Project Workers Compensation Administrator!

Aon plc; Louisiana; Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k) plan

Stock purchase plan

Health insurance

Paid time off

12 paid holidays

Job summary

Aon plc seeks a Project Workers’ Compensation Administrator to manage complex workers’ compensation programs for large-scale projects, onsite at the Port Arthur LNG construction site. The role collaborates with Bechtel, insurers, medical professionals, and legal teams to achieve favorable claim outcomes and reduce risk.

Responsibilities include development of claims processes, enrollment for CCIP, onsite training, and regular performance reporting.

Qualifications

• 5+ years of experience in workers’ compensation or related area.
• Extensive knowledge of workers’ compensation and rehabilitation procedures.
• Experience with claim resolution, litigation processes, and subrogation.
• Experience with auto/other insured claims.
• Bilingual English/Spanish is a plus.

Responsibilities

• Communicate with injured workers, insurers, medical professionals, brokers, and regulators.
• Develop and maintain project-specific workers’ compensation processes and manuals.
• Oversee subcontractor CCIP enrollment and orientation.
• Prepare regular reports on project claims performance.
• Manage documentation, eligibility determinations, and return-to-work coordination.

Skills

Workers' compensation knowledge

Communication skills

Bilingual English/Spanish

Project coordination

Regulatory/claims knowledge

Education

Bachelor’s degree or equivalent experience

Tools

RMIS

Job description

We're seeking a Project Workers Compensation Administrator!

This is an exciting opportunity to help manage complex workers' compensation programs supporting large-scale projects while partnering with project leadership, insurers, medical professionals, and legal teams to deliver positive claim outcomes and reduce organizational risk.

This is a fully onsite role, working directly with the client at their Port Arthur, TX location.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and are passionate about helping our colleagues and clients succeed.

How this opportunity is different

The Claims Administrator is responsible for implementing all aspects of the project workers’ compensation program (statutory and USL&H) for Port Arthur LNG and all Contractor Coordinated Insurance Program (CCIP) enrollees. This position will also assist with the Administration of auto and other insured claims. Position is located at the project construction site with an anticipated work schedule of 48 hours per week. While this is an Aon position, the employee is seconded to Bechtel. The Claims Administrator works under the direction of Bechtel's Head of Workers' Compensation and the Aon Claims Director, acting independently to manage routine Matters while keeping Bechtel Insured Claims team fully informed at all stages.

What the day will look like

• Communicates effectively with injured workers, medical professionals, insurers, brokers, internal/external counsel, corporate management, and various related regulatory agencies.
• Develops and maintains project-specific workers’ compensation claims manual, medical panel, related processes and procedures for statutory and USL&H claims. Implements improvements based on lessons learned, legislative changes or Court decisions, and Bechtel operating imperatives.
• Assists with subcontractor CCIP enrollment and provides workers’ compensation orientation to subcontractors.
• Develops and provides onsite training related to workers’ compensation.
• Under the guidance of the Workers’ Compensation Risk Manager, develops and prepares regular reports outlining project claims performance. Monitors claims activity to identify early negative claim trends or other issues that may negatively impact project performance.
• Is responsible for oversight and processing of workers’ compensation claims:
• Responsible for initiating, preparing, and maintaining all documentation associated with claims.
• Investigates and documents eligibility for workers’ compensation benefits and communicates same to insurer and related interested parties.
• Assists with investigation and coordination of issues surrounding subrogation.
• Interprets laws and regulations, determines appropriate courses of action, and presents solutions to resolve the claims.
• Identifies potential subrogation issues.
• Monitors claim resolution activities implemented by insurer(s) and employers.
• Maintains Project Risk Management Information System (RMIS).
• Directs and monitors the activities and performance of Bechtel’s insurance provider to ensure compliance with applicable regulations.
• Implements, monitors, and ensures compliance of “Special Account” requirements.
• Conducts regular claim reviews, claim audits and prepares related reports.
• Interfaces with insurer to effectively manage claims, including but not limited to authorizing claim reserve changes, authorizing insurer referral to outside counsel, and assessing and approving settlement strategies.
• Coordinates and supports early return to work.
• Manages relationships with onsite clinic, panel/network physicians and other medical providers, to ensure effective claims management and return to work.
• Works with injured worker and supervision on developing and implementing return to work plan.
• Assists in management fitness for duty and ADA accommodation issues as needed.
• Assists Bechtel Risk Management in the defense of litigation or other complex case support. (i.e., responding to interrogatories and other discovery requests).
• Assists with gathering information and filing auto and other insured claims. Assists with administration of auto and other insured claims as needed.
• Performs other tasks as required by Bechtel Risk Management.

Skills and experience that will lead to success

• 5+ years of experience in the field or in a related area or in a related area.
• Extensive knowledge of / experience with workers’ compensation and occupational rehabilitation procedures, practices and processes.
• Extensive knowledge of claim’s resolution techniques and strategies, legal principles related to claim resolution and familiarity with all phases of the litigation process.
• Working knowledge of / experience with bodily injury and 1st and 3rd party property damage claims practices and processes.
• Working knowledge of / experience with auto and other insured claims practices and procedures.
• Relies on experience and judgment to plan and accomplish goals.
• Highly skilled in written and verbal communication.
• Bilingual language proficiency (i.e., English and Spanish) is a plus.

Education:

Bachelor’s degree or equivalent years of industry Workers’ Compensation experience.

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is $60,000 to $80,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

A summary of all the benefits offered for this position:

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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