- Issue re-inspection fees.
General Description
The City of Madison is hiring a Property Code Inspector
This position involves technical and inspection work to enforce City rules related to environmental issues and zoning. These issues may include weed control, snow removal, graffiti cleanup, removal of dead trees, keeping sidewalks clear of obstructions, addressing vision obstructions, and removing junk or trash. Zoning concerns may involve inoperable vehicles or front yard parking. The job includes both independent fieldwork and office duties. You will respond to property complaints, conduct inspections, identify violations, gather information, issue notices to violators, and follow up with additional inspections until the issue is resolved. You may also coordinate seasonal contractors who handle grass cutting, tree removal, graffiti removal, and snow removal in different areas of the City. You will work under the supervision of the Housing Inspection Supervisor, who will ensure that City policies and procedures are followed and will provide guidance on more complex enforcement cases.
Movement to a Property Code Inspector 2 will depend on workload demands and will be accomplished by internal or external competition.
Black, Indigenous, people of color, women, trans, nonbinary, and individuals with disabilities are encouraged to apply. We value the unique blend of lived experiences and diverse perspectives that comes from non-traditional education pathways and the variety of transferable skills each candidate brings to the table. We value diversity, equity, inclusion, and belonging. Even if every item on the job posting doesn’t match your experience perfectly, we encourage you to apply and share how your skills and experience can best serve our community.
Employees may be eligible for loan forgiveness through the Public Service Loan Forgiveness Program.
Examples of Duties and Responsibilities
Field Work
- Investigate property maintenance complaints from the public and conduct survey inspections regarding grass and weed control, snow removal, erosion control, graffiti, junk, trash and debris, tree concerns, zoning restrictions, right of way obstructions, vision clearance violations, trash bin storage, and other specialized inspection projects.
- Conduct other property maintenance inspections as authorized.
- Conduct onsite code conferences with property owners/management companies explaining in detail observed violations that have resulted in official notices being issued.
- Coordinate abatement action to comply with notices (i.e. trees, mowing, junk, trash and debris, graffiti, right of way obstructions, etc).
- Enter result of inspections into Accela.
Administrative Work
- Write Official Notices, extension, citations, letters and referrals to City Attorney resulting from observations made during field work inspections.
- Answer email questions and respond to telephone inquiries from property owners, property management companies, contractors, other City’s agencies and residents in general.
- Issue re-inspection fees.
- Maintain accurate records and files of inspections conducted.
- Review resident concerns and create cases as needed.
- Research properties past history for relevant information regarding all previous cases.
- Refer relevant exterior property maintenance and repairs issues to various City and government agencies when applicable.
- Coordinate and train on work of seasonal snow removal staff in assigned areas of the City.
Customer Service Work
- Respond to questions regarding property maintenance and relevant City ordinances governing property maintenance.
- Respond to questions about past majority maintenance cases and property histories.
Miscellaneous Work
- Participate in legal action referral process as requested by City Attorney. Appear in court as witness for property maintenance non-compliance cases.
- Collaborate with city programs and initiatives (i.e. Neighborhood Resource Teams and Racial Equity & Social Justice).
- Educate residents, tenants, property owners, property management companies, contractors and organizations.
- Train and assist less experience inspectors in the field and office.
- Collaborate with colleagues in the field or office as needed.
- Participate in trainings as assigned.
Perform related work as required.
Minimum Qualifications
- One (1) year of experience involving significant independent responsibility for communicating or explaining organizational policies and procedures to the general public.
OR
- Possession of an Associate's or Bachelor's degree may be substituted for the experience requirement.
OR
Two (2) Years Experience In Applying The Following
- Standard recordkeeping procedures.
- Communication or explanation of organizational policies and procedures to the general public.
Familiarity With The Following
- Inspection methods applicable to the identification and resolution of code violations.
- Computers and computer software applicable to the duties of the position.
The City of Madison strives to provide exceptional customer service to all its residents and visitors. Therefore successful candidates will have demonstrated ability to effectively work with multicultural communities.
For the complete list of the knowledge, skills, and abilities, please reference the classification specification online.
Special Requirements
Possession of a valid driver's license.
Employees in this classification are required to provide their own reliable vehicle to conduct inspections. Mileage and parking will be reimbursed as provided by the employee handbook.
Physical Requirements
This position requires work outdoors in all types of weather and on various terrain, including uneven and slippery/wet surfaces. The employee will be expected to physically visit residences and businesses throughout the City and must be able to physically inspect the site.
- The payroll title is Property Code Inspector 1.
Compensation
The City of Madison strives to pay competitive wages. View the current salary schedules for pay for all classifications. Employees receive increases based on tenure with the City.
Benefits
The City offers a competitive benefits package, including a generous leave package, a variety of insurance options, and non-traditional benefits such as optional pet insurance, a bus pass for all employees, and the possibility of flexible work schedules. A brief summary of benefits is listed below. Please visit our website for more information.
Leave
- 0-3 years 10 work days of vacation
- After 3 years 12-1/2 days
- After 7 years 15 days
- After 11 years 17-1/2 days
- After 15 years 20 days
- After 19 years 25 days
- After 27 years 27 days
Employees earn 3.5 personal days in addition to vacation.
Employees receive eight official paid holidays (New Year's Day, Martin Luther King, Jr. Holiday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Christmas Day), as well as 3 paid leave days (the Friday after Thanksgiving, Christmas Eve, New Year's Eve).
Employees also earn 13 sick days annually that may accrue to a total of 150 days.
Retirement
The City of Madison participates in the Wisconsin Retirement System through the State of Wisconsin Department of Employee Trust Funds.
Insurance
- Health Insurance
- Dental Insurance
- Vision Insurance
- Pet Insurance
- Life Insurance
- Income Continuation Insurance (for short and long-term disability)
- Long Term Care Insurance
Other Benefits
- 457(b) deferred compensation plans
- Employee Assistance Program
- Bus Pass on Madison Metro
- Flexible Work Schedules
- Employer-paid Training