Proofreader

Egreenservices; Racine (WI); On-site; USD 77,000 - 121,000; Full time

Benefits offered by this job

Mentorship

Benefits

Flexibility policy

Job summary

Subway is hiring a senior Proofreader in Racine, WI to own the general work rhythm and drive quality across operations. You will make informed, remote-friendly decisions, identify gaps in processes, and mentor teammates while navigating a fast-paced environment.

The role emphasizes ownership, mentorship, flexibility, and the ability to surface risks with proposed fixes in a collaborative setting. Competitive salary and growth opportunities are offered.

Qualifications

• Hands-on customer service experience.
• Familiarity with Subway-scale workflows or willingness to learn them.
• Comfort with a fast-paced environment.
• Ability to make forward-thinking decisions with clear rationale.
• Maintain composure in high-chaos situations.

Responsibilities

• Earn trust to make remote-friendly judgment calls without a committee.
• Identify gaps in current procedures and propose fixes.
• Own day-to-day rhythm of general work across Racine, WI operations.
• Surface risks early, loudly, with a proposed fix attached.
• Move general decisions forward when consensus stalls.

Skills

Customer Service

Workflow Familiarity

Pace Adaptability

Decision Making

Calm Under Pressure

Job description

We're Subway, we're growing in Racine, and we need one oddball-friendly Proofreader to keep the general side honest. This ambitious senior role offers $77,000 - $121,000, the freedom to own your roadmap, and a team that helps you grow.

Key Responsibilities

• Earn the trust to make remote-friendly judgment calls without a committee
• Identify gaps in current procedures and recommend workable fixes
• Own the day-to-day rhythm of general work across our Racine, WI operation
• Surface risks early, loudly, and with a proposed fix attached
• Move general decisions forward when consensus stalls

What You'll Bring

• Hands-on Customer Service experience that survives a whiteboard interview
• Familiarity with Subway-scale workflows, or the appetite to reach them
• Comfort with a Subway pace that rarely sits still
• Demonstrated knack for making the forward-thinking feel manageable
• Calm under the ego-light chaos a senior role tends to generate

Subway grew from a Racine kitchen table into a wildly-collaborative general company that Racine, WI now genuinely depends on. Around Subway, the loudest voice never automatically wins the general argument.

We trade fair $77,000 - $121,000 for your talent and throw in mentorship, benefits, and a flexibility policy people actually use.

Live and hiring this very moment for the Racine, WI team.