Project Supervisor

NFI North, Inc.; Town of Florida (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

403(b) Retirement Plan

Paid Vacation & Holidays

Life & Disability Insurance

Tuition Reimbursement

FSA

Job summary

North American Family Institute (NAFI) is seeking a Project Supervisor to provide clinical and administrative leadership for TBRI and CPP services in Florida. You will supervise teams, review referrals, and ensure high-quality trauma-informed care for children and families.

The role requires Florida licensure (LCSW/LMHC/LMFT) and a Master’s degree in a related field, with experience in child welfare or behavioral health.

Qualifications

• Current Florida licensure as LCSW, LMHC, or LMFT.
• Master’s Degree in Social Work, Psychology, Counseling, Human Services, or related field.
• Experience in child welfare, foster care, behavioral health, or related services.
• Clinical supervisory experience preferred.
• Knowledge of Medicaid documentation, billing, and service requirements.
• Ability to complete required TBRI and CPP trainings.

Responsibilities

• Provide clinical and administrative supervision to the TBRI and CPP teams.
• Review incoming referrals and oversee assignment and coordination of services.
• Provide clinical supervision and case consultation to CPP clinicians.
• Review and approve treatment plans and biopsychosocial assessments as required.
• Provide oversight of Medicaid documentation, service requirements, and billing processes.
• Monitor clinical documentation for quality, timeliness, medical necessity, and compliance.
• Oversee documentation and data entry within Evolv, FSFN/CWISS, and other systems.
• Conduct regular case reviews with staff and monitor service delivery and family outcomes.
• Shadow employees during home, community, and other service visits to support quality and professional development.
• Complete employee evaluations and provide ongoing coaching and feedback.
• Oversee staff training requirements and ensure training completion within timeframes.
• Participate in TBRI Core Training and maintain training for delivery of TBRI Core Training curriculum.
• Maintain training and competency for CPP services delivery and supervision.
• Serve as liaison between NAFI Florida and Heartland for Children.
• Develop and maintain relationships with referral providers and community partners.
• Participate in foster parent, child welfare, and behavioral health meetings.
• Oversee interns assigned to NAFI Florida and coordinate supervision and learning opportunities.
• Provide support and coverage for other NAFI Florida supervisors when needed.
• Be available for after-hours emergency consultation as required.
• Perform all responsibilities in accordance with NAFI policies and regulatory standards.

Skills

Clinical supervision

Leadership

Crisis intervention

Communication

Relationship-building

Education

Master's degree in Social Work or related field

Florida LCSW/LMHC/LMFT licensure

Job description

North American Family Institute (NAFI) is hiring a full-time Project Supervisor to provide clinical and administrative leadership for our Trust-Based Relational Intervention (TBRI) and Child-Parent Psychotherapy (CPP) services. This position works closely with NAFI Florida leadership, Heartland for Children, clinicians, caregivers, child welfare professionals, behavioral health providers, and community partners to ensure high-quality, trauma-informed services for children and families.

The Project Supervisor will oversee TBRI education, coaching, and caregiver support services designed to strengthen caregiver skills, promote placement stability, and prevent placement disruptions. The position will also supervise CPP clinicians providing relationship-based therapeutic services to young children and their parents or primary caregivers.

Key Responsibilities:

• Provide clinical and administrative supervision to the TBRI and CPP teams
• Review incoming referrals and oversee appropriate assignment and coordination of services
• Provide clinical supervision and case consultation to CPP clinicians
• Review and approve treatment plans and biopsychosocial assessments as required
• Provide oversight of Medicaid documentation, service requirements, and billing processes
• Monitor clinical documentation for quality, timeliness, medical necessity, and compliance
• Oversee required documentation and data entry within Evolv, FSFN/CWISS, and other applicable systems
• Conduct regular case reviews with staff and monitor service delivery and family outcomes
• Shadow employees during home, community, and other service visits to support quality and professional development
• Complete employee evaluations and provide ongoing coaching, feedback, and performance support
• Oversee staff training requirements and ensure required training is completed within established timeframes
• Participate in TBRI Core Training and maintain the training necessary to support delivery of the 9-hour TBRI Core Training curriculum in individual, group, in-person, and virtual formats
• Maintain training and competency necessary to support the delivery and supervision of Child-Parent Psychotherapy services
• Serve as a primary liaison between NAFI Florida and Heartland for Children (HFC)
• Develop and maintain strong relationships with referral providers and regularly meet with community partners
• Participate in foster parent, child welfare, behavioral health, and other community meetings
• Oversee interns assigned to NAFI Florida and coordinate appropriate supervision and learning opportunities
• Provide support and coverage for other NAFI Florida supervisors when needed
• Be available for after-hours emergency consultation as required
• Perform all responsibilities in accordance with NAFI policies, procedures, contractual requirements, and applicable regulatory standards
• Complete other related duties as assigned

Requirements:

• Current Florida licensure as a Licensed Clinical Social Worker (LCSW), Licensed Mental Health Counselor (LMHC), or Licensed Marriage and Family Therapist (LMFT)
• Master’s Degree in Social Work, Psychology, Counseling, Human Services, Child Development, or a related behavioral health field
• Experience working in child welfare, foster care, behavioral health, family support, or related services
• Knowledge and experience with Medicaid documentation, billing, and service requirements
• Clinical supervisory experience strongly preferred
• Experience providing clinical review of treatment plans and biopsychosocial assessments
• Knowledge of trauma-informed care and evidence-based or evidence-informed practices
• Experience supporting foster, adoptive, kinship, biological, and other caregiver families preferred
• Experience facilitating training and coaching families preferred
• Ability and willingness to complete required TBRI Practitioner certification, including required travel
• Ability and willingness to complete applicable Child-Parent Psychotherapy training and consultation requirements
• Strong clinical judgment, crisis intervention, communication, leadership, and relationship-building skills
• Ability to manage multiple programs, employees, priorities, and deadlines
• Ability to work independently while collaborating effectively with NAFI leadership and community partners
• Flexible schedule, including availability for some evening hours and after-hours emergency consultation
• Valid Florida driver’s license, acceptable driving record, reliable transportation, and required automobile insurance
• Background screening and proof of highest education level are required prior to hire

NAFI offers a comprehensive benefits package for full-time employees, including:

• Medical, Dental & Vision Insurance (multiple plan options)
• 403(b) Retirement Plan with potential employer match
• 3 Weeks Paid Vacation + 11 Paid Holidays + Paid Sick Leave
• Company-Paid Life & Long-Term Disability Insurance
• Tuition Reimbursement (up to $2,500 per year)
• Flexible Spending Accounts (FSA)
• Employee Assistance Programs (EAPs)
• Voluntary Benefits: Pet Insurance, Home & Auto, Legal Plan & more!
• Employee Referral Bonus Program

North American Family Institute (NAFI) is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We seek to empower individuals and support the diversity and inclusivity within our workforce.

NAFI participates in E-Verify to confirm employment eligibility as part of the I-9 verification process.
NAFI Florida conducts background checks using the Florida Care Provider Background Screening Clearinghouse. You can learn more about the Clearinghouse here: https://info.flclearinghouse.com

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.