Property & Energy Claims Advocate

001 Brown & Brown, Inc; Sandy Springs (GA); On-site; USD 150,000 - 180,000; Full time

Benefits offered by this job

Excellent growth and advancement opps

Competitive pay based on experience

Discretionary time off

Health, dental, vision, etc.

Job summary

Brown & Brown, Inc. in Sandy Springs, GA, seeks a Property & Energy Claims Advocate to provide claims advocacy and risk services in collaboration with the Senior Managing Director and Placement Team.

The role requires a bachelor’s degree in Business or Risk Management and 8–10 years of related insurance experience, plus state broker licenses. You will build client relationships, guide claims through carriers and help manage cash flow with early or partial payments.

Qualifications

• Bachelor’s degree in Business and/or Risk Management; 8–10 years insurance experience.
• Must have or be able to obtain the appropriate state brokers licenses.
• Excellent interpersonal and customer service skills.
• Proficiency in MS PowerPoint, Word and Excel.

Responsibilities

• Assists clients in reporting claims to carriers and documents the claim.
• Advise on emergency services and restoration/claim preparation resources.
• Advocate for early payments and ongoing partial payments to assist client cash flow.
• Coordinate with adjustment team to pursue timely and fair settlements.
• Develop service plans for claims handling and assist with new business development.

Skills

Claims advocacy

Client communication

Risk management

Licensing knowledge

Education

Bachelor’s degree in Business/Risk Management

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown's Risk Solutions team, formerly known as Beecher Carlson, is looking for a Property & Energy Claims Advocate to join the team. The Claims Advocate will be responsible for providing property and energy claims advocacy, program analysis and risk services to clients working in conjunction with the Senior Managing Director of Property & Energy Claims and the Placement Team.

Responsibilities will include, but are not limited to: Assists clients in reporting claims to carriers, advise on managing emergency services and how to begin documenting the claim. Consider and advise client on any other resources such as restoration firms, engineering consultants or claim preparation services. Assist clients with managing cash flow by advocating for early advance payments and ongoing partial payments as desired by the client. Throughout the process anticipate potential issues and communicate to the client and the adjustment team. Provide advice and guidance on carrier coverage positions. Advocate for client in response to any adverse coverage position. Manage client claims to bring about timely and fair settlement by appropriate follow up activities and settlement negotiations. Provide input to Risk Solutions placement team on client claims status as requested. Provide feedback to the placement team on any identified coverage issues or concerns. Develop Service Plans for claims handling based on client needs. Support and strengthen the Practice through individual contributions and suggestions, mentoring and coaching of junior team members inside and outside the Practice, communicating of success stories to our internal team and to clients as appropriate. Provide assistance and support for new business development/RFPs. Develop and maintain relationships with clients, independent adjusters and vendors for the benefit of our clients. Keep current on marketplace changes Attend required training sessions, courses, etc. to develop and maintain up-to-date skills and maintenance of your broker’s license. Maintain appropriate level of confidentiality of information processed. Follow all company policies and procedures Other duties as assigned

Qualifications: Bachelor’s degree including but not limited to Business and/or Risk Management, and/or 8-10 years of related insurance experience. Must have or be able to obtain the appropriate state brokers licenses. Ability to establish work priorities and manage time effectively. Ability to use initiative and good judgment in accomplishing tasks with minimal errors/Must possess critical thinking skills. Establish and maintain effective work relationships and to function in a team environment. Excellent interpersonal and customer service skills. Ability to lead/command client and/or market discussions. Good listening skills. Proficiency in use of personal computers, including data entry, word processing and spread sheet applications. Proficient with Microsoft PowerPoint, Word and Excel.

Compensation & Perks

• Excellent growth and advancement opportunities
• Competitive pay based on experience
• Discretionary time off
• Generous benefits package: health, dental, vision, etc.
• Employee Stock Program
• Education Assistance Program - tuition reimbursement, student loan repayment assistance, etc.
• Pay Range 150000 - 180000 Annual The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
• Not reflective of all benefits.
• Enrollment waiting periods or eligibility criteria may apply to certain benefits.
• Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself". We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates - not employees, and leaders - not managers. Everything we do is about the greater "WE"-never "me". While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers. Brown & Brown and its affiliates maintain an internal recruiting team responsible for filling open roles posted to the public. In certain situations, Brown & Brown may supplement its internal capabilities by engaging external recruiting vendors and employment agencies ("Recruiting Vendors"). Recruiting Vendors are not authorized to submit resumes, share candidate data, or directly or indirectly contact Brown & Brown employees to present candidates for employment opportunities. The only exception applies to Recruiting Vendors with an active Valid Agreement (as defined below) that has been approved by Brown & Brown. In accordance with this policy, and to ensure appropriate authorization for sharing candidate personal information, Brown & Brown will not accept unsolicited resumes from any source other than Authorized Recruiting Vendors with a Valid Agreement in place who have been expressly invited to support a specific role. Any unsolicited resumes, incomplete submissions, or candidate data received through any means (including email or otherwise) will be considered the property of Brown & Brown. Brown & Brown will not pay any placement or related fees for unsolicited submissions or candidate data provided in violation of this policy. Such submissions may be used by Brown & Brown without any obligation to pay fees of any kind to Recruiting Vendors. A Valid Agreement is defined as a written contract signed by an authorized representative of Brown & Brown. In the absence of a Valid Agreement, Brown & Brown assumes no liability under any legal theory, including but not limited to breach of contract, breach of implied contract, tortious interference, quantum meruit, any/or any other contractual or equitable claims in connection with candidates identified through unsolicited submissions made in violation of this policy.