Property Claims Representative

AmTrust Financial Services Inc.; Dallas (TX); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical & Dental

Life Insurance

401k Savings

Paid Time Off

Job summary

AmTrust Financial Services Inc. seeks a Property Claim Representative in the Dallas, TX area.

Under moderate supervision you will handle medium complexity commercial property claims from desk or field, collect visual evidence, assess damage, and communicate with insureds, claimants, attorneys and other professionals. You will investigate, evaluate, negotiate, and settle claims, conduct inspections (in person or virtual), review policies and reserves, establish reserves, and provide timely

Qualifications

• Bachelor's degree in business, finance, engineering, or related field, or equivalent work experience.
• Proficiency in using PropertyClaims estimating software and other relevant tools.
• Ability to evaluate financial analyses and reserves.
• Minimum of 2-3 years of experience in property claim adjusting, with at least 1 year handling medium/high complexity property claims.
• Current and valid adjuster license in the state of operation, or the ability to obtain one within a specified time frame.
• Excellent knowledge of property insurance policies, coverages, laws, and regulations.
• Excellent analytical, problem-solving, and decision-making skills; strong communication and negotiation abilities.
• Excellent organizational, time management, and prioritization skills; able to travel frequently.

Responsibilities

• Investigate, evaluate, negotiate, and settle medium complexity property claims.
• Conduct thorough inspections of damaged properties, including photos, measurements, and reports.
• Conduct virtual property inspections using the ClaimXperience portal.
• Review documents (policies, contracts, invoices, estimates, receipts) to verify coverage and damages.
• Determine extent of damage and establish reserves within authority.
• Interpret policy forms to establish coverages and exclusions.
• Communicate updates professionally with policyholders, agents, contractors, experts, attorneys, and others.

Skills

Bachelor's degree or equivalent

Property claims estimating software

Financial analysis & reserves

Negotiation & communication

Analytical thinking

Travel readiness

Education

Bachelor's degree in business, finance, engineering or related field

Tools

PropertyClaims estimating software

ClaimXperience portal

Job description

Overview

Under moderate supervision The Property ClaimRepresentativeis responsible forhandling medium complexitycommercialproperty claims. The adjuster will work from the desk or in the field, visiting sites where damage has occurred, collecting visual evidence, and assessing the extent of the damage. This role requires strong analytical skills, attention to detail, and the ability to communicate effectively with various stakeholders, including insured parties, claimants, attorneys,publicadjustersand other professionals.

Responsibilities

• Investigate, evaluate, negotiate, and settle mediumcomplexityproperty claims, ensuring compliance with company policies and procedures, and applicable laws and regulations.

• As necessary, conduct thorough inspections of damaged properties, including taking photos, measurements, and samples, and preparing detailed reports of the findings.

• Conduct virtual property inspectionsutilizingtheClaimXperiencecollaboration portal to efficiently assess damages and support claim resolution.

• Review and analyze relevant documents, such as policies, contracts, invoices, estimates, and receipts, and verifythe coverage, liability, and damages.

• Determinethe extent of damage and potential risks or concerns.

• Interpret various policy forms to establish applicable coverages and determine any exclusions.

• Establish appropriateclaimsreserves and negotiate settlements within authority limits.

• Communicate effectively and professionally with policyholders, agents, contractors, experts, attorneys,publicadjustersand other parties involved in the claimprocess, andprovidetimelyandaccurateupdates on the status and resolution of the claims.

Qualifications

• Bachelor's degree in business, finance, engineering, ora relatedfield, or equivalent work experience.

• Proficiencyin using PropertyClaimsestimating software and other relevant tools.

• Ability to evaluate financial analyses and reserves.

• Minimum of 2-3 years of experience in property claim adjusting, with at least 1 years of experience in handling medium / high complexity property claims.

• Current and valid adjuster license in the state of operation, or the ability to obtain one within a specifiedtime frame.

• Excellent knowledge of property insurance policies, coverages, laws, and regulations.

• Excellent analytical, problem-solving, and decision-making skills.

• Excellent communication, negotiation, and interpersonal skills.

• Excellent organizational, time management, and prioritization skills.

• Able to travelfrequentlyand adjust to changing schedules and work environments.

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What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.