Property / Community Manager for HOA Communities (HouN)

Spectrum Association Management

The Woodlands (TX)

On-site

USD 51,750 - 63,250

Full time

14 days+

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Benefits offered by this job

5 weeks of PTO
Medical, Dental, Vision benefits
Paid training
401k program

Job summary

A community management company is seeking a Property / Community Manager to oversee HOA communities in Texas. This role requires a positive attitude and at least 8 years of experience in a proactive professional setting. Responsibilities include managing vendor relationships, facilitating board meetings, and maintaining financial oversight for associations. Candidates will benefit from a robust training program aimed at developing essential skills for long-term success. Competitive annual salary at $57,500 with a strong emphasis on work-life balance and career growth opportunities.

Qualifications

  • 8+ years of professional experience in roles requiring proactive effort.
  • Ability to attend or run evening meetings (30-40 per year).
  • Strong knowledge of financial statements and budgets.

Responsibilities

  • Manage daily tasks for a portfolio of associations.
  • Engage with board members and homeowners in your community.
  • Prepare budgets and manage finances of associations.

Skills

Customer service
Conflict management
Organizational skills
Communication skills

Tools

Microsoft Office

Job description

Property / Community Manager for HOA Communities (HouN)

Join to apply for the Property / Community Manager for HOA Communities (HouN) role at Spectrum Association Management.

START A CAREER IN COMMUNITY MANAGEMENT WITHOUT PRIOR HOA EXPERIENCE! We seek positive and motivated professionals who want to make a complete career change to property and HOA community management. We do not require prior experience in HOA management as our own education company will provide you with an industry‑leading education foundation. The initial training will take one year, and you will be an industry expert in three years. You will also have mentors assigned to provide real‑life support to advance your skill set. The education in community management will serve you well in future roles in our company or your external career progression.

Typical backgrounds may include retail, restaurants, hospitality, administrative roles, department managers, office management, operations, and many more. Candidates must have 8 to 10 years of professional experience in roles where proactive effort and decisions are required. Developed skills in customer services, administration, communication, negotiation, conflict resolution, insurance, budgets, financials, legal matters, and vendor management are helpful. In this role you will develop these current skills and much more. Please think of it as a solid foundation for general business matters and administration.

We believe a vibrant culture is based on trust. We are looking for positive and motivated humans who can help us reimagine a vibrant work environment, focused on support, career development, fun, autonomy, and strong human connections among colleagues. We do not hire employees… We hire a work family.

What Is a Community Manager?

Put simply, the community manager position is the face of our organization. It is a very multi‑faced position where you wear many hats. You are a liaison between the HOA’s board of directors, homeowners, and vendors. You will be required to have an ultimate level of ownership in completing all tasks and projects, be a customer service champion, manage vendor relationships, and operate your portfolio of communities – all while having a positive attitude.

Day‑to‑Day Responsibilities
  • Passionately live our Same Day Response Policy.
  • Engage with board members and homeowners in your community.
  • Manage daily, weekly, and monthly tasks for a portfolio of associations.
  • Plan for and facilitate association board meetings and annual meetings.
  • Vendor relations, including the bidding and project management process.
  • Consult with other departments in support of your communities.
  • Risk Management, Insurance, and Litigation Support.
  • Prepare budgets and manage the finances of the associations.
  • Must be available for after‑hour emergencies.
  • Plus, additional tasks as necessary.
What It Takes to Be a Great Community Manager

You must have a customer‑centric positive attitude, extreme ownership of tasks, be a team player, coachable, highly organized, accountable, and a fantastic multi‑tasker.

Required Skills
  • Approximately ten (8+) years of solid work experience.
  • Ability to attend or run evening meetings (usually 30‑40 per year).
  • High‑level organizational skills in a fast‑paced environment.
  • Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.).
  • Ability to catch on to other business computer systems.
  • Strong customer‑friendly and informative communication skills.
  • Some experience and knowledge of financial statements and budgets.
  • Comfortable with public speaking in small and large meetings.
  • Great conflict management skills in sometimes stressful situations.
  • Experience with gathering bids for large projects and managing those projects.
Training Program
  • A Community Manager Mentor to help you on‑the‑job.
  • A tribe of community managers with varying levels of experience to learn from.
  • A unique in‑house, web‑based learning academy.
  • Updates on changes in laws and seasonal topics throughout the year.
About Us

We are a dynamic and exciting team of great people with a mission to continuously provide excellent service to the communities we work with. In business since 2001, we manage hundreds of homeowner’s associations in Texas and Arizona. Our highly engaged culture drives who we are. We have been honored with the Best Places to Work award consecutively since 2007, showing we truly value our employees first. Our team enjoys an empowering work schedule, full benefits offering, generous PTO, a voice to make change, and opportunities to create good in your community.

Benefits
  • Hybrid Empowerment Plan – after the first year, you may transition to a hybrid model.
  • Fastest Growing Company – Fast Track 50 in 2020.
  • San Antonio‑based homeowners’ association management company (offices throughout Texas and Phoenix, Arizona).
  • Privately owned with over 20 years in business and never had to lay anyone off.
  • Work / Life balance.
  • 5 weeks of PTO.
  • 40 paid hours per year for community service activities.
  • 11 annual paid holidays.
  • Paid Training – internal learning and development management system.
  • Medical, Dental, Vision, STD/LTD, Life/AD&D, 401k program.
  • Free medical clinic in‑house.
  • Phone and mileage reimbursement.
  • Well‑structured career track plan with a 6‑month review.
  • Annual salary $57,500.00 with reviews and performance increase opportunities every 6 months.

Office location: 3000 Research Forest Drive, The Woodlands, Texas 77381.

For more information, visit https://spectrumam.com/careers/.

Spectrum Association Management is an Equal Opportunity Employer.

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