Property Claims Adjuster

Honeycomb Insurance; Chicago (IL); Hybrid; USD 80,000 - 105,000; Full time

Benefits offered by this job

ISO stock options

Medical, dental, and vision coverage

HSA with company contributions

401(k) with employer match

Flexible time off

10 company-paid holidays

Paid family leave

Job summary

Honeycomb Insurance seeks a Property Adjuster to manage and evaluate property claims from an office setting. You will review photos, docs, and estimates to determine coverage and settle claims per policy terms.

Work is remote unless near Chicago, with hybrid days 3x/week if near an office. You will collaborate with claims, underwriting, and customer service teams to ensure accurate, timely settlements and strong customer service.

Qualifications

• Independent Adjuster License in home state or designated home state required; Texas or California preferred
• Prior property claims handling experience required, with preference for commercial properties incl. condos or rentals
• Strong knowledge of property insurance policies, claims processes, and damage estimation
• Excellent written and verbal communication; ability to explain insurance terms clearly to policyholders and vendors

Responsibilities

• Review claims docs: photos, estimates, reports, contracts to assess loss
• Assess property damage and ensure policy compliance
• Estimate repair or replacement costs with vendors
• Process claims through full lifecycle to settlement
• Negotiate fair settlements with stakeholders
• Provide customer service and respond to questions from policyholders and vendors

Skills

Independent Adjuster License

Property claims

Commercial property

Claims negotiation

Damage estimation

Customer service

Communication skills

Tech proficiency

Education

Tools

Claims management software

Microsoft Office

Job description

At Honeycomb, we're not just building technology; we’re reshaping the future of insurance.

Honeycomb is a rapidly growing global startup, generously backed by top-tier investors and powered by an exceptional team of thinkers, builders, and problem-solvers. Dual-headquartered in Chicago and Tel Aviv (R&D center), and with 6 offices across the U.S., we are reinventing the commercial real estate insurance industry, an industry long overdue for disruption. Just as importantly, we ensure every employee feels deeply connected to our mission and one another.

With over $100B in insured assets, Honeycomb operates across 23 states, covering more than 65% of the U.S. population and increasing its coverage.

If you’re looking for a place where innovation is celebrated, culture actually means something, and smart people challenge you to be better every day - Honeycomb might be exactly what you’ve been looking for.

What You’ll Do

The Property Adjuster is responsible for managing and evaluating property insurance claims from an office environment. This position will assess damages by reviewing photos, documentation, and estimates provided by policyholders or third-party vendors. This position will analyze and process claims, determine coverage, review contracts and negotiate settlements according to policy guidelines and regulatory standards.

Key Responsibilities:

• Review Claims Documentation: Examine photos, estimates, reports, contracts and other documentation submitted by policyholders, contractors, or field adjusters to assess damage and determine the extent of loss.
• Assess Property Damage: Analyze claims for accuracy and determine the cause of damage, ensuring compliance with policy terms and conditions.
• Estimate Costs: Collaborate with vendors to estimate repair or replacement costs based on the damage reported.
• Process Claims: Manage claims through the full lifecycle, from initial report to settlement, ensuring all required documentation is collected and all deadlines are met.
• Negotiate Settlements: Communicate with policyholders, contractors, and service providers to negotiate fair settlements.
• Provide Customer Service: Act as a primary point of contact for policyholders, responding to questions, clarifying policy coverage, and resolving issues related to claims.
• Maintain Detailed Records: Document all communications, decisions, and actions taken throughout the claims process to ensure accurate claim files.
• Ensure Compliance: Follow company procedures, legal requirements, and industry regulations when processing claims, ensuring that all actions taken are in line with regulatory standards.
• Review Policies: Ensure accurate interpretation of insurance policies, terms, and conditions while processing claims.

Skills and Qualifications:

• Licensure: Independent Adjustor License in home state or a designated home state required, Texas or California Preferred
• Experience: Previous experience in property claims handling required. Experience handling commercial property claims involving Condominium Associations or Rentals is highly preferred.
• Knowledge: Strong understanding of property insurance policies, claims processes, and damage estimation.
• Attention to Detail: Ability to accurately review claims documentation and identify inconsistencies or issues with the claim.
• Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex insurance terminology and procedures to policyholders and vendors.
• Analytical Skills: Strong problem-solving skills and the ability to analyze claims and make decisions based on the information provided.
• Technology Proficiency: Proficiency in claims management software, Microsoft Office, and other relevant technology tools for managing claims and estimating damages.
• Customer Service: Ability to manage customer expectations and handle challenging situations with professionalism.

Work Environment: The Property Adjuster primarily works in an office setting and handles claims remotely, without field visits. This role involves working with various departments, including claims, underwriting, and customer service teams, to ensure smooth claim processing. This position is remote unless located within a reasonable commute from one of our offices (Chicago, Austin, Denver, Roseville). If near an office hub, the position is hybrid 3x / week (Normally in office Tuesday - Thursday).

Physical Requirements:

• Ability to work at a desk for extended periods.
• Minimal travel may be required for training or occasional meetings.

Benefits & Compensation:

• Salary range: $80,000 - $105,000, plus a target 5% annual bonus
• ISO stock options
• Medical, dental, and vision coverage for you and your dependents
• HSA with company contributions
• 401(k) w/ employer match
• Flexible time off
• 10 company-paid holidays
• Paid family leave

Honeycomb is committed to fair and equitable compensation practices. The base salary range listed in each job posting represents our good faith estimate of what we expect to pay for the role. Actual compensation may vary based on skills, experience, education, and location, as well as internal alignment and market factors.