Projects Specialist

Baker Home Energy; Escondido (CA); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Company truck

Fuel card

Tuition reimbursement

Health insurance

401(k) matching

Paid time off

Paid Sick Time

Vision insurance

Dental insurance

Life insurance

Job summary

Baker Home Energy is seeking a Project Specialist to support field operations and construction in Southern California. You will facilitate customer communications and ensure timely energization, inspections, and project closure.

The role emphasizes administrative tasks, scheduling, and coordination with the construction team, supervisors, and customers to maintain project momentum and quality.

Qualifications

• High school diploma or GED required; some college preferred.
• Minimum 2+ years of administrative experience with a small to medium sized contractor.
• Must have excellent computer skills in MS Suite (Excel, Word, Outlook, Adobe Acrobat, etc.).

Responsibilities

• Support projects with administrative and clerical tasks and collaborate with the construction team.
• Manage field job completion emails and close tasks per email.
• Coordinate scheduling and communication through inspections, changes, and project closeout.

Skills

Strong communication

Customer service oriented

Collaboration and teamwork

Education

High school diploma / GED

Some college preferred

Tools

MS Office

Adobe Acrobat

Job description

At Baker Home Energy we thrive off truly living our values - Do the Right Thing, Exemplify Our Reputation, Win Together, and Embrace Change and Growth.

We've been helping Southern Californians power their homes and live more comfortably since 1938. Today, we provide comprehensive home energy solutions including solar and battery, heating and cooling, roofing, electrical, plumbing and other essential home services. Our continued success is built on the experience and dedication of our people and a shared commitment to quality, service, and doing the job right. We're looking for talented people who want to grow their careers while helping us deliver the trusted service Baker customers have relied on for generations.

The position of Project Specialist has been established to assist with field operations and construction. Facilitates communication with customers and AHJ's to ensure projects are energized and closed in a timely manner with the lingering job site issues. Ensures implementation and prescribed activities are carried out in accordance with Baker Home Energy's specified objectives for the successful completion of the project.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Support projects by providing administrative and clerical support, completing special projects, and working with the entire construction team.
• Manage field job completion emails.
• Per job completion email, close construction task and push project into inspection or create project issue.
• Own all project issues, Push for resolution to get project completed, inspected and closed in a timely manner.
• Schedule issues and assign technician based on issue type.
• Immediate contact person for any customers reaching out in the issue or inspection phase of their project
• Push Inspection team, to complete inspections in a timely manner
• Verify all photos are uploaded and ready for MI finance approval
• Schedule onsite customer walks / orientations if requested by homeowner after energizing
• Assist with customer monitoring issues.
• Contact Customers after PTO to verify full project completion.
• Back up to Construction Manager for construction scheduling / man power assignment
• Handle all construction schedule changes. Job push outs or pulling up projects to keep schedule full. Own customer communication for changes.
• Coordinate restrooms for construction only projects.
• Back up - Direct to site ordering and scheduling
• Keep Issue tracking log, looking for repeat offenders, or certain repeating issues that may need to be brought up to vendors.
• Schedule service install projects in Service Titan (Projects without permits only)
• Close all Service install projects in Service Titan (Verify install completion, install notes are completed, photos are uploaded and project is paid in full)
• Perform overtime work as required and requested by supervisor to meet department and company needs.
• Perform any other tasks as needed.

KEY AREAS OF RESPONSIBILITY:

1. Project Closeout & Issue Resolution
   Own the post-installation phase of projects to ensure timely completion, inspection, energization, and closure.
2. Customer Experience & Communications
   Own the post-installation phase of projects to ensure timely completion, inspection, energization, and closure.
3. Inspection & Compliance Coordination
   Support successful project inspections and ensure all requirements are completed for project signoff.
4. Construction Scheduling & Operational Support
   Provide administrative and scheduling support to maintain efficient field operations.
5. Service Installation Administration
   Coordinate scheduling and closure of service-related installation projects.
6. General Administrative Support
   Provide cross-functional support to ensure efficient department operations.

SUPERVISORY RESPONSIBILITIES:

• None

COMPENSATION RANGE:

The base pay for this position is $24.00 - $29.00 per year.

EXPERIENCE AND EDUCATION:

• High school diploma or general education degree (GED). Some college preferred.
• Minimum 2+ years of administrative experience with a small to medium sized contractor is required.
• Must have excellent computer skills in MS Suite (Excel, Word, Outlook, Adobe Acrobat, etc.).

TECHNICAL SKILLS:

Microsoft Suite skills (Excel, Word, Outlook, Adobe Acrobat, etc.)

BEHAVIORAL SKILLS:

(Utilize Skills Library. List highest to lowest priority.)

• Strong communication skills
• Customer Service Oriented
• Collaboration and teamwork

WORK ENVIRONMENT:

Onsite office environment. Individual will frequently be required to stand, walk, sit, talk, and hear. Occasionally may have to life boxes full of materials for purposes of setup of programs, typically 20 pounds or less. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The information contained in the job description is for compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of duties performed by this position.

Additional duties are performed by the individuals currently holding this position and additional duties may be assigned by the Supervisor or his/her designee.

____________________________

BENEFITS:

• Company truck
• Fuel card
• Referral program
• Tuition reimbursement
• Health insurance
• 401(k) matching
• Paid time off
• Paid Sick Time
• Vision insurance
• Dental insurance
• Life insurance

PAY TRANSPARENCY:

The starting salary for this opportunity range is listed. Other rewards may include annual bonus eligibility, which is based on company and individual performance, short- and long-term incentives, and program-specific awards. Baker provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. Please note that the compensation information is a good-faith estimate for this position. It assumes a rate based on location and experience.

ACKNOWLEDGEMENTS:

Baker Home Energy is an Equal Opportunity Employer / Disability / Veteran.