Project Startup Engineer AC Power El Paso at Vertiv

University of Delaware; El Paso (TX); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Accelerated on-job-training

Flexible project work schedule

Home office work options

Job summary

The University of Delaware is seeking candidates for a technical service role requiring travel throughout North America about 80% of the time. Responsibilities include providing site and phone assistance to customers, ensuring adherence to safety and service protocols, and maximizing productivity.

Ideal candidates will possess strong interpersonal skills and a relevant technical background. The role emphasizes safety, mechanical knowledge, and the ability to comply with company guidelines.

Qualifications

• Ability to become factory certified on various products.
• Must be able to read and interpret electrical line diagrams and blueprints.
• Safety procedures and organizational skills required.

Responsibilities

• Provide assistance to customers on site and via phone.
• Maximize productivity by combining service opportunities.
• Complete documentation and maintain customer satisfaction.

Skills

Electrical Power Distribution

Generators

Switchgear

Automatic Transfer Switches

Interpersonal Skills

Mechanical Aptitude

Education

Equivalent industry experience and/or Technical or Undergraduate Degree

Tools

Electrical / electronic test equipment

Job description

ESSENTIAL JOB FUNCTIONS

TECHNICAL

• Render on site and phone assistance to customers.
• Perform work related tasks according to company guidelines for services.
• Implement Field Change Notices according to published guidelines.
• Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips.

SAFETY

• Operate in a safe manner in accordance with published safety guidelines.
• Must wear appropriate PPE as per company guidelines and accordance with job duties.
• Adhere to work hours policy guidelines.
• Report all work related accidents or injuries immediately to the SM.

ADMINISTRATION

• Provide accurate and timely reporting according to company guidelines.
• Maintain individual inventory in accordance with company policy.
• Maintain company property according to company policies.

CUSTOMER SATISFACTION

• Complete all documentation properly and provide it to the customer and local office upon completion of each designated assignment.
• Strive to provide all customers a “first time fix” for their equipment.
• Maintain customer satisfaction rates according to company guidelines.
• Attend Customer Meetings as required.

PERFORMANCE

• Maximize productivity by combining service opportunities.
• Complete all work in an efficient and timely manner.
• Capable of making technical decisions under pressure.
• Maintain productive utilization rate of 85%.
• Perform inventory cycle counts according to company guidelines.
• Adhere to company dress code and safety regulations.
• Meet or exceed service requirements for each customer.
• Understand and comply with company startup/escalation processes and procedures.

KNOWLEDGE, SKILLS & ABILITIES

• Ability to become factory certified on a variety of products that interact with Liebert systems. Expert working knowledge of Electrical Power Distribution, Generators, Switchgear, Automatic Transfer Switches, et al.
• Equivalent industry experience and/or Technical or Undergraduate Degree.
• Strong Interpersonal Skills.
• Professional.
• Reliable.
• Team Player.
• Familiarity with electrical / electronic test equipment and fundamentals.
• Must be able to read and interpret electrical line diagrams and blueprints.
• Ability to make basic site evaluation skills which will include environmental temperature, and general operating conditions.
• Elementary fix/repair techniques based on directed supervision.
• Capable of completing tasks and returning unit to full operating conditions based upon directed supervision.
• Ability to summarize and report all work related tasks performed.
• Safety procedures.
• Organizational and planning skills.
• Mechanical aptitude.

PHYSICAL REQUIREMENTS

While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must have ability to regularly lift at least 50 pounds and occasionally up to 75 pounds.

TRAVEL REQUIREMENTS

• Willing to travel anywhere in North America ~80% of the time. Schedule is dependent upon project work and is flexible to the degree it can be.
• Does NOT require relocation to a Vertiv headquarters or regional office as of this time.
• This is “project work” which typical projects last anywhere from 6-12 months on average. It can vary based on schedule and progress.
• Options for downtime (i.e. in between projects), employee can take PTO, training, regional work, and “home office” work.
• Typical schedule is to work 4-6 weeks and then 1-2 weeks back at “home base” depending on project schedule.
• Expect to receive accelerated on-job-training (OJT) and experience due to the nature of this work. Excellent career jump‑start and then settle down in a region (if or when you choose to do so)
• Excellent career jump start and then settle down in a region (if and when you choose to do so)

STANDARD SAFETY AND TRAINING REQUIREMENTS

• Field New Hire Orientation
• OSHA 30 Hour Construction
• NFPA 70E Electrical Safety (Instructor Led)
• Services Safety Online Safety Courses
• CPR/First Aid/ AED Training
• Electronic Quality Systems
• CAR/PAR
• Injury Incident Reporting
• Safety Incident Reporting
• Stop Work Authority Policy

EQUAL OPPORTUNITY EMPLOYER

Vertiv is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

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