Project Supervisor - Physician PFS

Guidehouse Managed Services LLC; Lewisville (TX); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

401(k) Retirement Plan

Parental Leave

Tuition Reimbursement

Job summary

Guidehouse is seeking a Project Supervisor (Physician Revenue Cycle - Physician Claims) in Lewisville, TX. The role combines on-site leadership with remote work, overseeing daily project operations, staff, and client deliverables to meet financial and service goals.

The position requires a Bachelor’s or Associate degree with substantial Revenue Cycle experience, plus at least two years of people leadership. Strong communication, project management, and HIPAA compliance are essential.

Qualifications

• Bachelor's or Associate's degree with relevant healthcare revenue cycle experience.
• Minimum 2 years of people leadership experience.
• Experience overseeing daily operations of a project and staff in healthcare/outsourcing context.

Responsibilities

• Oversee daily project operations and staff performance.
• Coordinate interviewing and onboarding of new hires.
• Conduct monthly account reviews and ensure HIPAA compliance.
• Monitor productivity, attendance, and adherence to client/Company standards.
• Review and approve monthly client invoices for accuracy.

Skills

People leadership

Revenue Cycle

Communication skills

MS Word

MS Excel

Windows OS

Education

Bachelor's degree

Associate's degree

Tools

MS Word

MS Excel

Windows OS

Job description

Job Family:PFS GeneralTravel Required:Up to 10%Clearance Required:NoneWhat You Will Do:This position will be on a hybrid schedule working two days in the Lewisville, TX office and three days from home.The Project Supervisor (Physician Revenue Cycle - Physician Claims) is responsible for overseeing the daily operations of a project(s) and the management of the project staff inclusive of onsite Team Members when applicable. A Project Supervisor is an extension of a client’s business office staff. This position is responsible for developing, implementing, managing and meeting or exceeding the Operational goals of our clients and Company. This may include overlapping related business activities with pre-admissions, pre-registration, admission, registration, billing and collection. The Project Supervisor will and may work closely with Managing Consultants, Operations Managers to apply new and emerging approaches to our clients’ business processes. This position will follow and ensure that client policies and procedures are followed and will also perform any and all job related duties as assigned.Coordinate and conduct interviewing of potential new hires and bring recommendations to Operations Manager.Training of new Team Members.On-going training and mentoring of Team Members.Complete monthly account reviews for each patient account representative on the project.Ensure Team Member and project compliance with HIPAA standards.Receives and reviews client project reports generated from supervised Team Members.Monitor and ensure all staff member’s compliance with Company/Client standardsMonitor Team Member phone calls for adherence to client and Company/client expectations.Monitor Team Member attendance and punctuality.Conduct weekly team meetings to ensure the on-going understanding of client and company expectations.Monitor and ensure Team Members meet or exceed established productivity goals.Reviews and approves monthly client invoices for accuracy.Identify and communicate trends and issues to Operations Manager & Client.Works with management in developing policies.Promote teamwork and a positive work environment.Possible travel.Communicate Team Member non-compliance with Operations Manager.Conduct disciplinary counseling including performance improvement plans as required.Complete annual evaluation of staff.Take “supervisor” calls when a Team Member needs assistance with a patient.Complete all assigned projects in a timely manner.Assist all staff members with their questions in the absence of their Project Supervisor.Meet or exceed revenue goal for project.What You Will Need:Requires a Bachelor's Degree and a minimum 5 years of prior relevant experience or an Associate's Degree and a minimum 7 years relevant experience. (Relevant experience may be substituted for formal education or advanced degree.)Relevant experience coming from a healthcare provider, payor, professional business services or an outsourcing company.A minimum of two years of people leadership experience is required.What Would Be Nice To Have:PC skills in a Windows environment.Knowledge and utilization of desktop applications to include Word and Excel.Ability to initiate and follow through on projects and work independently.Strong written and verbal communication skills.Revenue Cycle experience along with knowledge of managing key performance indicators.#IndeedSponsored#LI-DNIWhat We Offer:Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysPosition may be eligible for a discretionary variable incentive bonusParental Leave401(k) Retirement PlanBasic Life & Supplemental LifeHealth Savings Account, Dental/Vision & Dependent Care Flexible Spending AccountsShort-Term & Long-Term DisabilityTuition Reimbursement, Personal Development & Learning OpportunitiesSkills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community OutreachEmergency Back-Up Childcare ProgramAbout GuidehouseGuidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [e-mail]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [e-mail]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.