Promotions Representative

Ilani; Ridgefield (WA); On-site; USD 25,000 - 30,000; Full time

Job summary

ilani in Ridgefield, WA is seeking Promotions Representatives to support successful promotions, off-site activations, festivals, and special events. You will educate guests on marketing programs and promotions, and provide operational support during events.

The role requires strong guest service, excellent communication, reliability, and the ability to stand for extended periods and lift up to 40 lbs. Nights, weekends, and holidays are possible; prior knowledge of promotions is a plus.

Qualifications

• High School Diploma or GED is required.
• Excellent interpersonal and customer service skills.
• Ability to learn marketing programs and promotions.
• Ability to stand for extended periods and lift up to 40 lbs.
• Willing to work nights, holidays and weekends.

Responsibilities

• Promotes superior guest service.
• Provides operational support during marketing, promotions, off-site activations, festivals, and special events.
• Educates guests on marketing programs and promotions.
• Troubleshoots issues with promotions team to ensure guest satisfaction.
• Performs other related duties as assigned.

Skills

Interpersonal skills

Customer service

Communication skills

Time management

Organizational skills

Team environment

Education

High School Diploma / GED

Tools

Marketing software

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIESIF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK:https://wd5.myworkday.com/cowlitz/d/inst/1$9925/9925$5090.htmldPledge for Success:We are dedicated to hiring outstanding individuals who share in our commitment and passion for serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.Position Summary:This role will be responsible for supporting the successful execution of promotions, off-site activations, festivals, and special events. Promotions Representatives are required to possess extensive knowledge of the marketing programs and promotions to effectively educate guests, expand ilani’s brand awareness, and attract new Forever Rewards members.Primary Duties and Responsibilities:Promotes superior guest serviceMaintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.Provides operational support and representation during marketing, promotion, and off-site activations, festivals, and special eventsEducates guests on our marketing programs and promotions.Engages in troubleshooting issues with the promotions team to ensure complete guest satisfaction in every interactionPerforms other related duties as assignedMinimum Qualifications:High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD)Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environmentAbility to interact with the public in a highly professional manner with a proven ability to provide outstanding customer serviceMust be willing to learn and maintain extensive knowledge of marketing programs and promotions, and softwareMust have excellent organizational, time management, and communication skillsMust be able to stand for extended periods of timeMust be able to lift and carry 40 lbs.Must be able to work nights, holidays, and weekendsMust be able to work in a smoking environmentMust be willing to adhere to company health and safety measuresPreferred Qualifications:Basic computer skills preferredAvailability: Hours will vary, Tuesday thru Friday , occasionally Mondays .Work Shift:Knock, knock. Hear that sound? That's opportunity!