Property Associate

Diamond Self Storage Management, LLC; Houston (TX); On-site; USD 15,000 - 21,000; Full time

Job summary

Diamond Self Storage Management, LLC seeks a dependable Property Associate to support daily site operations at our Houston storage facility. This entry-level role focuses on customer service, basic administrative tasks, and keeping the property running smoothly and securely.

Full training is provided. The position offers a stable full-time schedule, a paid training period, and the chance to grow in a customer-focused environment.

Qualifications

• Reliable and punctual work history.
• Basic computer skills (email, data entry, simple systems).
• Comfortable interacting with customers.
• Able to work independently after training.

Responsibilities

• Assist customers with rentals, move-ins, and account questions.
• Process payments and basic transactions.
• Answer phone calls and handle walk-in customers.
• Report maintenance or security issues.
• Maintain cleanliness of office and property areas.

Skills

Customer service

Data entry

Basic computer skills

Independent worker

Education

High school diploma or equivalent

Job description

Location(s)

Northwood Forest Store & Lock
12245 Northwood Forest Drive
Houston, TX 77039
Position Name: Property Associate
Pay: $13.00/hour
Main Service Area: Houston, TX
Employment Type: Full Time
Residence/Apartment Included?: Yes

Job Summary

We are hiring a dependable Property Associate to support daily site operations at our Northwood Forest Store & Lock facility in Houston, TX.
This role is focused on customer service, basic administrative tasks, and keeping the property running smoothly and securely. Full training is provided.
This is a structured, entry-level position designed for someone who is reliable, organized, and comfortable working independently.

Key Responsibilities

• Assist customers with rentals, move-ins, and account questions
• Process payments and basic transactions
• Answer phone calls and handle walk-in customers
• Perform routine property walkthroughs
• Report maintenance or security issues
• Maintain cleanliness of office and property areas
• Follow daily operational checklists

Requirements

• Reliable and punctual work history
• Basic computer skills (email, data entry, simple systems)
• Comfortable interacting with customers
• Able to work independently after training
• High school diploma or equivalent preferred

No prior self-storage experience required.

Physical Requirements

• Ability to lift up to 35 lbs
• Ability to walk the property and work outdoors (up to 50% of shift)
• Routine light cleaning and upkeep of indoor and outdoor areas

Schedule

• Full Time position
• Set weekly schedule
• Sundays off

Work Environment

• Quiet, low-stress facility setting
• Independent daily workflow after training
• Structured responsibilities and clear expectations

What Makes This Role Good

• Stable, consistent weekly schedule
• Predictable daily responsibilities
• Paid training provided
• Independent work environment after onboarding
• No overnight shifts