Promotions Associate

FF Inc; Miami (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

FF Inc in Miami, FL is seeking a Promotions Associate to support campaigns, events, and customer engagement initiatives across multiple locations. You will interact with customers, provide product information, and help execute activations with the team.

Day-to-day duties include preparing displays, coordinating materials, and tracking basic campaign results. A friendly, organized, and proactive approach helps ensure successful promotions and positive customer experiences.

Qualifications

• Strong communication and interpersonal skills as core requirements.
• Ability to adapt to different campaigns, locations, and daily priorities.
• Previous experience in promotions, events, marketing, retail, hospitality, or customer service is helpful but not required.

Responsibilities

• Support daily promotional campaigns and marketing activities
• Engage with customers in a friendly and professional manner
• Provide clear information about products, services, promotions, and current offerings
• Answer customer questions and assist with general inquiries
• Support pop-ups, events, community initiatives, and other promotional activities
• Prepare displays, signage, promotional materials, and campaign supplies
• Assist with setup and organization before each activation
• Maintain clean, organized, and professional promotional areas
• Help ensure campaign materials and messaging are presented consistently
• Gather customer feedback and communicate relevant insights to the team
• Track customer engagement, participation, and basic campaign results
• Monitor promotional inventory and restock materials as needed
• Coordinate with team members and campaign leads throughout the day
• Assist with additional campaign and event responsibilities as needed

Skills

Communication skills

Interpersonal skills

Team collaboration

Multitasking

Customer service

Tools

CRM tools

Microsoft Office

Job description

About The Role

We’re looking for an outgoing and organized Promotions Associate to support promotional campaigns, events, and customer engagement initiatives throughout New York.

Miami, FL | Full-Time

About The Role

We’re looking for an outgoing and organized Promotions Associate to support promotional campaigns, events, and customer engagement initiatives throughout New York.

In this role, you’ll work directly with customers while helping coordinate and execute in-person promotions. You’ll provide information about products and services, support campaign activities, prepare promotional materials, and work with the team to ensure each activation runs smoothly.

This position is ideal for someone who enjoys interacting with people, working in an active environment, and being part of a team.

What You’ll Do

• Support daily promotional campaigns and marketing activities
• Engage with customers in a friendly and professional manner
• Provide clear information about products, services, promotions, and current offerings
• Answer customer questions and assist with general inquiries
• Support pop-ups, events, community initiatives, and other promotional activities
• Prepare displays, signage, promotional materials, and campaign supplies
• Assist with setup and organization before each activation
• Maintain clean, organized, and professional promotional areas
• Help ensure campaign materials and messaging are presented consistently
• Gather customer feedback and communicate relevant insights to the team
• Track customer engagement, participation, and basic campaign results
• Monitor promotional inventory and restock materials as needed
• Coordinate with team members and campaign leads throughout the day
• Assist with additional campaign and event responsibilities as needed

What We’re Looking For

• Strong communication and interpersonal skills
• Friendly, confident, and professional demeanor
• Comfortable interacting with customers and meeting new people
• Strong organization and attention to detail
• Ability to manage multiple responsibilities in a fast-paced environment
• Reliable, punctual, and team-oriented
• Able to adapt to different campaigns, locations, and daily priorities
• Comfortable working both independently and alongside a team
• Interest in promotions, marketing, events, or customer engagement
• Previous experience in promotions, events, marketing, retail, hospitality, or customer service is helpful but not required

What We Offer

• Competitive compensation
• Performance-based incentives
• Paid training and ongoing support
• Full-time schedule
• Collaborative team environment
• Varied campaigns, events, and promotional activities
• Opportunities for advancement within the company

The Right Fit

You’ll do well in this role if you’re comfortable working with the public, communicate clearly, and enjoy a workday that involves different people, locations, and activities.

We’re looking for someone who can stay organized, maintain a professional presence, and contribute to a positive customer experience while supporting the successful execution of each campaign.

Skills: organizational skills,social media content creation,audience engagement,inventory tracking,live,reporting,events,persuasion,social media content,communications,activations,promotional campaigns,event coordination,marketing support,customer,event logistics,lead generation,promotions,logistics management,campaign performance monitoring,social media,marketing,brand activation,sales,campaigns,customer engagement,time management,organizational,crm tools,event execution,microsoft office,communication,sales conversion,promotional,organization