Property Desk Adjuster

Raphael and Associates; Howell (MI); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Salary package with bonus

Paid time off

Medical/dental/vision/life insurance

401k with matching

Job summary

Raphael & Associates seeks an Inside Property Desk Adjuster to manage end-to-end property claims in a fast-paced setting. The role supports residential and commercial claims and may be located at our Howell, Michigan office or remotely.

Ideal candidates have 3+ years of experience, hold valid adjuster licenses, and demonstrate strong communication, project management, and customer service skills. This is a growth-focused opportunity with a respected TPAs team.

Qualifications

• At least 3+ years of relevant experience.
• Must maintain current and valid adjuster license(es).
• Strong project management skills and ability to work independently.
• Strong working knowledge of insurance laws.
• Strong verbal and written communication skills.
• Excellent customer service skills.
• Experience at a Third-Party Administrator (TPA) company is a plus but not mandatory.

Responsibilities

• End-to-end management of property claims according to policy coverage and state requirements.
• Conduct thorough investigations to determine damages.
• Ability to evaluate property damage estimates provided by field adjusters.
• Recognition of subrogation potential.
• Work well with internal and external customers to provide superior reports that allow proper evaluations of claim values.
• Appropriately represent the company by executing a high level of service and maintaining professionalism at all times.

Skills

Strong verbal and written comms

Excellent customer service

Project management

Independent work

Job description

Position Overview

Inside Property Desk Adjuster – We are seeking an experienced professional to join our team. The work of our inside desk examiners directly contributes to the success of our organization. You will leverage your industry expertise, customer service skills, and ability to manage priorities in a fast-paced environment. We are growing and are looking for a TPA Property Claims Examiner with a minimum of three years of experience in this discipline of the insurance claims industry. The optimal candidate will be a team player with experience handling residential and commercial property damage claims. This position allows the right candidate to expand their career and grow with a forward-thinking organization. This position may be located at our Howell, Michigan office or remote base.

Responsibilities

• End-to-end management of property claims according to policy coverage and state requirements.
• Conduct thorough investigations to determine damages.
• Ability to evaluate property damage estimates provided by field adjusters.
• Recognition of subrogation potential.
• Work well with internal and external customers to provide superior reports that allow proper evaluations of claim values.
• Appropriately represent the company by executing a high level of service and maintaining professionalism at all times.

Key requirements

• At least 3+ years of relevant experience
• Must maintain current and valid adjuster license(es)
• Strong project management skills and ability to work independently
• Strong working knowledge of insurance laws
• Strong verbal and written communication skills
• Excellent customer service skills
• Experience at a Third-Party Administrator (TPA) company is a plus but not mandatory

About Raphael and Associates

Raphael & Associates is a third-party claims administrator and independent claims adjusting company internationally recognized for exceptional service. We understand the importance of adapting to the demands of a dynamic market and we tailor our services to our client’s specific needs. As a claim’s organization, what we do is complex. Our mission is simple: to provide outstanding service, retain extraordinary professionals, and utilize the best technology in the industry.

Benefits and Perks

We are an organization that recognizes and appreciates hard work. We offer a competitive compensation package commensurate with experience, including salary, bonus, paid time off, medical/dental/vision/life insurance and 401k (with matching!). Most importantly, you will have the opportunity to work directly alongside an extraordinary and dedicated team to grow a critical function within a dynamic, growing company.