Project Specialist - emobility/ebike Programs

APTIM; Washington (District of Columbia); Remote; USD 60,000 - 75,000; Full time

Job summary

APTIM's Energy Transition team is hiring a Project Specialist to lead customer service for E-bike Rebate Programs, involving program management and client engagement. The ideal candidate is passionate about clean energy with strong communication and analytical skills, essential for supporting innovative e-mobility solutions. This full-time role includes competitive pay and benefits.

Qualifications

• 2-4 years in energy program/project management or administration.
• Willingness to learn new technologies and collaborate effectively.
• Fluency in Spanish, Mandarin, or Vietnamese is highly preferred.

Responsibilities

• Manage administration, implementation, and verification of energy programs.
• Serve as the primary customer service contact.
• Conduct QA/QC of processes and suggest improvements.

Skills

Effective communication

Client engagement

Analytical skills

Problem-solving

Detail-oriented

Time management

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

CRM systems

Tracking systems

Job description

Join to apply for the Project Specialist - emobility/ebike Programs role at APTIM

APTIM Energy Transition team is seeking a Project Specialist who will be the lead customer service representative for our portfolio of E-bike Rebate Programs and new e-mobility programs. The Project Specialist will be responsible for providing program services, support, and analysis for incentive programs designed to promote e-bikes and electric vehicles (EVs). The programs offer point-of-sale rebates to residents to offset costs for e-bikes, EVs, chargers, batteries, and solar solutions. This position can be fully remote, with occasional meetings or office attendance required, preferably in the Pacific Time Zone to serve Western U.S. clients.

APTIM's Energy Transition team is a leader in delivering innovative projects across energy management, carbon reduction, smart infrastructure, DER, and mobility solutions. The role involves customer service, administrative support, project information management, stakeholder communication, incentive review, and coordination with internal teams. Our programs aim to reduce carbon emissions, energy costs, and support disadvantaged communities, funded by utilities and government agencies.

Ideal candidates are enthusiastic about clean energy and energy efficiency, with experience in program management, client engagement, and data analysis. Strong communication skills, technical proficiency, and a collaborative mindset are essential.

Key Responsibilities

• Manage administration, implementation, and verification of energy programs.
• Serve as the primary customer service contact, engaging via email and calls, and maintaining program databases.
• Review project applications for compliance.
• Maintain and update system databases accurately.
• Assist with reporting, scheduling, and project tracking.
• Build relationships with program partners and stakeholders.
• Conduct QA/QC of processes and suggest improvements.
• Manage contracts, performance metrics, and resolve operational issues.
• Ensure compliance with policies and safety standards.

Qualifications

• Bachelor’s degree or equivalent experience.
• 2-4 years in energy program/project management or administration.
• Effective communication and client engagement skills.
• Proficiency in Microsoft Office, CRM, and tracking systems.
• Strong analytical, report writing, and problem-solving skills.
• Detail-oriented with excellent time management.
• Willingness to learn new technologies and collaborate effectively.

Preferred Skills

• 1+ years in energy efficiency, EV infrastructure, or electrification sectors.
• Experience in office settings.
• Interest or knowledge in e-mobility sectors.
• Fluency in Spanish, Mandarin, or Vietnamese is highly preferred.

APTIM is committed to sustainability, diversity, and community impact. We offer competitive pay ($60K-$75K), comprehensive benefits, and opportunities for professional growth. This role is classified as Mid-Senior level, full-time, with a focus on project management and energy solutions.