Project Support Specialist

IQVIA; Cleveland (OH); Hybrid; USD 49,000 - 121,000; Full time

Job summary

IQVIA seeks a Project Support Specialist to help plan, execute and deliver client projects in a fast-paced digital and healthcare environment.

You will work with Project Managers, Account Managers, and cross-functional teams to ensure on-time, on-budget, high-quality results and proactive issue escalation. Strong communication and organizational skills are essential for success in this role.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• 1+ year of experience supporting projects, operations, client services, or related roles.
• Experience with project tracking tools such as Jira, Asana, Monday.com, Smartsheet, or Microsoft Planner is a plus.

Responsibilities

• Support project managers in planning, execution and delivery of client projects.
• Coordinate between Account Managers, clients and internal teams for seamless execution.
• Monitor schedules, milestones, and budgets to ensure timely delivery.
• Lead internal status meetings and client touchpoints, documenting actions and follow-ups.
• Translate client requirements into clear project briefs and deliverables for teams.
• Maintain project documentation, timelines, and trackers.

Skills

Strong communication

Organization

Attention to detail

Multitasking

Problem solving

Independent work

Stakeholder management

MS Office Proficiency

Adaptability

Client experience

Education

Bachelor's degree in Business Administration

Tools

Jira

Asana

Monday.com

Smartsheet

Microsoft Planner

Job description

IQVIA is seeking a highly organized and proactive Project Support Specialist to support the successful delivery of client-facing projects within a fast-paced digital and healthcare environment. The Project Coordinator will work closely with Project Managers, Account Managers, Account Specialists, and cross-functional teams to ensure projects are delivered on time, within budget, and to the highest quality standards.

Essential Functions

• Support project managers and client service teams in the planning, execution, and delivery of client projects.
• Facilitate coordination between Account Managers, Account Specialists, clients, and internal teams to ensure seamless project execution.
• Monitor project schedules, milestones, and deliverables to ensure timely completion within approved budgets.
• Coordinate and lead internal project status meetings and client touchpoints, documenting key actions and follow-up items.
• Translate client requirements into clear project briefs, work plans, and actionable deliverables for internal teams.
• Establish and maintain project timelines, task assignments, resource plans, and project trackers.
• Collaborate with technical, strategic, and operational stakeholders to identify dependencies, risks, and mitigation plans.
• Maintain accurate and comprehensive project documentation, including project plans, budgets, status reports, meeting notes, and client communications.
• Support preparation of presentations, reports, and materials for client engagements and business reviews.
• Monitor project progress and proactively communicate issues, delays, or resource constraints to project leadership.
• Ensure quality standards are met and deliverables align with client expectations and business requirements.
• Manage multiple priorities and competing deadlines while maintaining strong attention to detail.
• Identify opportunities to streamline workflows, improve processes, and enhance project management efficiency.
• Support continuous improvement initiatives and contribute to the development of best practices.
• Perform additional project coordination and administrative activities as assigned.

Required Education & Experience

• Bachelor's degree in Business Administration, Communications, Healthcare Administration, Marketing, Information Technology, or a related field; or equivalent combination of education, training, and experience.
• 1+ years of experience supporting projects, operations, client services, account management, or related business functions.

Preferred

• Project management experience within a marketing agency, consulting, or professional services environment; experience supporting healthcare clients or healthcare marketing initiatives is a plus
• Exposure to project management methodologies and project management tools.
• Experience using project tracking and collaboration platforms such as Jira, Asana, Monday.com, Smartsheet, Microsoft Planner, or similar solutions.

Skills & Competencies

• Strong verbal and written communication skills with the ability to interact effectively with clients and internal stakeholders.
• Excellent organizational and time-management abilities.
• Strong attention to detail and commitment to quality.
• Ability to manage multiple tasks and priorities in a dynamic environment.
• Effective problem-solving and analytical skills.
• Demonstrated ability to work independently with minimal supervision.
• Strong stakeholder management and relationship-building capabilities.
• Advanced proficiency in Microsoft Office applications, including Excel, PowerPoint, Word, and Teams.
• Ability to adapt quickly to changing priorities and business needs.
• Collaborative mindset with a focus on delivering exceptional client experiences.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $48,600.00 - $121,300.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.