Senior Manager

MRL Consulting Group | Global Niche Technology Recruitment; Town of Texas (WI); Hybrid; USD 120,000 - 170,000; Full time

Job summary

MRL Consulting Group | Global Niche Technology Recruitment seeks a senior program leader to own telecom and data center rollout programs from start to finish. You will set strategy, drive execution, manage budgets, and ensure client satisfaction across multi-region initiatives.

Lead cross-disciplinary teams—program management, engineering, procurement, logistics, and field services—while maintaining governance, performance dashboards, and continuous improvement.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree in engineering, Business, or related discipline preferred.
• MBA or other advanced degree a plus.
• Preferred certifications: PMP or PgMP, Lean Six Sigma (Green/Black Belt), Agile or SAFe.

Responsibilities

• Full lifecycle delivery accountability for telecom and data center rollout programs.
• Lead cross-disciplinary teams spanning program management, engineering, procurement, logistics, construction, and field services.
• Maintain governance structures for delivery and metrics dashboards.
• Foster a culture of accountability, safety, and delivery excellence.

Skills

PMP

PgMP

Lean Six Sigma

Agile or SAFe

Education

High school diploma or equivalent

Bachelor’s degree in engineering, Business, or related

MBA or other advanced degree

Tools

ERP

Project management platforms

Field service software

Microsoft Excel

Job description

Reports To: SVP, Infrastructure & Field Services

Location: Remote / Hybrid

Position Type: Full Time

Role Overview

This position holds complete ownership for delivering telecom network and data center infrastructure build-out programs from start to finish. The successful candidate will drive strategy, execution, financial results, client satisfaction, and operational effectiveness across a portfolio of large, multi-region initiatives.

The role directs cross-disciplinary teams - spanning program management, engineering, procurement, logistics, construction, and field operations - to bring complex infrastructure solutions to life, from early-stage planning through deployment, fine-tuning, and project closeout.

Core Responsibilities (What This Role Owns)

• Full lifecycle delivery accountability for telecom and data center rollout programs
• Client retention and success for strategic accounts (network operators, hyperscale providers, enterprise clients)
• Scaling operations: process design, tooling, governance frameworks, resourcing models
• Developing leadership capability across program management and on-the-ground execution teams

Key Duties

1. Rollout Strategy & Delivery

• Shape and carry out deployment strategy spanning telecom (fiber, wireless, DAS, macro sites) and data center work (new builds, expansions, migrations)
• Direct large, multi-location programs involving significant complexity and interdependencies across functions
• Maintain consistent delivery frameworks, playbooks, and proven practices
• Push ongoing gains in delivery speed, cost efficiency, and quality outcomesHold full accountability for the financial results of the Deployment Services portfolio
• Manage forecasting, margin tracking, cost governance, and working capital
• Improve profitability via vendor negotiation, productivity gains, and scope discipline
• Oversee contracts, change orders, and commercial deal-making

3. Client & Executive Relationship Management

• Act as the executive point of contact for key client relationships
• Lead quarterly business reviews, executive briefings, and senior-level escalation resolution
• Keep delivery outcomes aligned to client SLAs, KPIs, and broader business goals
• Work alongside Sales on growth, contract renewals, and account expansion

4. Operational Governance & Excellence

• Build and maintain governance structures for delivery (metrics, dashboards, review cadence)
• Roll out scalable systems and tools (ERP, project management platforms, field service software)
• Maintain compliance with safety, regulatory, and quality requirements
• Champion Lean and continuous improvement initiatives across delivery operations

5. Cross-Functional Team Leadership

• Direct integrated teams spanning: Program/Project Management, Procurement & Supply Chain, Logistics (forward and reverse), Construction & Field Services
• Manage the vendor network, including subcontractors, OEMs, and service partners
• Match capacity planning to demand forecasts
• Build and grow high-performing teams (program managers, project leads, field supervisors)
• Set up career progression paths and performance frameworks
• Foster a culture centered on accountability, safety, and delivery excellence
• Coach emerging leaders and build organizational depth

Qualifications & Experience

• High school diploma or equivalent required
• Bachelor’s degree in engineering, Business, or a related discipline preferred
• MBA or other advanced degree a plus
• Preferred certifications: PMP or PgMP, Lean Six Sigma (Green/Black Belt), Agile or SAFe (for hybrid delivery settings)
• 10–15+ years' experience in telecom, data center, or infrastructure deployment
• Demonstrated ownership of P&L and operational leadership
• Experience partnering with major carriers, hyperscale operators, or enterprise network clients

Telecom Expertise

• Fiber rollout, small cell, DAS, macro network deployment
• Full network lifecycle experience (deployment through maintenance and decommissioning)
• Familiarity with major network equipment OEM ecosystems

Data Center Expertise

• Hyperscale and colocation deployment experience
• Power, cooling, structured cabling, and server infrastructure knowledge
• Experience with data center migration, expansion, and optimization projects
• Comfortable working with cross-functional teams, external vendors, and clients
• Strong analytical and problem-solving ability
• Able to interpret operational data and communicate findings clearly
• Able to follow and issue both written and verbal direction
• Advanced Microsoft Excel and broader Microsoft Office proficiency required
• Strong communication and client-facing presentation skills
• Solid understanding of telecom infrastructure, equipment, and professional services preferred
• Hybrid, executive-level role with substantial field involvement
• Travel typical 30–50%, depending on portfolio scope
• National or multi-region scope, with occasional global coordination