Property Damage Restoration/Mitigation Lead Technician

PuroClean LA | OC | IE; Nampa (ID); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Bonus based on performance

Paid time off

Paid holidays

Paid ongoing training

Opportunities for overtime and career

Company parties

Free uniforms

Training & development

Job summary

PuroClean LA | OC | IE is seeking a full-time Property Damage Restoration/Mitigation Lead Technician to oversee field operations in southern and central Idaho and beyond. You will lead teams, ensure safety and quality, and deliver five-star service to customers.

Ideal candidates have IICRC certifications or related qualifications, strong communication, and the ability to manage after-hours calls. This role offers competitive pay and advancement opportunities within a fast-growing mitigation

Qualifications

• Be able to lead and coach others.
• Excellent interpersonal communication and customer service skills.
• Be part of an on-call rotation and respond to after-hours calls.
• Must have a valid driver’s license.
• Be able to lift at least 40 lbs.
• Willing to work holidays, evenings, and weekends.

Responsibilities

• Lead work processes, employees, and subcontractors in field operations.
• Ensure safety, quality, and compliance on job sites.
• Provide exceptional customer service and clear communication with customers and partners.
• Oversee demolition, structural drying, salvage, and monitoring activities.
• Operate and document work using mobile tech and company software.
• Coordinate with crew and manage materials and equipment.

Skills

Team leadership

Communication skills

Customer service

On-call availability

Driver's license

Physical stamina

Time management

Education

IICRC certifications (WRT/ASD/FSRT/AMRT/TCST)

Asbestos/Lead certifications

Job description

Benefits

• Health, Dental and vision insurance
• Dental insurance
• Health insurance
• Vision insurance
• 401(k)
• Bonus based on performance
• Company parties
• Competitive salary
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

Come join our team and help us save the day!

We are seeking a full-time Property Damage Restoration/Mitigation Lead Technician to join our growing team and to take care of our customers in southern and central Idaho and beyond.

PuroClean is a local, family-owned mitigation and remediation company that responds to real and personal property damage caused by water, fire, mold, and biohazard (i.e., crime scene/trauma, etc.).

Customer satisfaction is our primary objective, so it is important you have EXCELLENT communication skills with our customers, partners, and team. This is a full-time position. Holidays, evenings and weekends may be required; therefore, you MUST be flexible.

A strong sense for customer service is vital to this role as is the ability to lead, teach, learn, adapt and to follow instructions. You are given a fairly high level of autonomy, so you must be trustworthy.

IICRC (i.e., WRT, ASD, FSRT, AMRT, TCST, etc.) and asbestos/lead certifications are one of your powers. If you already have one or more of them you can look forward to a higher pay rate. Experience within one or more of the following mitigation/remediation disciplines (Water, fire, mold, biohazard mitigation/remediation) or within one or more of the following construction/demolition disciplines (general construction, framing, demolition) is a requirement. WE WILL TRAIN AND CERTIFY THE RIGHT CANDIDATE.

JOB DESCRIPTION: As a lead you will be leading work processes, employees, sub-contractors, and other aspects of field work while working with various types of equipment within homes and businesses occupied by one or more occupants. Your responsibilities in general will include but are not limited to leading people and processes, administering company-provided policies and practices, providing a safe environment for work and occupancy, excellent customer service, meticulous and/or general demolition of residential and commercial building materials, structural drying/salvage/monitoring, safe vehicle/equipment operation, mobile technology documentation, among many others.

Other more specific responsibilities may include working with mold, asbestos, lead, and various chemicals. There may be times where working in confined spaces such as attics and/or crawlspaces is required.

At a Minimum, Candidates Must

• Be able to work independently and with a team
• Be able to lead and coach others
• Be reliable and honest
• Maintain a professional demeanor at all times
• Must provide our customers, teammates, and partners with five-star white-glove service
• Maintain a pleasant demeanor and CARE about the outcome of the work your perform
• Be part of an on-call rotation and respond to after-hours calls
• Have excellent interpersonal communication and customer service skills
• Pass a criminal background check and pre-employment drug screening
• Pay attention to detail
• Be able to follow written and oral instructions and maintain an awareness of when you need to ask for assistance
• Be punctual
• Accurately and timely complete, with detail, all necessary paperwork and/or online documentation associated with each job
• Ability to learn and navigate through electronic mobile devices and utilize software that is critical to our business
• Ability to think rationally and make reasoned decisions
• Be able to work a flexible schedule
• Have a valid driver’s license
• Be able to multi-task
• Be able to lift at least 40 lbs.
• Sometimes work long hours in less than ideal conditions

What you’ll get in return for putting smiles on our customers’ faces:

• Competitive pay
• Paid time off
• Paid holidays
• Valuable member of a team of professionals
• Opportunities for overtime and career advancement
• Paid ongoing training
• Challenging but rewarding work; each day brings something new
• 401k plan

Job Type: Full-time

Pay: $26.00 - $30.00 per hour DOE/DOQ

Compensation: $26.00 - $30.00 per hour

\"We Build Careers\" - Steve White, President and COO

With over 500 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Culture is very important to us. We want to make sure that we are the right fit for YOU!

\"We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership\"

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.