Propane Service Tech/Energy Relief and Service - Three Rivers FS - Dubuque, IA

FS System

Dubuque (IA)

Hybrid

USD 65,000 - 82,000

Full time

14 days+

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Benefits offered by this job

Fully Funded Pension

401(k) Match

HSA contributions

Life Insurance

Disability

Job summary

FS System in Dubuque, IA is seeking a Propane Service Technician and Delivery to install, service, and warranty propane equipment for customers. You will record transactions, assist with collections, handle complaints, and obtain customer signatures for pickup or delivery.

The role requires a technical degree or certification, 5+ years of service experience, and the ability to read site plans and blueprints. You may work extended hours and on-call as business conditions warrant.

Qualifications

5+ years of service-related work experience.
Ability to read and interpret site plans, blueprints, and schematic drawings.

Responsibilities

Install LP tanks, lines, regulators and LP equipment according to code for customers.
Test LP systems for leaks and deliver LP cylinders.
Respond to and resolve service requests, leak reports and complaints.
Assist propane sales and delivery personnel as needed or as relief delivery driver.
Assist in collecting accounts and contracting of LP, handle complaints promptly.
Ensure customer satisfaction by promoting good relations; advise on product use.

Skills

Read blueprints

On-call availability

Lifting capability

Customer service

Education

Technical degree or certification in mechanics/electricity/electronics

Job description

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Propane Service Technician and Delivery

Department: Propane JOB CODE: M00540014

Prepared Date: January 2022

PURPOSE AND SUMMARY STATEMENT

Deliver, install, service, and warranty repair customer propane equipment. Record transactions on customer deliveries and installs, assist in collecting accounts, handle complaints and obtain customer signatures on receipt for pickup or delivery.

ESSENTIAL JOB FUNCTIONS

Install LP tanks, lines, regulators and LP equipment according to code for customers.

Test LP systems for leaks and deliver LP cylinders.

Respond to and resolve service requests, leak report and complaints.

Assist propane sales and delivery personnel as needed or as a relief delivery driver.

Assist in collecting accounts and contracting of LP, handle complaints promptly.

Ensure customer satisfaction by promoting good relations; assist in product selection and advise on the use and application of products sold.

Complete and turn in daily sales reports and do inventory of LP products and equipment.

Inform customers of new products or services and communicate sales leads to energy salesperson.

Adhere to the uniform policy and maintain the appropriate professional image.

Work additional hours to meet season demands. Allow for flexibility in work schedule in order to ensure order completion.

Adhere to the company environmental, health, and safety policies and do require safety training.

Supports and contributes to total company goals and objectives through collaboration efforts.

Responsible for maintaining the assigned vehicle according to company standards, adheres to the uniform policy, and maintains the appropriate professional image.

Exercise initiative or, as directed, perform additional duties to meet the needs of the organization.

Follows OSHA and DOT policies and procedures, as they apply.

Performs all other duties as assigned by manager.

Supervisory Responsibilities

Positions at this level have no formally assigned supervisory responsibility. Employees are responsible only for the performance of their own assigned work.

REQUIREMENTS

Normally requires a technical degree or certification in commercial/industrial mechanics, electricity, and electronics or the equivalent thereof, and 5 years or more of service-related work experience to demonstrate knowledge of commercial/industrial services and installations.

Ability to read and interpret site plans, blueprints, and schematic drawings as well as regulatory manuals and materials.

Ability to work extended hours and on-call as business conditions warrant

Occasionally exposed or required to:

Extreme weather conditions (hot, cold, wet, snow, ice, etc.)
Working conditions may include dust, fumes, chemicals, and electrical hazards with appropriate safety measures
May be required to work at varying heights
Lift 51 - 70 lbs.

Certificates, Licenses Registrations

Appropriate driver’s license, CDL with Hazmat, Tank and air brakes. Must pass required CEPT schooling. Employee must be insurable to operate required vehicles.

Materials, Equipment and Software Used

General knowledge of office computers and operating systems.

We are an equal opportunity/Disabled/Protected Veteran Employer. All individuals, regardless of demographic or other background, are encouraged to apply. Further, as a federal, state, and local contractor, we comply with government regulations and executive orders as applicable, including affirmative action responsibilities for qualified individuals with disability and protected veterans.

Employment is contingent on, among other things, receipt of an acceptable and job-related background check, drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

...

SECURING YOUR FUTURE, ONE BENEFIT AT A TIME.

Our benefits packages aredesigned to support every aspect of our employees’ well-being—from health plans to life insurance, robust retirement plans, and more.We provide benefits that meet their needs today while also ensuring a secure future.

Offerings may include, but are not limited to:

UNITED STATES

Fully Funded Pension*
401(k) & Employer Match
HSA & Employer Contributions
Life Insurance
Disability
Identity Protection

*The pension plan is subject to individual company participation. Those who do not participate in the pension plan enjoy a higher 401(k) employer match.

**Some benefits are subject to the hiring company.

CANADA