Property Department Specialist

The Salvation Army Southern California; Happy Valley (OR); On-site; USD 46,000 - 62,000; Full time

Job summary

The Salvation Army Southern California is seeking a Property Department Specialist to oversee insurance claims, fleet management, and vehicle coordination across division locations. This role requires strong administrative skills, attention to detail, and the ability to work with multiple stakeholders.

Qualifications include a high school diploma or GED, 3+ years of office support, and preference for bilingual English/Spanish, plus proficiency in Microsoft Office and database software.

Qualifications

• Education: high school diploma or GED.
• 3+ years of office or administrative support experience.
• Understanding of risk management and insurance claims preferred.
• DOT records and testing knowledge preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Coordinate insurance claims across division locations and liaise with THQ and field.
• Review and track property, general liability, and auto loss claims.
• Maintain fleet records, vehicle data, and licenses.
• Coordinate vehicle DOT paperwork and titles.
• Process contracts for insurance repairs and reimbursements.

Skills

Attention to detail

Communication skills

Independent work

Bilingual English/Spanish

Microsoft Office

Education

High school diploma or GED

Tools

MS Office Suite

Database software

Salvation Army proprietary programs

Job description

Recruiting Opportunity Closes: 09.16.2026

Hourly Wage: $26.00

Hours Per Week: 40

Status: Non-Exempt / Full Time

Number of Positions: 1

Department: Property

Position Title: Property Department Specialist

The Salvation Army Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Questions, contact Amy Hughes at [e-mail] or call [phone]. Ms. Hughes is the sole point of contact for questions regarding this position.

Recruiting Accommodation Statement

To obtain assistance with accommodations related to the American’s with Disabilities Act (ADA) concerning your application process, please contact 1-888-887-6528 or email [e-mail], attention Eric Hansen or Sheila Jordan.

Education And Work Experience

• Education: High school diploma or GED.
• Work/Professional Experience: A minimum of 3 years office or administrative support.
• Understanding of risk management and insurance claims process preferred.
• Understanding of current DOT records and testing requirements preferred.
• Bilingual English/Spanish preferred.
• Requires strong ability with Microsoft Office (including MS Word, Excel, Outlook, and PowerPoint).
• Working knowledge of integrated database applications and ability to use new software programs, including proprietary Salvation Army programs, with basic training.
• Must successfully complete Decision Driving Safety Test before driving for The Salvation Army and annually recertify as required.
• Valid driver’s license.

Scope Of Position

To perform a wide variety of responsible and complex administrative duties for the department and department director; to coordinate functions in support of the department’s goals and objectives; to provide information and assistance to The Salvation Army’s corps, centers, vendors, and risk management personnel.

Knowledge, Skills And Abilities Required

• Ability to learn moderately complex procedures and operations.
• Skill to apply procedures appropriately and effectively, following The Salvation Army policy.
• Ability to work independently and make decisions based on general instructions and established procedures.
• Ability to prioritize and address projects, which may conflict, in a time-sensitive manner.
• Ability to analyze problems and to reach acceptable workable solutions; ability to implement solutions and bring projects to fruition.
• Ability to communicate effectively with the field units, THQ, and outside vendors.
• Ability to interact with co-workers, management, leadership, and the general public in a positive, productive manner.
• Ability to maintain confidentiality and sensitivity of information.
• Ability to present oneself in a professional manner.

Essential Functions

Insurance Claims Coordination

• Responsible for claims management for all Division locations.
• Act as the primary liaison for property, general liability, and auto insurance claims, with THQ, Sedgwick, and the field.
• Review and track property, general liability, and auto loss claims, working with local units, and following The Salvation Army and Sedgwick processes.
• Follow-through with various internal offices such as THQ Risk Management as well as external partners such as appraisers, contractors, and insurance adjusters.
• Process contracts for insurance repairs, following The Salvation Army approval policies and procedures.
• Respond to inquiries from field, contractors, insurance adjusters, and others regarding status of a claim, or payment or reimbursement status.
• Reconcile claims for completion of all work, invoices, and reimbursements.
• Work with THQ Risk management on all reported claims related to general liability.
• Provide continued training and support to the field concerning claims reporting practices.

Fleet Management

• Complete vehicle addition and deletion items in both TSAMM and Property Web.
• Maintain vehicle records.
• Maintain the vehicle database and send it to THQ annually.
• Maintain the vehicle title file.
• Work with THQ to renew the Oregon State Dealer’s License every 3 years.
• Assist with vehicle replacement when declared a loss and process all paperwork when needed.
• Process all paperwork for donated vehicles.

Vehicle Coordination

• Receive and track all items (paperwork, SmartDrive, DOT stickers, etc.) for DOT vehicles.
• Maintain active and archived files and records in accord with the Records Retention Schedule.
• Track floater vehicles, requests for use, and check out/check in vehicles.
• Track maintenance or repairs required for DHQ floater vehicles.
• Process all DMV paperwork for renewals and/or switching vehicle plates.
• Coordinate with Enterprise for vehicle purchase, sale, and logistics.
• Act as the TSA point person between Enterprise and TSA.
• Maintain all efleet cards in the division, adding/ and deleting vehicles as needed.
• Maintain the website for CS Division with Enterprise, keeping vehicle information and location addresses up to date, with location addresses and users.
• Maintain the master fleet spreadsheet with vehicle information.

Working Conditions

May require long periods of sitting at a desk using a personal computer and telephone. Able to walk, sit, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis. Must occasionally lift and move up to 25, usually file boxes.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, hand, or feel objects, tools, or controls; to talk or hear; reach with hands and arms. Specific vision abilities required by this job include close vision and distance vision.

Works on many projects at once with interruptions and noise from ringing telephones, printers, copiers, and walk-in traffic, multiple deadlines, and competing priorities. Frequent phone and in-person contact with people from diverse backgrounds who may be angry, hostile, confused, or frustrated.

Organizes projects, sets priorities, calculates, catalogues, inspects, analyzes, plans, comprehends, and cooperates with others, etc.

Work with minimum supervision and work involves a high degree of independence. May be required to make independent decisions that may involve unique or unusual situations and/or complex issues and dealing with demanding requests and/or timelines.

May travel overnight or out-of-state.

Regular and punctual attendance are essential functions of this position.

This position has access to confidential and private information. It is essential that confidentiality and privacy be observed.

Miscellaneous

The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

In any position with The Salvation Army, it is impossible to predict the many requests and assignments that can and will be made on an employee. Flexibility and a cooperative spirit are crucial characteristics of the person who holds this important position and for the successful operation of Salvation Army services. The Salvation Army reserves the right to revise or change job duties and responsibilities as the need arises.

Its facilities and vehicles provide a smoke and drug free work environment for all employees and volunteers.

Supervisor: Divisional Property Director