Promotions Manager, Power Packs

Collectors; California; Sur place; USD 90 000 - 119 000; Plein temps

Avantages offerts par ce poste

Health Insurance

401(K) Matching

Paid Vacation

Holiday Pay

Employee Discounts

Flexible Hours

Team Celebrations

Résumé du poste

Collectors is seeking a Promotions Manager to own the design and execution of promotional campaigns across our digital and eCommerce platforms. This senior contributor role drives the full lifecycle from opportunity sourcing to campaign design and performance measurement.

You'll partner with marketing, CRM, legal and operations to deliver impactful campaigns, ensure compliance, and feed learnings into the next cycle, aiming to sharpen the promotional calendar and scale operations with measurable

Qualifications

• 3-5 years of digital marketing or CRM experience.
• Strong project management skills with an execution-focused mindset.
• Highly analytical, capable of interpreting performance, conversion, and ROI from raw data.
• Comfortable driving both strategy and end-to-end execution of programs.
• Familiarity with content management systems.

Responsabilités

• Campaign Planning & Execution: Plan, develop, and execute promotional campaigns across weekly, monthly, and seasonal cycles via our in-house promotions engine and CRM stack.
• Promotional Calendar Management: Act as the central owner of the full-year promotions roadmap, collaborating closely with stakeholders to ensure all promotions align with broader business goals.
• Performance Analysis: Track KPIs, including incentive costs, GMV, contribution margin, customer uptake, and return purchase rate.
• Testing & Optimization: Design and run A/B tests to sharpen our playbook and continuously enhance understanding of our promotional levers.
• Iterate and improve: Analyze post-campaign performance to feed actionable learnings back into the next cycle, ensuring the promotional calendar gets measurably sharper and more impactful every month.
• Build scalable frameworks: Translate campaign results and learnings into repeatable promotional models that allow the business to scale operations effectively.

Connaissances

CRM experience

Project management

Analytical

Stakeholder communication

CMS familiarity

Outils

Iterable

Braze

Talon.One

Description du poste

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France.

As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process.

We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.

Role Overview

As Promotions Manager, you’ll be responsible for the development and execution of promotional campaigns across our digital and eCommerce platforms. This role is responsible for the full operational lifecycle of a promotion: sourcing the opportunity in data and research; designing the promotion and the cohorts it targets; bringing the campaign to life through our promotions engine; working with analytics partners to measure what it actually drove; and feeding those learnings back into the next cycle.

You’ll leverage customer segmentation to deliver specific offers aimed at specific cohorts — then hold those offers accountable to incremental results rather than surface-level redemption. You will own the promotional calendar, working closely with stakeholders to ensure what we’re offering aligns with business goals. Success looks like a promotional calendar that gets measurably sharper every month: higher incrementality, and a repeatable framework the team can scale without a linear increase in supporting headcount.

As a proven collaborator and facilitator, you’ll partner closely with marketing, CRM, legal and business operations teams to drive seamless, impactful delivery of campaigns, while adhering to compliance and quality standards. You’ll work hand-in-hand with the analytics function to prepare assessment frameworks in advance; and be accountable for reporting on campaign performance and results.

This is a senior individual contributor role where you will own promotional design, implementation, and execution, with a seat at the table on long-term strategy. Reports directly to the Senior Director of Growth & Retention.

What You’ll Do

• Campaign Planning & Execution: Plan, develop, and execute promotional campaigns across weekly, monthly, and seasonal cycles via our in-house promotions engine and CRM stack.
• Promotional Calendar Management: Act as the central owner of the full-year promotions roadmap, collaborating closely with stakeholders to ensure all promotions align with broader business goals.
• Performance Analysis: Track key performance indicators (KPIs), including incentive costs, gross merchandise value (GMV), contribution margin, customer uptake, and return purchase rate.
• Testing & Optimization: Design and run A/B tests to sharpen our playbook and continuously enhance understanding of our promotional levers.
• Iterate and improve: Analyze post-campaign performance to feed actionable learnings back into the next cycle, ensuring the promotional calendar gets measurably sharper and more impactful every month.
• Build scalable frameworks: Translate campaign results and learnings into repeatable promotional models that allow the business to scale operations effectively.

Who You Are

• 3-5 years of digital marketing or CRM experience
• Strong project management skills with a hands-on, execution-focused mindset
• Highly analytical, capable of interpreting performance, conversion, and return on investment from raw data
• Comfortable driving both strategy and end-to-end execution of programs
• Familiarity with content management systems
• Thrive in a fast-paced, entrepreneurial environment
• Strong presentation and stakeholder communication skills
• Preferred: Familiarity with CRM platforms (i.e., Iterable, Braze)
• Preferred: Familiarity with incentive/loyalty platforms (i.e., Talon.One)
• Preferred: Familiarity with trading card or collectibles space

Salary Range

The salary range for this position is $90,356 - $118,525. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.

Reasons To Join Us

• Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
• Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
• Vacation: All full-time employees are eligible for paid vacation
• Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
• Employee Discounts: Employees receive discounts on select grading services for approved submissions
• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
• Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

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