Property Claims Field Rep — Investigations & Settlements

Indiana Farm Bureau Insurance; Warsaw (IN); Hybrid; USD 52,000 - 75,000; Full time

Job summary

Ultipro in Kosciusko County at Warsaw, IN seeks a Field Claims Representative for Property to handle property claims and support customers through investigation and settlement. The role requires strong knowledge of insurance procedures, attention to detail, and the ability to coordinate with claims management and repair professionals.

The position involves travel for inspections and after-hours work for severe loss events, demanding effective communication and problem-solving skills in a

Qualifications

• High school diploma or GED; bachelor’s degree preferred.
• HAAG Wind & Hail Residential Roofing, IICRC, and Commercial Drone Pilot licenses.
• 3 years of experience in the insurance industry or equivalent contractor/public social work experience.
• Knowledge of evaluation and negotiation of property claims with exposure to the public, attorneys, and professionals in the Insurance Industry.
• Knowledge of the building repair industry and computer estimating systems.
• Ability to work in a fast-paced environment and meet deadlines.
• Willingness to travel and work after business hours and weekends for severe first notice of loss.
• Strong attention to detail and active listening abilities.
• Ability to use technology and business tools required for the position.

Responsibilities

• Handles property claims and interacts with customers filing these claims.
• Researches and applies knowledge of policies, procedures, laws, statutes, and insurance regulations.
• Completes all aspects from investigation through settlement of property claims.
• Monitors and adjusts reserves appropriately.
• Discusses potential serious losses with Claims management.
• Trains other claims representatives.

Skills

Active listening

Attention to detail

Customer communication

Time management

Education

High School diploma or GED

Bachelor’s degree

Tools

Computer estimating systems

Job description

Ultipro in Kosciusko County at Warsaw, IN seeks a Field Claims Representative for Property to handle property claims and support customers through investigation and settlement. The role requires strong knowledge of insurance procedures, attention to detail, and the ability to coordinate with claims management and repair professionals.

The position involves travel for inspections and after-hours work for severe loss events, demanding effective communication and problem-solving skills in a