Property Administrator

StoryPoint Group; Franklin (TN); On-site; USD 42,000 - 60,000; Full time

Job summary

StoryPoint Group is seeking a Property Administrator to oversee all office activities for a senior residential community. You will maintain resident accounts, assist with financial oversight of budgets, NOI, and cash flow, and ensure timely reporting.

Strong Microsoft Office and Yardi experience are preferred. The role requires 2–4 years of property management experience, excellent written and verbal communication, and the ability to work collaboratively within a team.

Qualifications

• 2–4 years of property management experience.
• Strong written and verbal communication skills.
• Ability to work collaboratively in a team.
• Proficient with Microsoft Office applications.
• Knowledge of Yardi software.
• Accounting or financial experience preferred.
• Administrative experience required.
• Some travel may be required.

Responsibilities

• The Property Administrator assumes the Executive Director responsibilities when required.
• Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Directly manages front office personnel.
• Function as Manager on Duty, taking a weekend rotation.
• Schedule front office personnel.
• Complete resident billing of monthly rental fees and other miscellaneous charges.
• Collect, process, deposit and record all income, and notify residents of non-payments.
• Perform month end closing procedure and ensure that reports are accurate and submitted in a timely manner.
• Maintain and update the property file system on work orders, general correspondence, residents, employees, etc.
• Maintain Certificates of Insurance with vendors/contractors.
• Provide quality, professional service to the residents.
• Enter lease renewals and move-in/move-out paperwork processing in Yardi.
• Maintain and reconcile petty cash account.
• Process purchase invoices on a weekly basis.
• Payroll administration, including pay package, termination packages, and payroll transmittals.
• Maintain department expenses within budgeted parameters.
• Purchase and supervise the maintenance of all office and administrative supplies and equipment.
• Maintain vendor indemnification and code of conduct.
• Additional duties as assigned or needed.
• Maintain a positive attitude which supports team performance and productivity.
• Supports the Mission, Values, and Vision of Senior Village Management.
• Work toward continual improvement of the overall organization.
• Train front office personnel as necessary to cover Property Administrator responsibilities.
• Responsible for pursuing receivables/collection of outstanding unpaid rents.
• Implement and conduct structured receivables collection.
• Conduct monthly general ledger review.
• Collaborate with team to forecast operations with 98% accuracy 4 months out.

Skills

Clear writing

Verbal communication

Team collaboration

Attention to detail

Tools

Microsoft Office

Yardi

Job description

Property Administrator

The Property Administrator will perform and/or oversee all office activities of a senior residential community. This role is responsible for maintaining an accurate reporting system of resident accounts and office processes within assigned timelines. The Property Administrator will assist the Executive Director with financial oversight of budget, department declining budgets, NOI, coverage ratio, cash flow, and loss to potential.

Required Experience

• 2-4 years of experience in property management
• Ability to write clearly and concisely
• Ability to effectively communicate verbally with individuals and both large and small groups.
• Ability to effectively work collaboratively as part of a team.
• Strong proficiency with Microsoft Office Applications
• Accounting or financial experience preferred
• Administrative experience required
• Knowledge of Yardi
• Some travel may be required

Primary Responsibilities

• The Property Administrator assumes the Executive Director responsibilities when required.
• Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Directly manages front office personnel.
• Function as Manager on Duty, taking a weekend rotation.
• Schedule front office personnel.
• Complete resident billing of monthly rental fees and other miscellaneous charges.
• Collect, process, deposit and record all income, and notify residents of non-payments.
• Perform month end closing procedure and ensure that reports are accurate and submitted in a timely manner.
• Maintain and update the property file system on work orders, general correspondence, residents, employees, etc.
• Maintain Certificates of Insurance with vendors/contractors.
• Provide quality, professional service to the residents.
• Enter lease renewals and move-in/move-out paperwork processing in Yardi.
• Maintain and reconcile petty cash account.
• Process purchase invoices on a weekly basis.
• Payroll administration, including pay package, termination packages, and payroll transmittals.
• Maintain department expenses within budgeted parameters.
• Purchase and supervise the maintenance of all office and administrative supplies and equipment.
• Maintain vendor indemnification and code of conduct.
• Additional duties as assigned or needed.
• Maintain a positive attitude which supports team performance and productivity.
• Supports the Mission, Values, and Vision of Senior Village Management.
• Work toward continual improvement of the overall organization.
• Train front office personnel as necessary to cover Property Administrator responsibilities.
• Responsible for pursuing receivables/collection of outstanding unpaid rents.
• Implement and conduct structured receivables collection.
• Conduct monthly general ledger review.
• Collaborate with team to forecast operations with 98% accuracy 4 months out.

General Working Conditions

This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.

Equal Opportunity Employer