and maintain strong resident relations.
• Coordinate recruitment, onboarding, and staff development.

Skills

Communication

Sales management

Financials

Leadership

Training & coaching

Negotiation

Education

College degree preferred

High school diploma or equivalent

CCRM/ARM/CAM designation preferred

Tools

MS Office

Yardi

YieldStar

Job description

Shea Properties seeks a General Manager to oversee a 600+ unit Class-A apartment community and lead day-to-day operations, leasing, maintenance and safety compliance in California. The role will manage budgets, drive NOI growth, mentor staff, and ensure service excellence in line with Shea’s core values.

This on-site position requires strong leadership, financial acumen, and a proven ability to recruit, train and motivate teams while maintaining resident satisfaction and regulatory compliance.