Property Administrator

Urby; New York (NY); On-site; USD 58,000 - 78,000; Full time

Benefits offered by this job

Generous PTO

10 paid holidays

Paid parental leave

401k + company match

Employee rent discount

Free parking

Monthly spot bonuses

Ginger mental health support

Job summary

Urby is seeking a Property Admin to support daily operations for residents and staff at our New York property. The role focuses on smooth day-to-day management, event coordination, and ensuring up-to-date resident data in property management software.

Starting compensation is $68,000 per year. You will handle move-in coordination, rent collection timing, and collaboration with leasing for tours while maintaining excellent resident relations and organizational efficiency.

Qualifications

• Excellent verbal and written communication skills.
• High attention to detail with ability to multitask.

Responsibilities

• Oversee and coordinate on-site events and resident information in the software.
• Manage building and apartment access for move-ins and move-outs.
• Respond to resident and leasing questions within 2 business hours.

Skills

Communication

Attention to detail

Customer service

Property management software

Tools

Entrata

Yardi

Job description

The Property Admin works closely with the management team to support the daily operations of the property. The PA is a detail-oriented team player who ensures seamless day-to-day operations for both residents and staff.

Starting compensation: $68,000

RESPONSIBILITIES

Admin Support

• Oversee and coordinate on-site events
• Ensure property management software is up to date with all resident information
• Manage building and apartment access, adding and removing residents on move-in and move-out day
• Address resident and leasing questions not picked up by the Central Team; respond within 2 business hours
• Assist with leasing / tours

Move-In Coordination

• Schedule and confirm all move-ins at least 48 hours in advance of move-ins
• Collect first rent installment at least 5 days prior to move-in date (quick move-ins excepted)
• Collect security deposit within 3 days of lease signing
• Prepare and distribute move-in summary and checklist; confirm checklist completion at move-in
• Oversee that all move-in inspections are completed and signed prior to move-in
• Coordinate mover and elevator scheduling for move-in
• Welcome new residents upon arrival; aim for a positive move-in experience

ATTRIBUTES

• Effective verbal and written communication skills
• Highly developed customer service skills
• High attention to detail with ability to multitask and stay organized
• Exceptional organizational skills
• Proficiency in property management software (e.g., Entrata, Yardi, or similar)

Employee Benefits

Time away

• Generous PTO policy + EOY rollover
• 10 paid company holidays
• Paid parental leave

More than just your salary

• 401k + company match
• Discounted employee rent program
• Free parking + pre-tax commuter benefits
• Monthly spot bonus programs
• Employee referral incentive
• Discounts at all in-house cafes

Health + Wellness

• Gym + pool access at any of our Urby locations
• 80% employer sponsored Cigna medical, dental, vision plans
• HSA + FSA with company match
• Mental health support available through Ginger

Culture

• Social work environment with fast paced start-up energy
• Company outings including a beach party day!
• Complimentary snacks and monthly team lunches
• Casual but cool dress code

Growth + Development

• Networking events
• Cross-training programs
• Tuition reimbursement