Property Field Adjuster

Munich RE; Ann Arbor (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive benefits

401k with employer match

Paid time off

Career growth opportunities

Job summary

American Modern Insurance Group, a Munich Re company, is seeking a Property Field Adjuster to manage residential property claims in the Lansing area. You will own claims from first notice through resolution, conduct on-site inspections, and develop estimates using industry tools.

This field-based role requires mobility, a valid driver’s license, and strong communication with policyholders, agents, and internal teams. CAT deployments may last up to four weeks across the U.S.

Qualifications

• Experience handling residential property claims.
• Ability to perform on-site inspections and assess damage.
• Strong communication with policyholders and teams.

Responsibilities

• Own property claims from first notice of loss through resolution.
• Conduct on-site inspections to assess damage and determine coverage.
• Develop repair estimates using Xactimate or similar tools.
• Guide policyholders through the claims process with clear communication.
• Collaborate with agents and internal teams to deliver outcomes.
• Participate in CAT duty as needed; deployments nationwide up to 4 weeks.
• Prepare reports and written correspondence.

Skills

Property claims handling

Property inspections

Valid driver's license

Field work

Tools

Xactimate

Cotality

Symbility

Job description

All locations Ann Arbor, United States; Lansing, United States;

Property Field Adjuster - Lansing, Michigan

Own the Claim. Lead in the Field.

Join American Modern Insurance Group, a Munich Re company, as a Property Field Adjuster, where you will manage claims end-to-end and support customers when it matters most.

American Modern Insurance Group, Inc., a Munich Re company, is a recognized leader in specialty insurance, offering products primarily for residential properties-including manufactured homes and specialty dwellings-and select recreational markets. As a Property Field Adjuster, you will focus on handling claims related to our residential property lines, providing expert evaluation and service. Headquartered in Amelia, Ohio, and with associates located across the United States, we are part of Munich Re's Global Specialty Insurance division. Our employees receive boundless opportunity to grow their careers and make a difference every day.

American Modern Insurance Group has been recognized as a Top Workplace Employer since 2013. If you're looking for a rewarding career at a growing company with a true career path, it's time to claim your future with the American Modern claims department. To learn more about what our Adjusters do and how we support them in their journey with us, click here.

What You'll Do

• Own property claims from first notice of loss through resolution
• Conduct on-site inspections to assess damage and determine coverage
• Develop estimates using Cotality
• Guide policyholders through the claims process with clear communication
• Partner with agents and internal teams to deliver strong outcomes
• Participation in catastrophe duty as needed. CAT duty can be throughout the United States and can last up to 4 weeks.
• Communication - preparing reports and written correspondence

What You Bring

• Property claims handling experience or experience in a similar field/industry
• Estimating platform experience (Xactimate, Cotality, Symbility, etc.)
• Experience with property inspections and damage assessment
• Knowledge of dwelling/mobile home construction
• Valid driver's license and acceptable driving record
• Ability to work in the field, including climbing ladders (40+ lbs)
• Applicants requiring employer sponsorship of a visa will not be considered for this position.

Location & Travel

Candidates must be located in or near Lansing, Michigan area and must have flexibility to complete CAT deployment as needed.

What We Offer

We are proud to offer our employees, their domestic partners, and their children, a wide range of insurance benefits:

• Two options for your health insurance plan (PPO or High Deductible).
• Prescription drug coverage (included in your health insurance plan).
• Vision and dental insurance plans.
• Additional insurance coverages provided at no cost to you, such as basic life insurance equal to 1x annual salary and AD&D coverage that is equal to 1x annual salary.
• Short and Long Term Disability coverage.
• Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes Spouse/domestic partner and children).
• Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity).

In addition to the above insurance offerings, our employees also enjoy:

• A robust 401k plan with up to a 5% employer match
• A retirement savings plan that is 100% company funded.
• Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries.
• Eligibility to receive a yearly bonus as a Munich Re employee.
• A variety of health and wellness programs provided at no cost.
• Paid time off for eligible family care needs.
• Tuition assistance and educational achievement bonuses
• A corporate matching gifts program that further enhances your charitable donation.
• Paid time off to volunteer in your community.

At American Modern, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and talent with a focus on providing our customers the most innovative products and services.
We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.