Property Damage RestorationMitigation Lead Technician

PuroClean of Boise; Nampa (ID); On-site; USD 35,817 - 41,328; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Paid time off

Free uniforms

Opportunity for advancement

Training & development

Job summary

PuroClean of Boise is looking for a full-time Property Damage Restoration/Mitigation Lead Technician in Nampa, Idaho. The role involves leading work processes and providing excellent customer service in property damage situations. Required skills include excellent interpersonal communication, leadership, and attention to detail. A valid driver's license and flexibility in scheduling are essential. Compensation ranges from $26.00 to $30.00 per hour based on experience. Training and certification will be provided for the right candidate.

Qualifications

• Must be able to provide five-star white-glove service.
• Must pass a criminal background check and drug screening.
• Hold valid IICRC certifications for enhanced pay.

Responsibilities

• Lead work processes and manage employees on site.
• Provide excellent customer service and ensure a safe working environment.
• Handle various chemicals and work in confined spaces when necessary.

Skills

Excellent customer service skills

Leadership and coaching abilities

Interpersonal communication skills

Attention to detail

Ability to follow instructions

Flexibility in schedule

Job description

Benefits

• 401(k)
• Bonus based on performance
• Company parties
• Competitive salary
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Competitive pay
• Paid holidays
• Valuable member of a team of professionals
• Opportunities for overtime and career advancement
• Paid ongoing training
• Challenging but rewarding work; each day brings something new
• 401k plan

We are seeking a full-time Property Damage Restoration/Mitigation Lead Technician to join our growing team and to take care of our customers in southern and central Idaho and beyond.

PuroClean is a local, family-owned mitigation and remediation company that responds to real and personal property damage caused by water, fire, mold, and biohazard (i.e., crime scene/trauma, etc.).

Customer satisfaction is our primary objective, so it is important you have excellent communication skills with our customers, partners, and team. This is a full-time position. Holidays, evenings and weekends may be required; therefore, you must be flexible.

A strong sense for customer service is vital to this role as is the ability to lead, teach, learn, adapt and to follow instructions. You are given a fairly high level of autonomy, so you must be trustworthy.

IICRC (i.e., WRT, ASD, FSRT, AMRT, TCST, etc.) and asbestos/lead certifications are one of your powers. If you already have one or more of them you can look forward to a higher pay rate. Experience within one or more of the following mitigation/remediation disciplines (Water, fire, mold, biohazard mitigation/remediation) or within one or more of the following construction/demolition disciplines (general construction, framing, demolition) is a requirement. WE WILL TRAIN AND CERTIFY THE RIGHT CANDIDATE.

Job Description

As a lead you will be leading work processes, employees, sub-contractors, and other aspects of field work while working with various types of equipment within homes and businesses occupied by one or more occupants. Your responsibilities in general will include but are not limited to leading people and processes, administering company-provided policies and practices, providing a safe environment for work and occupancy, excellent customer service, meticulous and/or general demolition of residential and commercial building materials, structural drying/salvage/monitoring, safe vehicle/equipment operation, mobile technology documentation, among many others.

Other more specific responsibilities may include working with mold, asbestos, lead, and various chemicals. There may be times where working in confined spaces such as attics and/or crawlspaces is required.

Qualifications

• Be able to work independently and with a team
• Be able to lead and coach others
• Be reliable and honest
• Maintain a professional demeanor at all times
• Must provide our customers, teammates, and partners with five-star white-glove service
• Maintain a pleasant demeanor and care about the outcome of the work you perform
• Be part of an on-call rotation and respond to after-hours calls
• Have excellent interpersonal communication and customer service skills
• Pass a criminal background check and pre-employment drug screening
• Pay attention to detail
• Be able to follow written and oral instructions and maintain an awareness of when you need to ask for assistance
• Be punctual
• Accurately and timely complete, with detail, all necessary paperwork and/or online documentation associated with each job
• Ability to learn and navigate through electronic mobile devices and utilize software that is critical to our business
• Ability to think rationally and make reasoned decisions
• Be able to work a flexible schedule
• Have a valid driver's license
• Be able to multi-task
• Be able to lift at least 40 lbs.
• Sometimes work long hours in less than ideal conditions

Job Type: Full-time

Pay: $26.00 - $30.00 per hour DOE/DOQ

We will train and certify the right candidate.