Project Specialist- Network Infrastructure

Information Technology Senior Management Forum; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

Information Technology Senior Management Forum seeks a Project Specialist to lead end-to-end delivery of complex network infrastructure programs across global markets. You will manage multi-vendor execution, align cross-functional teams, and validate technical solutions for services including Dark Fiber, Leased Wave, Bulk Fiber, IP Transit, and Collocation.

The role emphasizes governance, risk management, and customer satisfaction, with direct client interaction and vendor oversight throughout

Qualifications

• Basic qualifications include minimum of 3 years' end-to-end delivery experience managing network or fiber infrastructure projects.
• Preferred qualifications mention data analysis and reporting ability to understand SLA/KPI performance, experience managing technical or delivery teams, and exposure to hyperscalers and telecom provisioning.

Responsibilities

• Lead network infrastructure projects—from planning and design through implementation, testing, and customer acceptance.
• Manage scope, milestones, risks, and dependencies across multiple concurrent programs.
• Serve as the primary customer contact throughout the project lifecycle.
• Present program plans, set expectations, and ensure client business priorities are translated into execution requirements.
• Act as lead vendor manager for all assigned projects, ensuring compliance with SLAs and contractual obligations.
• Track performance, address slippage, and elevate issues through vendor leadership when needed.
• Drive alignment across internal teams to ensure seamless execution.
• Coordinate activities required to achieve design readiness, field deployment, testing, and turn-up.
• Own RAID management for the whole program; identify risks and escalate blockers to protect timelines.
• Lead program governance touchpoints and produce data-driven dashboards and health reports.
• Oversee technical delivery activities such as cross-connect facilitation, fiber readiness validation, and test/turn-up scheduling.
• Manage final acceptance with vendors, ensuring all network elements meet technical and performance criteria.
• Ensure accurate acceptance dates, proper documentation, and complete handoff packages for downstream teams.

Skills

Data analysis

Delivery team leadership

Hyperscaler experience

Telecom provisioning experience

Network operations

Structured problem solving

Job description

The Project Specialist is responsible for leading the end-to-end delivery of complex network infrastructure programs across global markets. This role oversees multivendor execution, cross functional alignment, and technical validation for services such as Dark Fiber, Leased Wave, Bulk Fiber, IP Transit, and Collocation. They ensure that every project meets quality, performance, timeline, and customer satisfaction targets.-to-end delivery of complex network infrastructure programs across global markets. This role oversees multi-vendor execution, cross-functional alignment, and technical validation for services such as Dark Fiber, Leased Wave, Bulk Fiber, IP Transit, and Collocation. The-satisfaction targets.

Key Responsibilities:

Program Management

• Lead network infrastructure projects—from planning and design through implementation, testing, and customer acceptance-scale network infrastructure projects—from planning and design through implementation, testing, and customer acceptance
• Manage scope, milestones, risks, and dependencies across multiple concurrent programs

Client & Stakeholder Management

• Serve as the primary customer contact throughout the project lifecycle.
• Present program plans, set expectations, and ensure client business priorities are accurately translated into execution requirements

Vendor & Partner Oversight

• Act as lead vendor manager for all assigned projects, ensuring compliance with SLAs and contractual obligations
• Track performance, address slippage, and elevate issues through vendor leadership when needed

Cross Functional Team Coordination-Functional Team Coordination

• Drive alignment across internal teams (TPMs, Fiber Network Deployment, Technical Field Assist, etc.) to ensure seamless execution
• Coordinate all activities required to achieve design readiness, field deployment, testing, and turn-up

Risk & Issue Management

• Own RAID (Risks, Actions, Issues, Dependencies) management for the whole program
• Identify risks early, implement mitigation plans, and elevate critical blockers to protect delivery timelines

Governance & Reporting

• Lead all program governance touchpoints, including kickoff, weekly status, vendor syncs, and escalation calls
• Produce concise, data driven dashboards and health reports for internal leadership and clients-driven dashboards and health reports for internal leadership and clients

Technical Oversight & Acceptance

• Oversee technical delivery activities such as cross-connect facilitation, fiber readiness validation, and test/turn-up scheduling
• Manage final acceptance with vendors, ensuring all network elements meet technical and performance criteria

Project Closure & Documentation

• Ensure accurate acceptance dates, proper documentation, and complete handoff packages for downstream teams (e.g., TPMs)
• Launch client and vendor satisfaction surveys to confirm delivery quality and identify improvement opportunities

Basic Qualifications:

• Minimum of 3 years' end-to-end delivery experience managing network or fiber infrastructure projects

Preferred Qualifications:

• Data analysis and reporting ability to understand SLA/KPI performance.

• Experience managing technical or delivery teams

• Experience supporting hyperscalers that provide cloud computing, networking, and data storage

• Working within telecommunications provisioning, service delivery, OR network deployment environment

• Experience leading teams preferably a telecom, network operations, or Service Delivery environment-oriented, and capable of structured problem solving

• Experience delivering infrastructure programs with global vendors

• Familiarity with project management, RAID processes, and network testing workflow

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• Hands on exposure to global carrier environments across North America, and/or LATAM

• Practical knowledge of:

  • IP Transit and Peering

  • Dark Fiber & Wavelength services

  • Optical transport technologies